67 W Main St, American Fork, UT 84003, United States
Synergy Pet includes Synergy Pet Salon, self serve dog wash stations, dog food and cat food . Street parking and additional parking behind the building is available. We carry holistic brands such as Fromm, Farmina, Orijen, Stella and Chewy, Primal, Answers, Treatibles and more. Subscription plans are available. Our staff is knowledgeable about holistic pet care and nutrition and evidence based grooming and care practices.
We have a very anxious German Shepherd lady that we bring in. We have struggled to find her a consistent and cost effective place that she feels comfortable at. I found this wonderful place online and called about their Sunday Solo grooming appointments. I brought her in to meet Missy and I think she instantly felt at ease….or as much as she could have at the time. Now we have been seeing Missy every month for a few months now and she loves going. We have even been able to take her in most of the time without having to give her her normal anxiety medication first. Missy is so calm and consistent with our little lady and we are so thankful!!
My little anxious baby Frank absolutely loves coming here to get groomed. Meagan is so patient and kind with him and takes her time to ensure he is comfortable and safe. (I don’t know how she even got him to sit still in a pumpkin that’s how good she is)
My dog Ralphie can be an extremely anxious dog when it comes to grooming. Before we had taken him to synergy we had tried a couple different grooming places and each time it made us feel more defeated then before seeing as how everyone made it seem like he was impossible to groom, THANK GOD we found synergy. You can tell these people GENUINELY care about your animal, Ralphie isn’t even anxious when walking into the building if anything he’s excited, when he comes home from grooming he isn’t shaking or upset as he was previously. I cannot say enough good things about synergy, I no longer feel anxious about taking my dog to get groomed, I know he’s in great hands when he comes to this place. I can’t recommend this place enough. Thank you to Liz and Kaeli and all the staff that works there, you guys have a forever customer in me!!
Wonderful people. Thank you, Anna! They always take such good care of my dog and include a personal touch in everything they do - like taking and sending a photo of my pup to me after the grooming. For as long as I live in Utah, I’ll be coming here for grooming services. Also just wanted to mention that the values of the salon owner align closely with mine - paying a livable wage to the highly skilled stylists who work here. Maybe I’d save a few bucks somewhere else but how could I put a price on quality of service and the extreme level of care and attention they give my sweet pup while I’ve placed him in their care.
Had to get on and write a review because my dog has never looked more cute! Christie did such a good job! You can tell she pays attention to detail. We were in awe when we brought him home! This place always does a great job. Highly recommend. Before & After-
My dogs love the staff at Synergy. I have one who is extremely nervous and Toni won her over. Now she gets excited when we pull up to get her groomed. The rest of the staff are excellent too and my dogs always leave nice and fluffy and smelling good
Our Rosie is a little neurotic and has trouble with groomers 😅 we tried this salon for the first time today and we're thrilled with how careful they were with her. We booked a 'straight through' appt so it was first thing in the morning, minimal other dogs around, and no cage time in a strange place. She was done quickly (2 hrs) and her groomer, Stephanie, was so concerned for her nerves and took extra care. They have many policies that really put the dogs first - finally someone who cares as much about her as we do! I've been looking for a groomer like this for years.
I get all 3 of my dogs groomed here, a mini havanese doodle, a medium golden doodle and a very anxious Maltese Yorkie mix. All three go to Katie, and she does a wonderful job. They love her and it is so meaningful to have a groomer who they love. She does a great job and they always come home smelling amazing and looking terrific. 🥰 My eldest, the Morkie, has had some rough times with groomers in the past. I am especially happy that he not only recognizes her every time I drop him off, he is happy to see her. It says a lot.
We love Synergy and appreciate the kindness and love they show our pets.
Great service and care for my dogs. They look and smell great every time
They are very professionally groomed and great with my dogs! Thank you for great service!
Kaeli does a great job with our puppy. He is excited to see her. He looks great when we pick him up. Thank you!
Liz is GREAT!!!
Extremely disappointed of the outcome. They absolutely butchered my dogs ears it looks like someone went in with the razor and just shaved off the tip of it left uneven layers on hair. I am extremely disappointed on the outcome and I ve been a client for many years now. This is absolutely so sad. Then the groomer decides to comment and say I did not cut the way I wanted to and I didn t like the results as well We still paid the full amount plus tip, but just absolutely embarrassing of the groomer. Then proceeds to say my dog was being difficult to handle. When my dog has came in twice already and never had issues.
Amazing quality grooming. Ive been very impressed. :) Im a forever customer!!!!
We love Ginger!
The staff is very friendly. You can tell they really do love animals. Beckie always does a fabulous job on my dog Bella. She always gives me a full report on Bella when I go to pick her up. Bella has made a friend for life with Beckie.
The only place Ill take only dog. Point blank. Theyre that good.
Great job with my cat. We will be back. Very professional and my cat did not need to be serrated. Awesome handlers and groomers.
We absolutely LOVE Synergy!! If you like to feed your fur babies freeze dried raw treats this place is the holy grail! We ve stopped in to stock up on our kitties favorites and always have such great service and the employees are always so kind! We told them about how our kitty will not let us near her nails for trimming and they told us they have a resident cat whisperer that can handle the spiciest of cats THEY WERE RIGHT!! Beckie was absolutely magical and beyond wonderful to work with!! Our sweet Calico kitty Goose was so nervous but from the moment we walked in she got so many loves and was far more chill than we anticipated. Beckie came and chatted with us and met Goose and our other kitty Lenny. After a few pets she picked up Goose (who took it so well especially for a don t you dare carry me kitty) and got her nails trimmed so fast!!! When done the employees all congratulated her and got her a special treat (which she didn t eat till we got home but she is a big fan, THANK YOU!) When it was Lenny s turn Beckie once again blew us away! After it all was done Beckie helped educate us on some cat behavior things that we didn t know and was so kind in doing so. The whole experience was wonderful and smooth. We talked about how wowed we were by the service and the employees the whole way home!! The gentleness and kindness us and our kitties were shown speaks volumes. We will 100% be back. If you are looking for cat grooming THIS IS THE PLACE!! Thank you, thank you, THANK YOU!!!
We just moved here from Ca. so everything is new to my Bonny. She didn t seem as stressed coming from her groom! I was so glad. Plus she didn t have to rub her ears on the carpet when she got home from the hair left inside! Again I was so glad ! Meagan Ahlstrom was so kind.
Their cat groomer is amazing! She knows cat behavior like an expert and knows how to make sure yr cat is comfortable during the process (as much as they can be), 100% recommend Beckie for cat grooming!
***PLEASE READ BEFORE BRINGING YOUR PET HERE*** I brought my Mini Golden Doodle to get groomed here and I asked for them to cut close to the skin since she was very furry. When I came to pick her up 4.5 hours later, they said A boo boo happened. My dog had a protective cone around her head and they showed me a cut on her knee that turned out to be pretty deep. They implied that it was my dog s fault for being too wiggly, but aren t all dogs??? 1) If a dog is too wiggly, don t cut it as short 2) If you cut it short anyways and CUT HER LEG while doing so, call the owner *immediately* I get it. Accidents happen. I m definitely someone who forgives an honest mistake, but they then proceeded to charge us full price, ask for a tip, and they NEVER once said sorry or apologized in any way. Our dog hasn t been the same ever since and the wound is deeper than any of us thought (we may have to take her to the vet) so we called today to get a refund and the manager, Liz, gave us a refund and was kind about it. That s why this review is 2 stars instead of 1. Consider this before you take your pet here to get groomed.
I took my orange long hair tabby cat (O Malley) to Synergy Pet Spa to help with some matting problems and I was aligned to Missy. They did fantastic and I m so grateful for their services. I was worried my cat would be severely traumatized but he enjoys his new haircut and I m pretty sure Missy is his new bestie! Thank you Missy and Synergy Pet Spa I am recommending you to all my friends and family for pet grooming services! -Christa
We always have a positive experience. Everyone there loves animals and wants the best for them. Efficient, friendly, reasonably priced!
Great experience! Highly recommend!
I have been bringing my dog Gunner to see Missy for about 5 months to get groomed. She always does an amazing job and is so good with him. Missy and the team are always so friendly and fun to chat with. They are quick to respond when I reach out to set up an appt and are very accommodating. The salon is very clean and organized. They carry a lot of great pet products and fun stuff. I highly recommend Synergy Pet Salon.
Great place
If you are looking for a great place for dog grooming this is the place excellent
Took my dog here for the first time and had a great experience. Staff was friendly and Missy did a great job.
Kaeli was very helpful and nice. She did an great job with my pup!
I cannot recommend Synergy enough!! The employees are so friendly and make sure the animals are safe and comfortable. I have a long haired calico, and after her grooming, she is so much happier. The prices are amazing for the services you re getting! 10/10 you need to come here!!
Quality work with great groomers who care about the animals they groom. Christie was awesome with our dog!
Ive had them take care of my cat Ruby a few times and they are always so polite, friendly and timely. She always come home looking, smelling and feeling great! I will continue to use them solely for all of my animal salon needs!
Love this place, the staff is very professional, friendly, and kind. I have a 12 year old dog with bad back leg problems, he is not able to stand for long periods of time and the groomers do everything in their power to make my dog feel comfortable. Recommend 100% Thank you so much.
Kalie is wonderful! She does a professional schnauzer cut. My three schnauzers love her. She gets kisses from Thor every time. She is a trooper, extremely kind and warm. I would highly recommend Synergy Pet Salon. I have been going there for over seven years.
Stephanie is an amazing groomer who pays a lot of attention to detail.
I used the DIY dog wash with my malamute/husky mix and it was awesome. They have everything you need for a double coated dog- high velocity dryer, large dog tub, deshedding shampoo and conditioner, and a way to tie my mal up at every station. They answered any questions I had, and even provide an apron to protect your shirt! Not that it does much to protect from a 90lb fluffball, but it helped.
Picking my dog up from Synergy is the only time I ve ever picked up my dog from a groomer and doubted that he was actually bathed or groomed.
Always great!
I am so impressed with how good my pups look! I know this is no easy job because I sweated and fought for 4 hours with one to try and trim him up and it was a disaster. These folks do an amazing job and its worth every penny.
I ve been looking to get my cat groomed and couldn t be happier that I went with synergy. The whole process from the phone call to getting him checked him was fast and simple. They explained everything before my cats apt and did exactly what I asked for. Everyone there is so friendly and I know my cat was good in good hands. They did an amazing job, I m so glad to have found a reliable and efficient cat groomer!
The store is awesome. My dog is cared for and loved during her grooming appointments. Missy is the best!
We have been coming here for years and have always been happy with the service. The employees are kind and always excited to see my puppies and know them by name.
I m just annoyed that I can t get a hold of you to set up an appointment and you don t have a voicemail box set up.
Went to pick up my dog and she actually looked pretty good. The cut looked as good as it normally does. The new groomer they have there whose name is Michelle is very competent and we have used her for the last six or seven years. Recently she has moved to Synergy and we notice our price went from 65 to 85. And that was 2 months ago. Today I went in to pick up my dog and it was about $125. Shes a small to medium dog probably more on the medium size and again happy with the work done. But please read the small print before you sign the paper and leave your animal. It may cost you an arm and a leg. PetSmart will charge 40 to $60 depending on the temperament of the dog for the same haircut. Thats where Ill be going next time.
I would leave 10 stars if I could!! The groomer Missy took such wonderful care of our kitty. This was his first professional grooming and he looks amazing. He is a typical cat who doesn t do the best adjusting to new situations, but was immediately his normal self when we brought him home. To me that spoke volumes about how he was treated and handled while at the salon. I would confidently recommend this place to anyone.
She came home with a treat and very soft silky fur coat! The price definitely reflects the quality. She s never looked this good! Wow! Thank you Synergy!
They groomed our puppy for the first time and it was a lovely experience! Since our puppy was new at all this, they didn t force her to get a cut just to get money. Instead they suggested us coming back in a month when she s older.
I ve been a customer at Synergy for a few years and the team, services, and customer service are unmatched! They truly care about your pet and love what they do! My giant fur baby always comes back so soft, clean, and happy and I love the cute bow he got!
Took my two dogs for their grooming today and they came home looking and smelling fabulous. You can tell they had a pleasant experience, Aubrey and her staff are amazing. Thanks again!
I took my cat in to be groomed. I have never taken a pet to be groomed before and my cat has also never been bathed. They did great and Beckie exceeded my expectations, I would definitely recommend.
Best freaking place ever, they went above and beyond with my pups. And took such cute photos of them. Theyre amazing. Highly recommend this place
Really great people and experienced groomers. Lots of holistic food choices from raw, kibble and even freeze dried. A dog bakery, treats, chews, and a lot of fun things for you and your dog! Highly recommend!
Was very satisfied with the grooming performed on my cat Trixie. She can be a bit of a nervous Nellie but was not traumatized by the experience at all. She was so soft and lovely afterwards and I really appreciated her not being overly deodorized/perfumed.
They really care about my dog here. I had a pretty bad experience previously but when the owner heard they contacted me and made sure to make it right. They personally saw to my dog to make sure that my pooch and I were properly taken care of. They were so polite and incredibly helpful. They even helped me know what to do to help my dogs coat at home. Definitely earned my business back.
I had the best experience at this lovely salon. Max looks so cute and was a happy boy when he was finished. The people were kind, supportive, attentive to detail and unbelievably accepting. We have a standing appointment.
Aubrey is always so professional, courteous, and seems genuinely excited to see my Daisy, which is what any dog owner wants, right? I ve been really happy with her. Other dog groomers in my experience I ve felt a little judged by as I navigate being a new dog owner. I never feel that with Aubrey. Thank you!
Our little girl is looking good again! And she didn t seem anxious or traumatized after either hahah thank you! It was $150 and she was there about 3 hours ish.
Amazing grooming for cats! So impressed! More expensive, but worth it! Amazing shop including a bakery for pet birthdays highly recommend if you can afford it!
I take my long haired cat to Beckie and she is AMAZING with him!! He always comes back looking so well groomed, she shaves him very very evenly and I know she is particular about his grooming. I ve taken him to several other places where they state that he needed sedation or that he was too difficult but I ve taken him to Beckie 4-5x now and she s never sedated him or needed extra help. I think it comes down to your cat s groomer and their presence and energy, not necessarily the cat 100% of the time :) Highly recommended Beckie at Synergy for cat grooming!!
Sadly, we will be finding another groomer. Prices have raised too much, as well as bad customer service. I have waited twice for over an hour for their groomers to get to work, during working hours for me as well. The one time i have ever been late, I am charged $20 per dog (i have 2) with no warning at all. I was an hour late, which i take full responsibility for as I mixed up the days. One would think that loyal customers would get a warning, but apparently they have enough incoming customers that they are not worried about keeping their current ones. We have been coming to synergy for two years now, every 3 months, tip well, and loved our groomer Kaeli. She does do a great job, but if they are going to treat loyal customers this way, I don t want to be one.
First time bringing my dogs here and I was very happy with the service! The facility is clean, the staff was very friendly and my dogs came back looking great. They were happy to accommodate my problem child doodle and handled him well. I definitely love this place and will be bringing my boys back!
great place very nice people my groomer is the best she knows just how to groom my schnauzers
I take my girl Red in and she always comes back looking beautiful!
My dog Benny loves it here and loses his mind when we show up to the salon. The salons clean and inviting atmosphere, coupled with their commitment to safety, made the experience stress-free for our furry friends. Synergy is undoubtedly our go-to destination for top-notch grooming and a true haven for pets in American Fork. I brought my cat Bex in this past Saturday and she looked GREAT! Synergy has been in the heart of AF for as long as I can remember and supporting a locally owned small business is what my family and friends are all about, especially when they re as special as they are.
Ginger does an excellent job on our little dog, Tassie. Highly recommend!!!!!
Ginger is the ABSOLUTE BEST!!!!
Kaeli did an amazing job on my little buddy chewie. Highly recommend her.
Shani did an excellent job with my young Australian Labradoodle! She was so patient and really took her time to make Lucy look beautiful. Wonderful scissor/teddy bear cut! I was able to get her in the same week I called. I ll be coming back!
Great experience with Synergy today. Anna groomed our dog exactly like we asked. Thank you!
Took my cat there they did a great job!
We had a perfect experience! Our puppy was so well taken care of. We didn t know exactly the style we wanted and Anna was able to help us decide and it turned out so great. We ll definitely be back!
Their staffs are very honesty and explains what accident they had, how they treat the accident, and sending a message to care about my dogs cut. The staff groomed my pet so handsome! I like synergy.
Did a great job with my mini Australian Shepherd.
This place is the best!Synergy really takes pride in there work and they take care of your pet like you would take care of them
Best grooming experience we ve ever had. Everyone I interacted with was so friendly and helpful. Jessica, our groomer, was so knowledgeable and surpassed expectations with our dog s grooming services. Scotties are tricky and she nailed it. Already booked our next appointment. The store is super cute too with lots of treats, chews and toy options.
I love Kristi one of the groomers! She was kind and professional.. I was highly impressed with the hair cut my dog received. I will be going back and I recommend them to everyone. Thanks for taking so good care of my dog!
Grizz comes home looking snazzy and smelling fantastic (currently he smells like sugar cookies.) Grizz has received superb care, he s never had any irritation, his cut, nails, and teeth look fantastic after he s had the full treatment at Synergy. Katy Memmott has been doing his grooming, we appreciate her work.
Synergy Pet Salon has a simple process for reservations and Amanda does a great job with our dog! We keep returning because they are great!
My cute little Zoe is so cute
Synergy is by far the best groomer I ve found so far! They are so knowledgeable, so kind, and did such a great job with my pup. Will absolutely be going to them from now on :)
Owner was mean and didn t want to help! DON T EVER GO IN THERE!!!
Everyone is super friendly and they try to really understand what you want for your pet. I love them!
This was our first time bringing our Lab/Great Dane mix to a Salon. They were so gentle with him. He came home and was positively prancing. Will bring my dog again.
Brought my 3 month old pup with very specific hair care needs and Stephanie went above and beyond! Not only was our puppy s wash and cut perfect, but the staff took time to socialize with her and make her feel welcome before taking her in to get her haircut. We had the greatest experience and will be going back to Synergy for all our puppy needs!
Meghan did a fantastic job with my nervous little dog. She was able to groom him in a fairly short amount of time to reduce his stress. I ll be back to synergy!
I ve taken both my dogs to Synergy and they have been awesome. Christie is very caring and my dogs look beautiful. I would highly recommended them and Christie.
I ve never had a bad experience there! Always so accommodating and eager to do everything right.
I was a little nervous to bring my cat in because she s 4 and never been groomed before but needed something to help her with her long fur. Missy did such a good job, she looks so good and apparently and a really nice day at the spa because she made friends with everybody there! Will for sure bring her back.
So expensive!! For my 25 lb goldendoodle, they charged $118! Luckily she was well behaved because when I showed up, they said they charge $110 ($118 with tax)-$130 for small doodles, depending on how hard she was to groom. Be aware of what you re getting into before you make an appointment.
Great people love the store
Hands down one of the best pet salons I have ever been too! I have been to several over the years and the level of service has severely declined, most likely due to the influx of dogs, thanks covid. But this place was incredible the staff was super friendly, and accommodating, they took on my three crazy pups like it was nothing. When they were done they were actually done, usually I have to ask for a bit of touch up, or they tell me to come over and they are still working. Amazing experience, and we will be back there if our friend is full again (which is highly likely).
She was beautiful, Im very very happy with the service that I get for my dog, mothers dog, and soon I will be taking my sons dog too. Wonderful friendly staff. They always treat our dogs with care and love. I highly recommend them
Nice place, clean. Kind people. Excelent service
Anita is the BEST! She is so sweet with my little guy and he always comes back looking so handsome! I highly recommend her!
I had two little pups that are 7 month old litter mates. Anna took the BEST care of them. They came home happy, not stressed and so clean and adorable. I highly recommend them!
Awesome place.
Adorable dog salon. Cute birthday cookies, accessories, etc. Groomer was so attentive and remembered my fur baby and what was normal. Definitely recommend!
My dog is never going to love going to the groomer, but if she were, it would be here! Everyone is very kind and patient, they do a great job with my dog and they have easy and convenient ways to make an appointment. Ill never go anywhere else!
Everyone is always so nice and welcoming!! Missy is absolutely amazing with our little Lucy!! Always comes out looking like perfection!!! Thank you!!!
I took my 6 month old Goldendoodle here for her first visit to the groomers. Having never experienced the logistics of a dog groomer, I wasnt entirely sure what to expect. Missy was assigned to groom my pup and did a great job explaining the process and putting my nerves at ease. I picked up my pup 3 hours after drop off and was happy with the results. The first visit to the groomers, I was informed that it is more of a preliminary visit before they can actually cut your dogs hair. They do this to see how well your pup does in that scenario. I wasnt aware of this process (not having any experience with this stuff) and wish they would have made that more clear on the website or my confirmation email. They did wash, trim nails and trim hair around the face/feet/underside/backside for about $70+tip (Medium sized dog, 30 lbs). They also sell all the dog treats, bones, toys, etc. but I didnt purchase anything (I will on my return visit). Overall I was pleased and will return for the full haircut.
Christie does an AMAZING job with all of my dogs, especially my Pomeranian. The entire Synergy team is always friendly and always so welcoming. I drive a bit further just to go to synergy because I love how the grooms turn out and their shop is so cute!
I take my 2 elderly dachshunds in for their nails trimmed. One of my dachshunds has special needs and can t stand. They always accommodate us and let me hold him while they trim his nails. I have always had a positive experience and everyone has always been so nice.
I take my dogs here for the self-groom option, when they get filthy between their visits with their regular groomer. Nice facility, great supplies for the grooming process, good water pressure, and the blow dryer is great! Plus everyone loves seeing Duncan.
We love this place and get both our dogs groomed here.
I had a great experience at Synergy! My Obi went in a shaggy boy and came out looking so perfect!!! Thanks Anna!!
Kaeli does an awesome job! Great staff!!!!
Our puppy wasn t the best for this appointment and Kaelie was so patient! I have an older dog too and they all are Amazing!
Took My Doodle, Lemon to get groomed. The staff was very friendly and went above and beyond to make us feel like our girl was in good hands. Jessica was a delight and did such a fantastic job. Will be going back regularly!
I take my 2 cats (who I treasure more than anything in the world) here every 1-2 months because of my allergy to them for a bath, nail trim & sometimes a hair trim. 10/10 could not recommend enough
Cant say enough about this place and their employees. Super helpful and willing to work around your schedule. Amazed at how soft and good she smells after getting groomed. Ill definitely be a returning customer.
I have been so impressed with this dog salon. They have been so patient and amazing with my dog even when he has some anxiety during his appointments. He always looks great and you can really tell they put a ton of effort in. I will be a forever customer! I would 10/10 recommend taking your fur baby here
Christie took excellent care of my poodle mix pup. She showed genuine concern for him and did a beautiful job in making him look great. I am a customer for life.
Weve taken our Gizmo there a few times. They do a great job and their price is pretty fair.
They treated my dog with patience and love!
We had an issue with poodagots on our new cat and they got us in really quick to help trim the cats hair so it wouldnt happen. Ive also taken my dog here and they did great. Ill be coming here for pet needs much more frequently.
They always do such an amazing job and a great with the animals!
They took great care of our new little puppy and sent him home looking like a stud!
I called to schedule an appointment and they said they were booked out for about 3 weeks but called me 2-3 days later and said there was a cancellation and could fit our dog in the very next day. They were very nice and I felt comfortable leaving my dog with them. They did such a good job. You could tell they really love their job and that they love the animals. Would highly recommend them to anyone.
Always a smooth, easy experience with my long-haired cat.
Love when I business uses texting. Simple text let me know about appts and when my Quail doggy was ready. Quail came out so happy, like she was just at a day at the spa. She san Australian shepherd and her cut was perfect. She was so soft and fluffy again. Super super recommend.
Kaeli did such a wonderful job on our Golden retriever. She gave us an estimated cost right up front and Ruby looked amazing when she was done. I was completely satisfied with her work and will definitely be coming back again.
My dog missy loves to go to the groomers. Ginger is so loving with her. My dog has warts in her body and Ginger takes special care not to nick them. We love synergy! Only thing I would recommend is to book early because they fill up fast.
Did a great job on my pem corgi. She came back happy and loved the butt trim.
Our visit was great!! It was our first visit to a groomer, my puppy is just 4 months old. It was a little more expensive than I thought, but I was very satisfied!!
Would you like your fur baby to be pampered? If so, you need to check out Synergy Pet Salon. Its sad that my dog gets to enjoy the spa experience more than I get to. I am a Covid dog owner and had a hard time finding a place that I felt would treat my dog with the loves that he deserves. Ginger Ford is SO sweet and he has come back looking so handsome the two times Ive gone thus far. Definitely going to be a repetitive client of hers.
We could not be be happier with our visit!! Ginger was absolutely incredible with us and our Golden Doodle. She listened to what we wanted and treated our dog so well. Our golden doodle can be very anxious during and after grooming appointments, but we could tell Ginger was so so good with her. Can t say enough good things about this place. We feel lucky to have a place we trust to treat our dog well and do a great job! Thank you Synergy! We will be long-time customers!
I came in to buy some dog food for the first time from here. Because I ve heard a lot of good things about the brand that I bought and you can t get it in normal stores. The bag of food was marked as $26, but when I went to check out, it rang up as $30. I pointed out the discrepancy and was told that it must have been labeled wrong because the system says $30 and she did not offer to lower the price to what was listed. Buyer beware: the actual price may be higher than the listed price. Edit: I was just issued a refund digitally for this discrepancy. I m impressed that they would act this quickly to make this right, and I appreciate it. Raising rating.
Very professional and friendly. They were fast and careful with our cat.
Ginger is the best! She was patient and listened to what cut I wanted for my dog. She was really gentle and friendly with my nervous dog. She did a great job and she was really fast. My dog looks great, he was well taken care of, and it was a seamless experience. I would, and have, recommended Synergy Pet Salon to everyone! Its a great grooming experience!
Our pup gets so excited when he thinks he is getting in the car to go see his Anna!
The stylist who took care of our dog was so sweet with him! He wasn t nervous to be left with her and she cut him just the way I asked. In addition to the great service, the prices were incredibly reasonable! Much cheaper than other places we ve previously been. Great experience!
Moscosa did a fantastic job with our dog. He came home happy and has never looked better!
I am beyond pleased with Synergy! Katy Memmot groomed our labradoodle & she did an amazing job. We brought him in the next day after camping and he was pretty knotted down to the base of the fur. Yes, we did bathe & brush prior but doodles fur is something else. Katy did an EXCELLENT job on the cut. We had very specific instructions for the cut & she did exactly what we wanted. Hopefully the five-ish hours of brushing out those knots, bathing and trim didnt scare her off. We will definitely be back!
They groomed our dog exactly as we asked. Our dog was very happy. Ginger did a great job. Thanks
We love Synergy!! They always do an amazing job and our pup always looks great!
Ginger is so good with my dog, my dog is older and she goes right with her to the back. She smells so good and looks great when I go and get her. My dog loves her, so I know she is very good with her
Recommended. Our Abbie came back nicely groomed and her fur was very soft.
Ginger always provides the best searvice for my golden retriever!!
They did a great job
We got our cat shaved and groomed here. First time here and they were SO nice and hospitable! I did not feel worried and they treated my cat so nicely. Very kind people
Good options
My dog (a Pom) is really sensitive about ANY grooming activity and the groomer, Amanda, was AMAZING. He looks SO GOOD, and the cost was the same as the big chains which wont even work on him because of his attitude.
First off, we ve taken our dogs here for a couple years now I believe, the haircuts they ve received have always been great and the groomers are all very nice! What I don t understand is why they keep your dogs there all day, we always booked our yorkie and Maltipoo together so just assumed that s why it took so long. At their last appointments we had to book them separately. We brought our Maltipoo in at 10:15 and at 3:15 asked for an update. We were told the groomer was just about to get started on him ..he had already been there for 5 hours so that was a little concerning. He was ready about an hour later. Our yorkies appointment a few days later went about the same we dropped him off at 9:45 and at 2:45 sent a text asking about an update. We were told they forgot to send the message to us telling us he was ready. When we asked how long he was ready and waiting they said about an hour before we checked in. All in all was very disappointed with our last two visits and as much as we love supporting local businesses we will not be taking our dogs back.
My dog is very old, deaf, and has a heart condition. I love taking my dog to Synergy! They do a wonderful job!!
They used to be good when Itzel was there, after she left place went down. They charge you extra from the set price. And they never follow instructions, they groom whatever they want. I wil never return. And do yourself a favor, find another groomer.
Kaeli at Synergy saved the day! Our poor kitty, Harry Potter, got into some cockle burrs that turned his fur into painful matted areas within a week. He was miserable but wouldn t let us touch them. Kaeli was shave him without drawing blood (hers or his) and now our hairless Harry is running around full of energy again! The Salon was clean, welcoming and reasonably priced.
Friendly, helpful, and good value
Our pet was so clean ,ready and happy in a very good time
Always does a great job on our little Maltese.
My dog is bleeding and neglected in a kennel. Anna was very rude and unprofessional when questioned about it.
I have taken my pet here for a few years and they do such a great job. You can tell they really care about animals and want them to have a positive experience.
I love Synergy Pet Salon for my mini doodle. She gets so nervous to be groomed but Synergy takes good care of her and she leaves looking beautiful!
I really enjoyed my visit here. I love that you can bring exotic and domestic animals. The staff are very friendly and helpful, and its a beautiful clinic. The doctor I saw was so personable and kind, and I loved the fact that I could have my rat and my dog seen at the same time. They really go out of their way to make you and your pets feel welcome and cared for.
First time I checked the place out, I was in and out pretty quickly. I will definitely be going back for sure. The only issue I could see the the amount of space they have, not that big of a deal.
We love coming here during the cold months to bathe our dogs when we cant at home. They are always so friendly and make it easy for us to bathe them ourselves!
I love Synergy for my two Yorkies! They have the best staff who loves the dogs and are excited to see them. There is such a good energy there, with lots of love and my dogs are always so happy and groomed so well when I pick them up. I highly recommend
Thank you for taking great care of Zoe and Theo!
They are the best! They are so friendly and attentive....My little fur baby always looks so cute. Love you guys!
We LOVE this place for our little dog! They do such a cute job, are so sweet, and have such great staff. Weve gone to other places and havent had near as good of an experience like we do at Synergy. HIGHLY recommend!
We have always had a great experience at Synergy Pet Salon. We have been going there for years, first with our Australian Shepherd and now with our Bordoodle. We have had multiple groomers and they all have done a wonderful job. We have had bad experiences at other salons and will only use Synergy.
I love this pet salon. They treat my dog so well, do such a good job on the grooming, and their prices are very reasonable. We always schedule with Ginger.
Our first visit here was great! Our labradoodle looked amazing when they were done with him. This last time he looked a little choppy, a few missed spots and not quite as clean as the first time. However, he does great there and doesn t have a problem going in. We ll keep going back.
Ashlee groomed my little girl, Veah, she is a long haired Chihuahua and I never really know what to have the groomer do because there are no typical long haired Chihuahua grooms. So, I usually just tell the groomer to trim her up and honestly Im never satisfied with the result but OH MY GOODNESS Ashlee did THE. BEST. JOB!! She even dyed her tail multiple colors and we just love it! We actually had to stop into a pet store after the groom and people were literally calling out across the store to say how adorable she looked!! We loved it! And our Veah is such a ham, she just LOVES having people gush on about her lol We have 100% found our groomer and we will not be going ANYWHERE else!
They always take their time with my dog and give him a great hair cut, comes out exactly how I described it to them.
Great customer service. The parking is a bit tricky but amazing place.
Ginger was great with my sweet, but aging Shiz Tzu. I really appreciated her willingness to work be so kind with him.
We have had two different groomers cut our Ty, and they have both been fantastic! Our dog is a Bichon, poodle, and cavalier King Charles mix, and he looks best with a Bichon cut. The ladies at synergy have been the best groomers we have found in Utah county. Highly recommend
They take care of my dogs so great!
Ive taken dogs to Synergy for almost three years now and I LOVE the work they do! Ive never had a single problem.
Anna did a spectacular job!
The two groomers that Ive LOVED are Aubrey and Ginger. Aubrey has been amazing and patient with my yorkies and even reached out to me when one of them passed away. Ginger has been very sweet and loving with my Aussiedoodle. Highly recommend either of them, they treat your animals as if theyre their own pups.
Love my groomer Ginger Ford!! She does an amazing job on both my dogs & is amazing with them! They love her..
We love Ginger, shes the best!
Very clean and mellow environment!! Lovely and very friendly staff. They were super accommodating and understanding of my little fur babys nervous when away from me issues. I highly recommend this pet salon!!! Thank you ladies!!!
Our groomer did a great job on my Pomeranian. I have other groomers that, you feel lucky if they respond to you. But, Synergy was so easy to schedule with. And I didn t have to wait three or four months.
Ashlee did an AMAZING job grooming our English bulldog. I have never really been impressed when we have gotten our dogs groomed in the past, it s always been just an okay job. But our dog looks and smells so good! I can t say enough good things. We will never go anywhere else! And I m not one to leave reviews but I just couldn t pass up telling others how awesome our experience was!
Ashlee did an awesome job on our dog. He looks so good, and his nails were trimmed perfectly. We really enjoyed having such a talented and kind person like Ashlee to groom our dog. We also spoke with Tony who picked up the phone, and she is kind, helpful and awesome. Overall a great experience!
They dont have availability for months
I am so extremely happy with Synergy Pet Salon! They did exactly what I asked for on my Goldendoodle. It was Rosies first time getting a haircut and they were the sweetest when we dropped her off and explained everything on how she did when we picked her up. Kailie Thomas (not sure how to spell her first name...sorry) was the groomer and she is AMAZING!!!!! We will be back! Greatly priced as well! Thank you
Our first experience at Synergy was wonderful. She seemed happy when we picked her up and it only took two hours. Contrast that to the first place we took her (not Synergy) where she had to stay for 8 hours because they said she had too much anxiety with the dryer and clippers. Synergy Pet Salon made her look amazing, quickly, and for a reasonable price. Thank you Synergy and Mckale our stylist!
Ginger was our groomer. She was very nice and Willow went right to her. I m very impressed with the results. Willow was quite matted and needed a short cut the first time. She asked me how I wanted her and she did exactly what I asked her to do with her beard. I made a return appointment for Willow and also for our other toy schnauzer, Red. Totally recommend!!!
4 grooms 4 very bad grooms and expensive. sorry wont be back.
Ginger does an amazing job and is amazing with the animals. Highly recommend.
We absolutely trust and appreciate the care they give our sweet dog! Always attentive to her needs and Ginger is a great groomer.
We have taken our dog to Synergy for the past 3 times he has had a grooming and we will continue to do so. They are very accommodating to our pets needs, they are good to schedule with, they communicate with us to let us know of our appointment and let us know when we can come by and pick him up. I really enjoy working with them.
My overall experience was really good. Eustace my puppy came back with a great haircut and he seemed to handle the experience really well especially for his first time. He looks great and is much happier with his shorter hair and they were able to keep the schnauzer look with his summer cut. My only complaint was the obviously did the nails last and didn t clean off the decent sized area of dried blood where they hit the quick on one nail. Not a big deal but it was something that could have been done better.
Ashley worked really well with my year old Labradoodle, who has lots of energy. Coco looks fantastic!
It was my little goldendoodles first hair cut and my Vet actually recommended Synergy. Im beyond glad we decided to come here! Ashlee was absolutely wonderful. My little pupper totally adored her. We couldnt be more impressed.
We ve been coming here for a few years now and I ve always had such great experiences. Her dog always looks and smells so great when he s out from his fresh shower and haircut. They are so great about getting him in and are so great with him and all of the other dogs. Plus they have some really great dog food, treats and toys around their store. We totally recommend taking All of your dog needs here.
Had a good experience with our new puppy. It was his first grooming session. Ashley Jewekes was awesome. Very comforting, and the clean and cut turned out great.
Love this place! I have a 10 yr old sweetheart that acts 5 years younger after his salon trip. The groomer takes such good care of him as he cannot stand up the whole time.
Love this place. Very good with all my animals.
This was my first experience taking my puppy to get nails trimmed. I was super nervous, however the staff was amazing. They did a great job and were quick so I was able to get it done while on my lunch. Will definitely be using them going forward.
My dogs come out looking so amazing every time! They are so good with them and patient too. My little Silky has always come home from the groomers traumatized. But not at Synergy! She comes out happy every time!
The staff here is the best. Extremely professional and they are great with my dog. I been to many other groomers in the valley and this place is by far the best. Love this place!
Christie Magnum is our favorite groomer! She is so good with our little Maltese and our dog just loves her!
I did not have a good experience at this salon. Instead of making the customer satisfied they acted negatively. They need to give their groomers training on different styles. Accept where you need to improve and make changes instead of making your customer feel inadequate. Save yourself and your furbaby the expense that you could do yourself better. Find another salon. Skip this one. Very unprofessional. Didnt even ask for shot records. My baby has never looked so bad. In response the owner... Yes my daughter made the appointment sonita under her name. Your 9 oclock appts. So disappointed.
Update from May 2020 visit - 2 Stars. My Aussie mix was not well groomed or de-shed this last visit. I had to shampoo and condition her the next week because she started getting bad tangles/knots. Their prices are high enough that should never be the case. Unfortunately, I havent kept track of the names of the groomers they employ so I dont know who has done well or poorly. But after 5-6 visits over the past couple of years the results have gone downhill. Between professional visits I groom and shampoo and condition and my dog using Mane & Tail. I imagine that individual groomers come and go frequently, but if someone is great the salon should pay them more to keep them. Ill be looking for some place else and will start tracking individual groomers so I can stay with them.
Christie is awesome! She is wonderful with dogs! She makes it comforting that my little Stella is in good hands!
These guys do a great job. They are always so soft and kind with our dog who gets scared easily. The price is great too.
I love this place! Ive had issues with groomers in the past, but I am definitely keeping these ones. They do great work and they love the doggies!
Our 5 month old Shih Tzu s eyes were buried behind fur. Synergy answered the phone with the most upbeat professional receptionist. She got us in within an hour when everyone else was 5 plus weeks out. Our puppy was groomed exactly the way we requested by Kaeli and came out cuter than we could ever imagine. My daughter was so nervous about leaving our puppy and begged me to call the salon to check in on him. Kory was so sweet and offered to take some pictures during the grooming session and texted them to me right away. We received exceptional service at an affordable price. We will definitely be using their service again and recommending Synergy Pet Salon to all family and friends.
What a cute and clean pet salon! Katie Memmott did an excellent job on my two dogs. I have one small shihtzu and a large Newfoundland poodle mix. They have never been fluffier and cuter... they look like they are ready for a family photo! She did an excellent job on their haircuts. I also know she had her work cut out for her because our big dog is only a year old. We will be bringing them back for sure!
Love this place!!! Kaeli takes such great care of my pup and they are always able to get him in quickly! He looks great after too!
Its been hard to find a groomer in the area that knows how to properly groom an Australian Shepherd. Most will just use a shaver which damages their undercoat, but Kaeli Thomas here is a pro! Have gone here now 6 times and everytime I have been super impressed.
I have a puppy named Mashed Potato and it was his first professional groom. He still bites, and he wasnt really crate trained, so I was really worried about him. Just for context, my puppy is a maltipoo and hes about 8 lbs. I didnt know what I wanted, so they did their best to make him look good. I couldnt be there when he was picked up, but my mom who did told me that he seemed happy, and that he even kept running back to the groomer. He looks really good. Theres a few things Ill change next time but its great considering I didnt know what we wanted. He is super soft, softer than hes ever been, and he smells great. I can actually see his eyes! I will definitely be going there again.
I took my cat in for her first haircut appointment ever, naturally, I knew she would be nervous. The groomer was able to finish the haircut but my cat refused the bath part, so I can t blame her on that. The haircut looks great. What she didn t mention was that my cat soiled herself during the visit and I only found that out once I let her out of her carrier. That s why I give four out of five stars.
Excellent service
I took my large golden doodle here for grooming. I will be a return client for sure! Katie did an amazing job on his cut and he was so happy trotting around like he knew he looked good. Clean and nice business set up. Thanks!
Best customer service They made our golden doodle look fabulous and we will definitely be going back! Positive
Love being able to support a local business! Yay! And my doggo looks so cute.
The groomers are very caring and careful with your pets - I have 3 I take there and theyre always good at greeting my dogs to warm them up and make sure theyre comfortable, they obviously love dogs and they do a great job with their grooming, always asking if I would recommend changes or am happy with the job. You can tell they care!
Update 11/1 - The management and groomers at this salon provided the best customer service Ive ever experienced. They made the effort to reach out to me to set up another appointment to make sure I was satisfied and happy with my pups cut. They understood my concerns and re-groomed my dog to my liking. They did a great job. The fact that they are willing to put in the additional effort to work with you and rectify the areas youre unhappy with, make them a great place to take your pets for a groom. Great customer service! Initial review 10/27- Took my standard Goldendoodle in for a haircut. While the haircut was mostly decent, it was uneven in a couple spots with tufts of hair sticking out. Questionable quality for the price charged. One of my dogs nail was over clipped and left partially cut and there was bleeding. I understand that these things happen even in a professional setting, but I would have appreciated them being open and honest about it when I picked him up. Some pros : The 2 people at the reception desk/front of the store were kind and accommodating. And, the groomer respected the requests made prior to the haircut.
We are so happy with the way our pups were taken care of. They are super big and very furry so it s a lot of work to make them look good. I m so impressed with the service and treatment they received. I know they were taken care of Thank you for the awesome service Positive
Christie is the best!!
Overall excellent experience! Great communication. They answered all my questions. My puppy came out looking like a new dog.
Theres the grooming salon and a pet supply store in the same building. Ive never had an animal groomed here, but the staff are super knowledgeable about food, good at giving recommendations, and so kind!
Thank you so much for putting up with Stella. I know she can be a little bit hard. And thanks for making her look beautiful and I have not one bad thing to say everyone has been so kind and helpful. And thanks . April Prestriedge.
We love synergy! It s has cute homie feel when you walk into the shop and everyone is friendly. We take our puppy there once a month and go to Annalynn! She is amazing! We totally trust her with our pup. She communicates with us during the haircut to let us know of any changes. She takes care of our sweet puppy and always makes her look super cute. They also send reminder so you never forget about the appointment. It s awesome! We will never take our puppy anywhere else now!
I love this place! Super friendly staff & great service all around. My dog was in need of a good grooming & that is exactly what he got!
I love this pet salon. I dont live in Utah but I come down to visit my sister every few months which is about the time my dog needs to be groomed. Both times Ive taken him they have been so sweet to him. Other groomers have badgered me about how nervous he gets. Yall I know! But they take care of him just as he is. They also have great availability which is so nice! The girl that helped me book on the phone was so personable as well.
I am so glad I found these peeps. They always take care of my little guy and keep him looking handsome as ever. They are very gentle with my pup and he doesn t wine when I drop him off.
I took my 3 year old Schnauzer here for the first time and it s the best cut he s ever had! I can t recommend them enough!
They did a great job and were very friendly! I ll definitely be coming here again!
Been taking my dog here for years. Ginger is great with our dog.
This was my first time at Synergy and I must say the experience was awesome! Friendly and courteous staff, Elliott was awesome and took great care of my puppy Shae. I highly recommend their salon it s affordable and has a welcoming atmosphere. I left with a happy pup and a great feeling of satisfaction. Check them out for sure.
Great place to bring a cat for a nail trim. Friendly and clean.
We love Synergy! Our very anxious pet dies really well there. Christy is so good with her, and she comes home very pretty and smells amazing. I appreciate that if this don t look right, I can take her back (but I haven t ever needed to do this). The best indicator is how my dog lives to go in and comes out happy. She has had rough experiences in the past with other groomers, and they are so careful with her.
I have taken my Westie so many places to be groomed and this is the first place I can really say I loved. She looked wonderful, and the price was comparable to other groomers. I can here on recommendation from my mom who brings her Pomeranian here and always has a good experience as well. This will be my new groomer!
Synergy is the best! We started taking our Mini Aussie, Kirk, at the beginning of this year after getting a stellar recommendation from a friend. I have been consistently impressed! The staff is friendly and professional, and the environment helps both pets and pet parents feel at ease. Kirk always looks, feels, and smells amazing after his appointments. I am also grateful for how educated the staff is about each and every breed. I never have to worry about my Mini Aussie s coat not getting the right care. Highly recommend!
I take my Maltese Bichon in to Synergy every few weeks. Annalynn always takes incredible care of him. She greets me at the door, asks how I want him done, then gently takes him. They text me directly when he s finished and always comes out smelling and looking amazing! In addition to grooming services, their cute shop also has a doggie daycare, washing stations, and a store for toys and treats! I will forever recommend Synergy to anyone looking for a safe place to send their dogs for a grooming or anything else they might need!
Everyone is soooo nice and helpful. It s clean and has everything I need as far pet food and supplies. They treat my dog like family. All of the groomers are very talented and I never worry about leaving my dog there. I d drive out of my way if I had to. They recently started a daycare too!
These groomers are very caring. I have from a puppy and elderly dogs groomed here . And I have been pleased with the care they have been treated. I would recommended any of their groomers !
They did a great job at a great price.
We love Synergy Pet salon. Ashlyn is wonderful! Our pups love her and so do we!
Great
Always a good experience and my pup seems to like the staff! They do a great job!
We have struggled to find a place we feel comfortable taking our dogs to be groomed. We LOVED Synergy the moment we walked in! It s clean and organized and the staff is SO FRIENDLY. Both our dogs have anxiety and one has health issues but the staff made us feel at ease, and their hair cuts looked so cute. We will definitely continue to use Synergy. We highly recommend them!!!
Absolutely amazing, they took such great care of my Sottish Terrier and gave her the most amazing cut, and followed all instructions. My Stella was so happy too when I dropped her off even though it was her first grooming, and was super happy when I picked her up as well. I made my next appointment right after too!!
Last time we brought our small French Poodle we paid $60 for her cut, today after being told she was hard to cut and she did not get the cut we requested I still had to paid $90. Last time I will go there. Different price plus $15 for her doing circles when they cut her. Great way to treat reoccurring customers!! Or great way to loose them I guess.
Our dog has black nails and after hurting him a time or two clipping his nails. He definitely does not like it being done. So we decided to try Synergy. My wife was so nervous, but the staff was welcoming and confident. Had him in and out in no time with no problems. Will definitely be going back. Website is a bit confusing with prices and info. Also hard to get a hold of.
I was hesitant about taking my dog to get his nails trimmed. I have never had anyone cut them before. The girls here are incredible! They made him feel safe and it only took them a couple of minutes. I would definitely recommend them!
I have a toy poodle that does not like to be groomed. Anna, the groomer did an excellent job.
My little Dog Koda loves the groomers at Synergy. You always looks great when I pick him up.,
The team at Synergy is very friendly. They were considerate of a first time experience for myself and my puppy and made sure we were both comfortable through the entire process. Ginger Ford was our groomer and she was knowledgeable and communicated well about potential issues with our breeds fur and offered tips as to how to care for it. I would definitely recommend her and the team at Synergy to my friends.
These guys are amazing! So friendly, knowledgeable, and welcoming. I would recommend synergy to everyone! Thank you thank you!
Did a great job on my Charlie Boy!
My absolute favorite salon ever! They take such great care of my dogs and they always come out looking AMAZING!
Drop off was clean and quiet. The groomer pulled up photos of my dogs breed on her phone and we looked at images of possible cuts. Pick up was clean and efficient. The place didnt wreak of wet dog, like some others. (Before and after photos...)
Anna was amazing with bailey. This was her first salon visit and I was told she did great! The staff are pleasant to work with and they are friendly. The price for everything was decent. I am amazed at the transformation that took place. The place was clean and the waiting for someone to help was minimal. I am happy with their service and would recommend anyone in need of a groomer to take your dog here. They also have the option of self wash station for larger dog which is great!
Excellent pet salon! Our little cockapoo looked great and was not stressed out at all when we picked her up. We appreciate that as much as the hair cut!
GREAT place to take your animals! They all love them!!
Our small dog gets very nervous and aggressive around new people so getting a grooming has always been stressful for us. That stress has been taken away since joining Synergy, we know Aubrey is going to take care of and love our Toby whenever we go. In fact last time we went they even told us that Toby loves Aubrey! Thats truly an amazing thing that she was able to create a relationship with him even though she only sees him every other month. Take your pet here, you wont regret it.
We ve use their services for our bichon frise - miniature poodle mix twice now. Both times they have been friendly, quick and have done a fabulous job. They listened to what we wanted and were willing to work with us to make sure it came out just right. Exceptional support with texts. Very responsiveness and answered all our questions. We will definitely come back.
I adopted two Rescue Kittens from Synergy. Theyve got a fantastic, knowledge staff to help and answer questions. They have a huge selection of pet food, Pet grooming area. Its a very fun place to check out! Id recommend them to any one with a fur baby.
Awesome grooming service. Love this place.
They did a wonderful job on my poodle! She was moderately matted and I thought shed have to be shaved bald, but Ginger at Synergy gave her the cutest cut and now shes so soft, clean, and gorgeous. Highly recommended.
Everyone at Synergy was so friendly and true animal lovers! My dog looked amazing and had a great time!! Will be going back with our other dog and I highly recommend!!
Ginger is the best! She grooms our pup perfectly every time!
We took our dog here and he always looked great. But our most recent visit will ensure I never go back here. Our dogs stayed with a relative for two weeks while we were out of town, their property had some foxtails so we told our groomer at Synergy about the foxtails and said he had an appointment with the vet the next day. When we picked him up, the clerk at the bakery inside of Synergy (not even our groomer) came and told us how irresponsible it was for him to have so many foxtails. She informed us that they had split his nails and caused an infection in his paws as well as an infection in his ears. She was so rude and demeaning, as if we had no idea how to care for our dog. The manner in which she spoke to us was so disrespectful and appalling. She kept waving her hands in our face as she spoke and pointing at us how you would scold a child. She told us there were a lot of foxtails they couldn t remove. (Which we expected, and why we told them about the vet appointment ahead of time.) We felt so horrible and were heartbroken for our sweet guy, and we felt so dumb like we should have known. So we sat there and took it while she talked down to us. We couldn t find the injured paw they told us about but figured the vet would. We called the vet to let him know he might need a longer appointment the next day. After the vet examined our dog, he said there was no infection on any of his paws anywhere and no split nails at all. He said yes he did have an ear infection but that it was not caused by foxtails at all. He said they are very common in this breed and sometimes happen despite great care. He also said they went over him three times and only found two more foxtails. I absolutely loved the groomer, but I will not go to a place that allows employees to treat customers that way, especially when they are completely uneducated and wrong. Believe me, if you neglect your dog and cause them pain, you deserve a scolding. But we love our dog and treat him so well. He went to Synergy every month to be groomed with a full haircut and bath. Now we will have to find a new groomer.
Christie cut my sweet pups hair and did an incredible job. She s amazing. I will definitely be coming back and booking with her!
Annalynn was awesome with our little Ellie....Will definitely go back.
Absolute most consistent & best salon I have used in this area! Ive only tried like 20+ from South Jordan to Orem, so what do I know?! Theyve always been on top of their game, ON TIME, and EVERY grooming has been a consistent success! No low self esteem cuts here! Ask my dogs - they agree! No one hanging their heads in shame as we leave this salon - not the pets NOR the owners! THRILLED to have found them! And, they are responsive to calls, texts & website inquiries! RARE!
I have never had my dog trimmed before, he is a Norwich Terrier. When I took Leo (dog) to Synergy, I let them know that he was not well behaved. What a difference in a PERFECT grooming!! He is the cutest little guy Ive seen! Didnt know what a GREAT job they would do on Leo. The groomer said that he was a perfectly behaved and they had no issues!! THANK YOU!!!
Lovely place, great staff, have always had a good experience here. Happy doggies! The pet shop attached to it is also a must stop!
Their online cost estimator said about $38 per dog so we decided to give them a shot. We have two 5lb yorkies. The final bill was $160 for both of them. $60 per dog and $10 extra per dog for nail grinding. They told her the cost estimator isn t very accurate and depends on the groomer. I ve also never had to pay extra outside the groom for nail grinding. $160 for 2 tiny dogs is a little steep. I m also not to impressed with the cuts. They look a little ragged and one still has a hairy chin that gets covered in food. They need to be more upfront with their costs and please be aware if you re going by the cost estimator that isn t accurate . We would also buy our raw dog food here but now will commute to Draper for it.
Kaeli is the best. She gets our dog in and out in an hour and does a great job.