9177 S 700 E, Sandy, UT 84070, United States
Dawgs N Whiskers provides dog grooming, cat grooming, dog food, cat food, dog supplies and cat supplies to the Sandy, UT area. We offer kennel free grooming in a safe, non-stress atmosphere. If you are worried about your dog in a kennel free environment, just let us know and we can kennel them. We care about your pet's health and offer only the best food. We only sell food we feed to our pets!
Nice place with great service. The groomer was very nice and double checked our request. Our dog is always happy there. I recommend them.
I used to shop here until the last time I went there. The lady worked at the time was very rude. She looked openly annoyed that I'm there for some reason, literally threw the items on the counter as she scanned them, scared my kid. Never wanted to go back again so I found a different pet store.
DO NOT GO HERE. THEY WILL NOT PROPERLY CARE FOR YOUR DOG. My dog has post-clipping alopecia, meaning her fur will not grow back if cut. In the two years I've been a regular for grooming, I have always added a note explaining this, and also verbally reminded staff to not cut ANYTHING during handoff. After previous groomers not listening and causing some bald spots for my dog, I was thrilled to find I could consistently trust Dawgs N Whiskers to listen to my needs. Last month their groomer, Sami, ignored my note and instructions. Not only was she cut without my permission, but it was poorly done. Her paws have square tufts and her toes and claws are exposed. Her previously fluffy tail is thin, and the end was bluntly cut off, leaving a weird square for a tip. Her previously voluminous butt fluff was cut extremely short. I'VE groomed dogs better than this, despite having no training. When I (calmly) asked Sami to explain what happened, she claimed there was no note and no one told her to not cut the fur. However, when I called the owner, Kellie, the next day to discuss the issue, Kellie confirmed I HAD left a note on her appointment. Kellie refunded the cost of the groom, but did not include the tip, which I'd unfortunately paid before anyone brought my dog to me. It doesn't sit right with me that Sami should profit off of such a reckless oversight. I understand that mistakes happen. But as someone who has also worked in the petcare industry, an error this egregious cannot be overlooked. Hair is just hair... until it can't grow back! Many breeds of dogs have post-clipping alopecia and other special coat needs. It's not all that uncommon. Knowing this, as any competent groomer should, how can they act so carelessly? Normally I would let this go as to not disrupt a small business. However I cannot in good conscience not warn people against trusting their pets in the care of Dawgs N Whiskers. UPDATE: Kellie refunded the tip, which I do appreciate.
My cats looked happy after bathing and grooming. This was their first visit. Thank you for your work and caring for our little ones.
They have groomed my St Bernard twice. She isn’t the easiest dog to work with. They have done extremely well both times I have taken her. In my opinion, they are wildly better than any other groomer I’ve taken her too.
We have been to several groomers looking for the right fit- the groomers at Dogs N Whiskers have been so amazing!! They are affordable, the quality is great, and they are able to get us scheduled in a quick timeframe. My dog also loves going there, which has not been the case at other groomers. I have loved them and feel comfortable taking our full-sized labradoodle there. He comes home looking and smelling fantastic!
I take my husky Loki to Dawgs N Whiskers to get groomed and they are always so amazing! Amazing prices as well. Recently got his tail dyed for Pride in June ❤️🏳️🌈 We also go for raw food like bones and necks! Always nice to get them a treat after. Love you Dawgs N Whiskers team!
So happy with our first experience here. They got us in on a cancellation and the end result was the best cut my goldendoodle (70lbs) has ever had. The receptionist was extremely friendly, the groomer followed all our instructions and even took notes, they didn’t kennel our dog, instead they let him play in the room supervised with the other dogs who were waiting. So happy, thank you. This is our new go-to place. P.S. this is our boy less than an hour after his grooming. I think it says everything you need to know.
Absolutely the best grooming experience we have ever had!
I have always loved Dawgs N Wiskers. The owner, Kelly, and staff are very knowledgeable. Great selection of high-end pet food.
Best service selection of food and groomers that treat your dogs well
What a great shop for pet food and grooming! The owners and staff are really great, you can tell they care and are invested. They have great prices and loyalty rewards, too!
I have an anxious dog, and grooming is difficult, with some really negative experiences. Not only does my dog get good grooms here, I wasnt criticized but instead offered support and tips which made it so much better
Our groomer, Aletha, is amazing! Pudra was scared to go to a new facility but she sent me a video of him settling in once he realized she was there there is no one else I d trust with him being a big ol 80lb husky!
This place is soo cute and the paintings on the windows are adorable!!!!! Our favorite groomer left pet smart and came here so we had to follow her!!! I forgot her name but she has a couple cute facial piercings and I think black and green hair:) I love her!!!!!!
A New place. Quite a selection of dog, an cat foods, at good prices, friendly staff, the also do grooming, dog an cat claws, glands, ect ...While I was there several people were bring in the animals to ne groomed... Ill go there again ...
Great place great staff. Ask for Kelly shes amazing!
Been shopping here for 5 years, working here for a few months. Owners are phenomenal and really care about their customers, employees, and all the animals that walk through the door. The pricing in the industry for grooming and dog supplies has changed a lot over the last year and the owners work very hard to keep costs low and still provide the best possible service. Ive always loved shopping here but I ve learned so much more about parts of the animal business working here and I m really grateful for the effort the grooming team and owners put in to keeping the environment positive and keeping customers satisfied!
See update below the first review Excellent groomers, decent price. My dog loves going there. Always a wonderful job.( 2021) Updated review: went to this groomer for 3 yrs 2021 to current (2024) Excellent groomer named tauni did everything we would expect 100% A+. However she has left grooming. The groom this time as of 4/5/24 was Jessie, horrible job she should not be classified as a groomer. Sloppy Uneven work on fur lots of long hairs all over, very uneven near sanitary area, big chunk fur missing from top of head looks rushed, blood spots from trimmer nicks. No longer recommend.
I absolutely love this place!! Phenomenal value and they always do a phenomenal job!! My Golden gets scared of groomers but not at this place!! Just wonderful as well as quality work!!
They do a great job grooming, communicate well, and are very friendly.
They are always willing to take oh do you have a groomer to do nail? very compensating I have refered many friend with furry friends
Theyre great, staff is kind and easy to work with. They always leave my cat Sage looking fresh and clean. Which is amazing cause shes not particularly the calmest cat when it comes to grooming
Not super pleased with our first experience here. We took our siberian husky and were never contacted that his appointment was done. We decided to go to the store over 4 hours after the start of the appointment and he was done, but still had yet to receive a text call or email. He smells great, but there are clumps of hair still falling out of him as if he wasnt deshed all the way. On top of that, when the appointment was booked, it was just for the Siberian Husky option for $85, and ended up being charged $130 - now that their services menu has changed conveniently of course. Not sure we will be returning sadly.
Always caring and my dogs love Leesa (the groomer) too. She does a perfectionist type job. Love it.
We have been coming here for years. Definitely love it .
Ive been going for a while and there was only one time I didnt like it. Now the prices have gone up I cant afford it
Very personal service, great grooming with care, and a BIG inventory of dog and cat food and products.
We get our dogs groomed there, and they do an extremely good job. They sell a good variety of wholesome good treats that are good for your animal its a nice shop and we will continue going there.
Great mom and pop store your doggo essentials. Generous vterans discount along with rewards program. Love their variety of healthy foods for my fur kids. Always friendly and willing to help. Thanks a ton!
Had what I needed for the new puppy we got
The greatest place E. V. E. R Soooo great!
Premium pet food that you can t find anywhere else. Great people too.
They are so nice. They ground my dogs nails and did a wonderful job with him. They are really quick too.
i will never bring my cats here again. my cats appt was at 1:30 for a bath, brush, & cut. when i dropped him off they told me it would take 2 hours. i go to pick him up at 3:30 and after i pay, they tell me he s not done and it ll be another hour. one worker told me he had his bath & he just needed his cut. so i asked to just take him because i had plans and could not pick him up in an hour. the girl at the register doesn t apologize or offer me a refund, she asks if i want to come back in the morning. i ask her how long it will take and she said 2-3 hours. once i get my cat i see they didn t even do anything to my cat. he apparently sat in his carrier for 2 1/2 hours without being worked on. so the worker lied to me about having done his bath. he sat in the back for 2 1/2 hours stuck in his carrier listening to dogs bark. when she said he would take another hour, she said she would go back and help her co worker finish up. when i walked into the store to grab him because i wouldn t wait, she was on her phone at the register. when i get him in the car i see his collar is gone. i go back in and ask for it and they state they never took him out. neither worker offered a sincere apology. when we walked out the worker said to call if we want to reschedule. such a joke, i will never ever return here.
I love the selection, reasonable prices, and helpful staff.
I love Dawgs and whiskers. They are helpful, nice and have high quality food. Love the groomeing services too.
Delightful experience. Loved the customer service and the prices are very reasonable. Their grooming services are also affordable. Definitely worth a visit.
EDIT: Editing my review as per the reply from the store - thank you so much for the refund, I wasnt expecting a full refund but you did it anyway. Thank you, I appreciate your response and service very much. ----- I really hate leaving bad reviews but I just spent so much money that I had to leave feedback. I spoke with the groomer ahead of time on what I wanted for my dog, and i specifically told her not to shave the fur between my dogs toes, and she did. Not a huge deal but still. She also did not clean her ears, which is usually included in basic grooming. Sure, my dog looks clean. But I was charged $100 for just a de-shedding bath, nail clipping, and paw fur trim? Maybe I didn t check the prices online first or really understand all that went into the services but if I knew it was literally just a mail from, bath and maybe a brush for $100, I d have done it myself.
They are the best and prices reasonable.
The best experience ever!!! We highly recommend it !!!!!! TIGERLILY JASMER !! did an excellent job on Blue today . We were nervous on taking our 10 months puppy to his first grooming. But TIGERLILY promise to take care of good care of him , and she did . We thank you so much for the great job and your patience. 5 starts . We will go back .
Great pet grooming facility.
They made room in their busy schedule and groomed my hyper little dog to perfection.
First let me say that I think Dawgs and Whiskers did a fantastic job of grooming both my Lhasa and mini poodle. They were super careful with my Lhasas dewclaws too (not an easy task when their hair is long). The staff is warm and courteous and I like that the dogs werent kenneled to dry off. Im a typical over-protective dog mom and searched for months to find a good groomer for my dogs. We used to go to the Utah School of Pet Grooming but the last time they did such an awful job on my Lhasas coat and only took them almost at closing time (even though Id taken them as it opened for their appointments.) So I was looking for a new groomer and after calls to dozens of places I settled on Dawgs and Whiskers, both because of the great reviews and because of their decent pricing. So why the 4 stars? Because they accidentally cut my dogs ear and couldnt stop the bleeding. They handled this entire fiasco SO well and the only thing I wish theyd done differently is to have called me as it happened. However, when I went to pick them up, the owner took full responsibility, apprised me of the situation and told me they would cover all vet bills. She also refunded me the Lhasas haircut. I rushed him to the vet and as promised the owner covered the bill. The vet didnt have to stitch up the wound as a clot had finally formed but they warned me that if it broke I was to bring him in immediately for stitches. The owner of Dawgs and Whiskers was so kind and told me theyd cover any other vet bills pertaining to his ear. Thankfully, after 2 weeks of antibiotics and pain meds, he was fine. The owner even texted me a day or two later to check up on him! In a day and age where people shirk responsibility and pass blame I am so impressed at how this was handled. I love supporting small businesses and we will definitely be returning to Dawgs and Whiskers for future grooming appointments.
Leesa V is awesome! We love bringing our dog to her specifically to get groomed. She is very skilled and educated and always lets us know what she thinks would be best given his current state. Our dog is extremely anxious but she handles him so well with love and care!
I love Dawgs N Whiskers! It s nice to get to know a groomer at a small shop, where I feel valued as an individual. Of course my dog is amazing and sweet and totally loves his groomer Tigerlily. She is the best and always grooms exactly as we ask. 5 stars!
They are the best! They have good prices on dog food and have great loyalty program when you shop there. I always call ahead of time when I need dog food and they ll set aside for you. Also, the store went through some renovations and the grooming area is bigger now along with the shopping area. Love these guys!
Lisa is a great groomer my dogs love her and she does an amazing job.
Absolutely fantastic service, attitude, attention, and knowledge! We really appreciate having a store like this close to us that knows their stuff!
Friendly, accommodating, skilled groomers.
I love Dawgs and Whiskers! Tiger Lilly and Leesa take excellent care of my dogs weekly. Always updating me in their ears and anything that I should watch out for. We have an English Bulldog that gets bathed every week and a Cocker Spaniel that also gets bathed and groomed weekly. I trust them and would recommend them. Chris Bangerter
Great place with lots of good stuff. Always very helpful & knowledgeable!
Love shopping locally. Dawgs N Whiskers is always fully stocked or always able to order what I need. They are very helpful when asking about nutrition, supplements or ingredients. Kelli is so nice and responded to my voice-mail within a few minutes. I adore them and love the improvements they are making to the shop.
Drop off/pick up was quick and easy, and the groomer kept me updated on their progress so I wasnt guessing about when to come get him. 10/10 would recommend.
Excellent service with a commitment to my aging dog s health and quality of life.
As purchasers of dog food at Dawgs N Whiskers, we were pleased with a recent experience when our food was not in supply in the quantity we normally purchase. The owner sold us a smaller quantity but gave the purchase points for the larger bag we normally get. We were also told that the next delivery would be Wednesday and our quantity would be available at that time. Pleased and satisfied sums up our experience.
Our groomer has been working with our puppy and now grown up dog since her first clip. They patiently gave her the time to learn the process and she comes home clean, happy and worn out (play time with the other doggies) every time. With her breed needing clipped every six weeks, we knew it was critical we found a good groomer. In fact, I called the other day letting them know I had to clip some snarls out and how bad she must look. The response from the owner: we don t judge. It feels good to know I can mess up the cute cut she got and they ll fix it and with no judgment. Great food products (Dr Marty s) and fun toys, too!!
They did a great job with my dog. Very thorough and flexible with what we needed. I HIGHLY. recommend Dawgs N Whiskers!
Staff is so friendly, helpful and knowledgeable when it comes to knowing what s best for my four dogs!
Great service and care and the cost was appropriate. My long haired cat had several mats in his hair and had to be shaved. He looks great and I can tell him feels so much better!
I truly love and appreciate the staff and groomers at Dawgs n Whiskers! I have a husky lab and he can be a vocal and anxiety handful sometimes. So grateful for the care and concern he receives at his appointments! 5 every time!! And he looks and smells wonderful after each grooming session. Thank you so much!!!
This is the second year taking my dogs to Dawgs N Whiskers to get them groomed. They do a great job. My dogs always look great and smell even better.
Our Westie always comes back looking so good from this groomer! We went on recommendation from a friend who also loved them. They do a wonderful job.
We love this place! They have a great selection of local treats and dog/cat food and if they don t have it they will order it. Kelly even missed my phone call and called me back within minutes, thanks for taking good care of our doggy!
Our pups love Dawgs! They never struggle when We drop them off and the groomers are great! They stay in contact with us if they have concerns or suggestions.
Best place for quality pet supplies! Great groomers as well!
This little surprise shop for dogs and other animals is a well kept secret. I love it. The proprietor was extremely knowledgeable and helpful. Many things to choose from. A bit pricey on freeze dried food. Our dog loves this place.
We have been taking our senior dog here for over a year or maybe even 2. They are so sweet with her and take such good care of her with her arthritic hips. She comes out with a smile and looking amazing. Store has everything you could ever need for you pets and at really amazing prices.
Always the best food for your furry family members and the greatest owners who are so knowledgeable on pet nutrition.
Love this store! So friendly, helpful and knowledgeable.
They are always very friendly and helpful! My dog is extremely picky and they ve been very nice about letting me take some samples to see what works and what doesn t.
Normally people are very nice here but today was not the same experience. Sad now a days customer service has gone out the window. Won t be returning.
Great place to have your dogs groomed. They have done amazing with our two dogs. I only wish we had found them sooner.
They always do a great job on our Springer spaniel They are great with her and she has a lot oh trouble with hip and joint in her hind legs You will always walk out we a happy pet.
Absolutely LOVE this grooming business. Been coming here for three years to have my dogs groomed and have had no issues.
My baby is a shih tzu. I worried but they took such good care of my baby. She looks like a little doll when I pick her up. I recommend for anyone to bring your baby s here. Thank you for a great experience for her.
I am so grateful I was able to get my (Doggie) some food and treats on a Sunday!! Thank goodness you are open every day.
Tiger Lilly does an amazing job on my shih tzu
I have been bringing my dog here for several years for grooming. Always get consistent service and I love the new online scheduling!
they do a great job!
Love taking my dog to Dawgs and Whiskers. She always comes out cute and happy. And she knows how cute she is with a new groom. She struts around the house and shows off. Staff is great, good with my dog and very nice. Love Kelli and Kathy. Store is well stocked for all your pets needs.
Very good so far. I take my dog here for her grooming. I loved all the groomers so far. The best thing is, there is very less wait time for dogs. they have a fixed time and grooming gets done in 2 to 3 hours max. Other places, they keep the dogs in the crate for long time and it takes almost 5 to 6 hours for the whole process. New review: they have changed their groomers and since then I had bad experiences. Last week, they took 6 hours to groom my shih-tzu and when I got her, she was completely bald, when I specifically asked them to keep my dogs hair long. She had some tangles but it was definitely not very bad. Even I could have done this at home rather than spending $80. I am not going there any more.
They do a wonderful grooming job on our border collie.
Tigerlily is the best!!!
My dog is very nervous and timid but they are able to groom him with less trouble for him. They do a good job.
They did such a great job with Zeus. Hes a little schnauzer and looks cute as ever!
Tigerlily transformed my beast into a princess.
An amazing store for any animal that you own! Their groomers are kind and gentle to your animals. The owners are amazing.
Best ever grooming. They take great care of my pup and cut his hair exactly how I ask them too. I would not go anywhere else.
Love this place! The staff is super helpful and they have a lot of different brands to choose from.
Both Leesa and Lisa always do an amazing job with my pups!
Its Its great mom and pop fur kid spot for all your healthy food needs. Great prices, veteran friendly and they really look after their clients. Its local, its cool and theyre very friendly. Thanks for being a fur kid hot spot for us doggo and cat lovers.
Do not take your dog here! I picked up my dog. She had several nicks on her body and was completely traumatized. Worst hair cut ever! I will never go back!
I took my cat to get groomed and I really liked how her fur was trimmed. But I noticed she was having sensitivity with her paws and so I checked her nails and they were cut way too short. One was cracked in half and bleeding. Sad to say but my cats well being is my priority and I won t be taking her back.
Excellent experience! Very consistent! Have been coming for years!
did a great job and quickly on my Malty-poo!!
I bring my dog in to get his nails trimmed. You guys do a wonderful job . My dogs seems to be relaxed when hes done.
Always a great friendly experience
Great store! Love getting raw bones here!
We have tried multiple dog groomers for our anxious little guy over the past five years, and were most recently told that he would only ever be able to undergo sedated grooming. We tried Dawgs and Whiskers as a last resort, and they nailed it! Lisa C was so patient and kind, not to mention a skilled groomer! We will be back again and again. Thank you, team!
Tawnee is the best groomer in town !! She takes such good care of Eve !!
Great
Had to buy a harness for my dog today. The lady that was working was so friendly and helpful. Thank you!!!
Such a great place! All og the staff is super friendly!
Locally owned, nice selection of food and treats, also great groomer.
We brought my dog, Atlas, here to get groomed at he smelled AWESOME! His fur was soooo soft and his fur smelled yummy for 5 days straight! Definitely love this place for good grooming opportunities!
Such a great place for all natural pet food and such an inviting atmosphere. I highly recommend this place.
They are a fantastic company! Really care about their customer s and I will only go there for my dogs grooming needs, food and tendons. Great staff.
We go there multiple times a month for our dogs and cats food and Donna is simply amazing and extremely knowledgeable!! We recommend it to all our friends and family!
They took such great care of my anxious cat. I am so grateful!
They always do such a good job with my Collie mix Snoops, love this place for dog grooming!
Always happy with our cut. Dogs arent kenneled unless it is owner request, or they are mean...mine has little dog syndrome on leash, but here he seems to enjoy hanging out with all the other pups
Listed business hours are wrong, despite showing that they were recently updated. Weekdays they close at 6 not 7. Wasted my time
Love this shop. Its close to home and sells good quality cat and dog food. They also have frozen marrow bones that my dog loves. Grooming also available!
One of the only two places in Utah that sells Dr. Martys freeze dried raw dog food. And the staff are amazing!
Friendly and helpful
Such a great experience! The pups are able to hang out, not in a crate while they wait their turn. Staff are very friendly. The text message system to confirm your appointment and to let you know when your dog is ready is very nice. The groom on our Goldendoodle is perfect. Very thurough. Thank you!
Wonderful job grooming my Bernese mountain dogs!
Awesome customer service. This was the only store that carried my dogs food and I was in a pinch for more. It was going to be after hours by the time I could swing by and they were courteous enough to coordinate with me and my needs. The price was more than fair and I would give them a high recommendation. Thanks Dawgs N Whiskers!
Were trying new food on are cats
I love how gentle they are with my dog! The prices are fantastic and the employees are very helpful and friendly! Would definitely recommend them to anyone!
Best groomers ever! The staff are very accommodating and friendly. They do an amazing job for a fair price. My dog actually likes coming here. I know the staff are taking great care of him because he is so happy to go back with them. He seems very comfortable and excited. Iv recommend them to a few other friends and they all said they had a great experience.
Awesome service and a wide variety of specialty pet food.
We have been getting our Eskie, Luna, groomed here for over a year. We always have a great experience, everyone loves her, and she is always happy when we leave.
Always very friendly, knowledgeable and helpful
Took my female terrier in for a cut not a trim. Groomer did not cut the hair on her face or legs. Paid $59.00 . Never paid that much in Calif.
Live this place grooms my puppy all the time
We went to Tigerlily for a Grooming Appointment for our shih-poo and she did such a good job! The cut is super clean and even and she actually LISTENED to what I asked for! I have been to so many groomers where the end result is nothing like what you asked for so this was such a great experience. She looks so cute. Thanks Tigerlily!
Love this place!!!
I brought my 18 year old cat in for his very first grooming. He was fine when I got him. Not nervous or upset. Also I forgot to bring in his rabies cert and they called his vet to verify. Nice!
What a great and friendly groomer. They did an awesome job on both my corgis and I will definitely bring them back for another dog spa day!
Love that place. They did groom my cat nicely and helped with getting which foods, for my small dog.
The people at this shop are so kind and knowledgeable. Theyve helped me resolve many health and behavioral issues with my cats and dogs. Highly recommed!!
Support your local pet supply store! They work hard to find the best for your best friend.
Terrible customer s service and terrible grooming service!
This was my first time at dawgs n whiskers. They did a good job. So far no apparent nics. His grooming was even and he was clean without perfumes or powder on him (yuk). They don t crate the dogs when they re waiting their turn or waiting for me to pick him up. I ll go back again for sure. And the prices were very reasonable.
Prices seem pretty competitive, theres always the same helpful lady at the counter, and they always have the food I need. Shop local!
The owner is amazing! Drove there on a holiday (and a Sunday) not even realizing the holiday and the fact it would be closed. As I pulled up noticing it was closed, the owner was going inside (on her day off, in a hurry trying to get some work done) so I asked if I could get some dog food because I ran out the day before. She let me come in a quickly get a bag! Saved my day; and my dog from going hungry! I live 20 mins away so it s not practical to buy there regularly, but after she did that for me I ll be making the extra distance every time I need dog food/treats now.
This is the best place in town if you want Great everything for your pets!
They always treat my cat very nicely when they groom him. Its a little pricey for a cut and wash but Im more than willing to pay it for the job they do here. Their cat groomer is only available on select days, but she keeps my boy so clean and handsome that Ill schedule whenever shes available. The rest of the staff have always been super knowledgeable on products for my pets and have gone above and beyond to help. I love this place immensely.
Highly recommend! This is the only place that does well with our sweet Borgi. He s a very anxious dog, and they handle him really well. Been very happy with their service. He always looks so good after being groomed here.
Super helpful! I love this store and the staff. they have so many options for your cat or dog, and they are very knowledgeable
Very friendly staff love Lisa with my boy. Takes good care of him.
Friendly staff. They were amazing when grooming my cat. I will definitely be coming back.
I took my 6 months old puppy for bath and tidy service, I was super happy with the service and Lisa did amazing job. Finally found someone to groom my pup the way I like.
Had my boyfriend drop my Pomeranian off and specifically asked for them to leave his tail long and give the body a short teddy bear cut. They disregarded the instructions and cut the tail very short even for a teddy bear cut. When I called to address the issue the person who answered the phone immediately had an attitude with me despite me speaking to her calmly just trying to figure out what was going on. When I asked for a refund I got defensive sass back and was told groomer didn t feel they had done the cut incorrectly and didn t want to give a refund. Eventually they consulted the groomer again who finally agreed to a refund but I was told my dog would not be allowed back. 1) after this experience why would I want my dog to go back 2) it was the groomers mistake why is the positioning of this company s customer service and internal management outlook to punish the customer for an employees mistake 3) everyone makes mistakes which is understandable what is not ok is the way this mistake was handled by the business. Once the hair is cut literally a $60 refund won t make up for the 3 yrs it took me to grow out the tail. I was looking for a more professional, understanding and apologetic response than I got. 4) on top of this mistake they also messed up the booking by canceling my first apt only 30 mins before I was supposed to arrive. They charge a fee for short cancellations what about respecting the customers time? This is a two way street customers don t get a discount on services for the groomer canceling on short notice.
We are new to Utah. I went to look at food options for our 10 year old cat. The gal was very nice and very knowledgeable. She shared some samples for us to try.
We are so happy to have finally found a good place to take our dog to get his haircut! They have great customer service! It was so nice to get an appointment within a week of calling. The price is just right. Most importantly they were so friendly with him!
I highly recommend them for your pet grooming! They did such an amazing job on our golden doodles!
I have been to several groomers at other places for my Australian Shepherd and was not happy with the results. I thought I would try this place and the groomer did an amazing job. I will be going here from now on for grooming.
Went over there 10 mins to close and she (name starts with a M can t remember) stopped counting till to help me and was so awesome and kind! Felt so bad going in late but needed a cbd dog treat for my dog with anxiety, and she explained all my options really well and helped me out a ton! Cute little shop with friendly staff.
Great groomer, she was able to get the nails trimmed on our cat with an aversion to nearly anything that makes noise. Our cat wasnt able to finish the shave unfortunately, but overall it was a great job and I will definitely take my other animals here in the future.
Great place to purchase food for your fur babies!! Great people and friendly environment. You have to check it out!
Super friendly! Love this small business
They did such a wonderful job, the shop is so cute, and the staff was so sweet! Very reasonable price and they have awesome treats for the animals there and even had info about CBD for your pets. They made our fat man look SO HANDSOME We highly recommend this place!
We were so very thankful that this location had the special food for our special fur baby we will definitely remember this place next time were in Utah such a loving respectful and helpful location
Always friendly to help. Its a nice locally owned store.
They did an amazing job with my dog! She gets a little anxious when getting groomed but she seemed so happy when I picked her up and she looked absolutely adorable! Definitely will be bringing her back here.
Love this place! Owner is always super nice and friendly been going here over 2 years :)
Very unprofessional with grooming. If your dog is even slightly nervous they dont know how to handle them.
Every one of the people I have dealt with at this place are so nice and patient. It takes several hours for the hair cut, sanitary shave, wash and dry because my moms dog has pain if she has to stand too long so they give her breaks and are so good with her. She always comes home looking so good. I would recommend them to my friends who need a good groomer.
Went in to get my cats nails trimmed and they were very quick and professional.
Helpful, courteous and good prices.
Friendly, caring, fun. They really enjoy their jobs, and it shows!
Ive been buying our dog food from Dawgs N Whiskers for probably about a year now and wouldnt ever think to go anywhere else. All the products in their store are high quality and I dont think twice about anything I buy from here. Ive been able to figure out exactly how much dog food we need each week and the staff puts our regular order aside for me so I never have to worry about them being out. They really go above and beyond and care about your opinion of the products they sell!
Best Grooming and raw food stores in town
Gunner says thanks for the fresh cut!
This is the best per store to go to. They have the best kind of staffing and customer service - they are welcoming approachable knowledgeable always easy to find if you have any questions. Unlike other pet stores where some of the employees dont know what they are talking about there is someone around every corner asking if you need help but when you do need help you cant find anyone. They have a wide range of dog/cat food and can easily direct you to one that would work best for your animals needs. They also have a ton of unique toys that you wouldnt find in big box pet stores. I also really appreciate how knowledgeable they are. If we ever have a health concern with our pup and we dont necessarily think its something that he needs to go to the vet for we consult the staff at Dawgs N Whiskers.
This is an awesome place with knowledgeable staff! They have the best prices on Answers food which can be hard to get but they always pull through for me! I really like Donna and enjoy talking to her when I go in!
Had some salt water fish but prices were high. Not much of a variaty only two yellow tangs.
Healthy food for dogs and cats!
The customer service sucks!
The lady running the store is super nice and knowledgeable. They have a good selection of Petcurean dog food, the best there is for your dog.
Cute store, lots of quality brands, very friendly staff
Great place. Staff is so friendly and helpful, and the grooming is excellent. Before we found Dawgs and Whiskers our golden doodle was always shaved down completely every time she was groomed. The groomers here are always able to keep her hair long- they know what they re doing! Really love this place
This is the one and only place I will ever go for my dogs needs! The owners and employees are very knowledgeable and want to help you achieve the absolute best for your puppy, dog, or old time best friend. They also have stuff for cats, Im sure theyre knowledgeable about them also, but Im a dog person. I highly recommend this store!
One of the best places ever! We only buy our dog food here. They are so nice & have even helped me with some allergy issues our dog was having. You have to go here.
Took my dogs for grooming and they did a great job! The staff was incredibly nice and they have the hard-to-find food too.
Ive loved this place for my pets food since day one. Everyone here is super helpful and knowledgeable, i feel more like a friend than a costumer. 100% recommend. The food selection is great and always in stock. Super healthy choices. I hope theyre around for many more years so i can continue to purchase my pet food here.
Friendly staff, lots of quality pet food
Tiger is the best groomer around staff is friendly my dog was done in 1 hour and never put in a cage. I love my groomer and this place
Great selection of food and treats
You want to keep your pet happy come and visit dawgs n whiskers
Great service! They were able to get our Cocker Spaniel in for an emergency groom. He had gum in his coat and we had cut it out leaving him less than presentable. Called on a Monday, given appointment for Tuesday morning. The normal hours are from 10 AM, we were able to drop him off at 9:00 AM and pick up at about noon. He looks great and price was reasonable. Lisa the groomer brought additional items to my attention as well to follow up. Great experience!
Great place. I was referred here by my niece and I m so grateful. Had my little dog groomed here as well and they did a fantastic job. Also, love the natural treats as well.
Went there today to grab some food and a clue treats. Ended up getting some raw goats milk for my dogs allergies and a few meal toppers. I love how high quality the products are here, and how competitive the prices are.
They are really friendly and did a great job grooming my girl.
Loved this place! The staff are very friendly and helpful! I also found that the products here are a couple dollars cheaper than other stores like it.
Great place for pets good prices and the owner super nice and treats everyone like family
I had an appointment to groom 2 dogs. I received 2 reminders. Showed up up on time NO doors open. BAD experience. Very bad!
Friendly employees and great selection of healthier dog food options. We buy Fromm Dog food and we cant find it at many locations so we are glad they carry it. Also heads been helpful that they are open on Sundays now.
One of the best stores to buy dog/cat food. They carry Answers, which my dogs love.
Great variety and high quantity dog and cat food! Excellent customer service! Best dog grooming my dog has had in 5 years!!!
They are fast and do an excellent job at grooming my shih-tzu, they even gave her a holiday collar and top knot bling, so glad I found this place!!
My dog never smelled so good.
Im very unimpressed with their customer service. I called about getting my dog groomed this week and the lady literally laughed at me and said they couldnt fit me in for the next three weeks. She didnt even offer to schedule for the next appointment and said best of luck finding someone else. They were super unprofessional and I wouldnt recommend.
Great little local store that carries food my dogs will eat.
Love the owner, she always welcoming and answers what questions I have. She has even ordered food for me so it would be delivered before I needed it.
The staff was extremely kind and everything was fairly priced. We just adopted a new dog and they were very interested in helping us find a collar, treats, chews and leash that fit her personality. They understood that our dog was timid and helped her warm up to them. I will definitely be a long time customer if the service continues to be even half as wonderful as it was.
Great store for all your dog and cat needs!! The people that work there are always very friendly and helpful. A great local business to support!!
The ladies who work here are so friendly. Stopped in here for my first time and they were truly welcomong
The reviews were great so I brought my Himalayan here. This may be the place for dogs but as for specialty breed cats, NO GO. The owner and workers are pleasant but my cat did not receive a great cut. I regret bringing him there and really disappointed in the end result. His head is thinned out way too much to the point that there is almost a bald patch, his boots are uneven. He even hit his flat face against something during the experience. Two stars is generous.
We ve been to every dog store between Provo and Farmington and fell in love with Dawgs N Whiskers! Kelli is so knowledgeable and has helped us with all of our dogs health issues. She has special ordered numerous foods for us in hopes to help a sick foster and always has THE BEST prices. We only shop here for our pups.
Great place to go to support a local business! These people really love pets and are incredibly helpful to make sure youre getting the best product for your pets!
They are awesome and even deliver to Utah County..my fav pet store for the best quality pet food!
Best place ever
My new go to pet store for my dogs. Good healthy food and love the prices
Absolutely love this shop.
Wonderful pet store. Great supply of quality food and other products. Caring staff.
Fun store for Furbabies
Theyve got a good array of products for dogs. But I swear everytime I come in, the person working (who i believe is the owner) answers the phone everytime shes helping me. Its so frustrating. I came into the store, I would expect to not be interrupted by you answering the phone. Ive stopped going, theres plenty of other great pet stores around here.
Super helpful staff and the products are top notch 5-star at great prices. It s nice to support local businesses, and at the same time get a fantastic experience and products!
They were very kind and knowledgeable about pet diets. We had a nice conversation about feline nutrition! :)
Good place
Probably a great place for pet supplies. My grooming appointments either dont get scheduled or they get cancelled and its tough to get rescheduled. Going to a more dependable place with more than one groomer.
We have been going here for over a year. We really appreciate the attention and care they give to pets needs. They are willing to look up which product you last purchased if you for get. They have even taken time to research products to find the best one for my senior dog s health. They only support and sell quality products. We moved and still go to this shop, despite others being closer. I love having them in our community.
The best most helpful pet food store in town!
Best local pet store. Friendly service and great prices.
Knowledgeable. Premier pet foods etc
Super happy we found this place! They dont kennel your fur baby at all, its hard to find a place that doesnt <3 staff was awesome and our golden doodle was happy. Thank you so much. Definitely lifetime customers!
I love this place....they don t cage your puppies!!!! So friendly and they truly do care!!!
I really like this place, the staff are super friendly and helpful and the store has a wide variety of everything I need for my puppy. I highly recommend Dawgs N Whiskers
Great little shop. Knowledgeable staff that is super friendly.
Very friendly
Best dog store ever very responsive owners and employees customer for life.
Very friendly staff & great products for your pets!
Cute store and friendly staff very helpful .
I love Dawgs N Whiskers. They are local, competitively priced and carry the highest quality dog and cat foods you cant at big box pretty stores or grocery stores. The staff is very helpful and they also have a groomer on site that really send to care for your pet. I would highly recommend supporting this local gem of a store.
Love, love, love this place! They are always super helpful at finding me what I need and ordering in what they dont have on hand. The staff is always super helpful and clearly love what they do.
My sheepies look so cute!
These gals have everything you need for a special diet doggie or kitty. Plus great knowledge of what products they carry!
Everything was more than fairly priced. Kathy was amazing and took the time to chat with us and explain some of the dog treats. I will definitely be back.
I had such a wonderful experience here! Not only did my dog walk out looking beautiful (for a very reasonable price), but they offered advice on pet nutrition and natural remedies for his anxiety. They even have grooming prices listed by breed on their website! Donna and Marina are so welcoming and knowledgeable and truly care about the pets that come into their store. Im going to tell everyone I know about this place!
It is great to have a store with staff who are so knowledgeable about the foods they carry. They know more than the fact that these foods are considered high-end and better quality; they know what makes these foods this way. My dog has MAJOR food allergies and they took the time to help me find a food that would work for her. And when the food was on an endless back-order, they helped me find a food that would substitute for the time being. This store is like a little hidden gem and I love it!
Amazing little store, Ive also had the opportunity to also meet the owner. Everyone is very friendly and helpful. They provide a wide and wonderful range of usually hard-to-find/mostly-online products at very good prices. If youre a raw or Holistic feeder, go visit them!
110% awesome all around
Extremely knowledgeable and helpful owner. We had a puppy whose mother quit feeding it around four and a half weeks. The owner was able to guide us through picking out the right food and gave us a bunch of samples to try. You can tell the owner and employees truly love what they do.
Stopped in and asked about grooming prices. They were practically double our normal place! No thanks!
Great, fun store for specialty pet foods. Priced lower than competitors. They will match online prices, you get the 13th bag free and $5 off every $100 spent. I was pleasantly surprised by all the perks of shopping here!
My husband and I tried the shop for the first time today and we were amazed! Donna was amazing and catered to our every need and made sure that she explained everything about every product so we were making a good decision ! Not to mention she knows a little bit about everything in the shop ! If your dog is like mine and has allergies, stop by and see Donna she is a doll !!
Kelly and staff are so friendly and the prices are hands down the best in the state. Love the brands they carry!
I love this store.
Love this place for our dog food.
We started going here to get Fromm puppy food for our German shepherd pup. The staff is so friendly and knows their pet food well! We thought they were open until 7pm on Saturdays and we pulled up at 6:20 as an employee was locking up. She let us in after hours to get our pup more food. Another car pulled up after us and she did the same thing for them. Thats amazing customer service! She said, We cant have starving puppies! We will continue driving across the valley to buy our dog food here!!
Staff are very knowledgeable. The products and prices here are top of the line. Yes pricier then your alpo but you get what you pay for and I want my pups to be eating the best they possibly can. Im on a 5star brand called Victors and my dogs LOVE it. I even bought optagest and salmon oil here. I recommend going here if you want your dog or cat to be eating the best foods as well as adding in some extras to ensure they are getting all their vitamins and nutrients (: I can say my dogs are extremely happy and have a well balanced diet because of them (:
They were very helpful with situation.
We love this place. The owners are true animal lovers, and always remember our pup. Their prices are very competitive and fair, and we love their groom jobs. We come here for everything!
I started shopping here for my service dog because she deserves the best and this place is the best I could find close to my house. The staff is always friendly and very helpful on picking out the right food for her.
Went in the first time because they were on my way home from work. Got the Turkey Zignature for my dogs and they took off some money because they found a coupon for me, really nice of them. Went back once and they were out of the big bags of zignature so they ordered it for me and delivered it to me at my home. They were wonderful the whole time. I will continue to shop there for sure!!
This store is wonderful and the ladies inside are compassionate towards pets and people alike. They deserve your business so stop here over any chains or online retailers. Support this wonderful local business. Not to mention, theyre both very knowledgeable and it helped me quite a bit fine-tuning my dogs diet so hes vibrant and healthy
Love this place. Best food at a good price
Best kind and all natural dog and cat food
Amazing store, amazing staff, and amazing products. So glad we found this place.
I drive from sugarhouse just to go to this place to get my standard poodle groomed. I ve seen two different groomers there and both did a fantastic job. I ve tried other groomers closer to me but I was only ever disappointed. Some are fine but for a poodle I need someone who can do more than a teddy bear clip and Dawgs N Whiskers is that place. Their pet products are high quality as well. I ve also driven out here just for some of their toys and poop bag cases. I met one of the owners once and she helped me get everything in my car, very nice people. They also have some really cool snakes in back if you re into that!
Staff very friendly and helpful, good variety just not huge variety of collars, leashes, etc. Very good quality pet food!
Great customer service, and amazing products for a carrying pet owner.