VCA Mountain View Animal Hospital in Sandy

Update 1/5/25 - Dr Kanda retired, much to my happiness for her and sadness for me. Last week I took one of my kitties to see a new vet here, Dr. Read. She is just as caring, knowledge, and wonderful. Im very happy with the service and help in getting my little boy well again. Thank you! Original Review: I love this place, especially Dr. Kanda. The entire staff shows how much they care about my animals and treat them (and me!) with care.

My cat was treated for a thyroid condition here, which included a quarantine while he processed radioactive iodine therapy. I was updated daily w no prompting. Well before the procedure, we were given a great summary of the treatment.

Definitely overpriced. I was charged $175 for a 30 minute visit to tell me my dog needs a cyst removed which will cost me another $750. I called Neighborhood Veterinary care in Murray and their office visits for a sick dog are $78. My advice. Call around. And avoid VCA clinics

Dr. Kelly is the best! Educational, realistic, and transparent every time I ve come in with a concern. I appreciate that it doesn t feel like she is just trying to charge me for something and if there are going to be additional charges, she communicates that clearly.

Dr. Neilsen cares about my animals needs. She knows just what they need. Thank you for being Khloi and Mikeys Vet!!

dr. hagan was an amazing vet. he made the process very smooth and when we had questions he explained it perfectly so we could understand. handled my cat very nicely and didn t stress him out.

The grooming is excellent, they make my dog smell so good and be so soft! It is very expensive though, I have a borded collie and when i take her to get groomed it is $110 withought a tip. Dr.Nelson is amazing as well she helps my puppy and gives the best recommendations.

Overpriced! Will avoid them and all VCA practices. Cost $1500+ in the end over a three visit period (one of which wasnt needed). It may be pet care is just astronomical now but i feel like i was gouged. Ill say this... wont be getting anymore pets in the future and if this one gets sick again... will just put her down.

Dr. Nielsen is great and the office staff is friendly and responsive!

Great care from Dr Kirkland for Maggie.

Helpful staff, great Vets. Little expensive

Dr. Hagan and staff are wonderful. I am happy to find a clinic open for walk-ins when my normal vet can t get me in.

I brought our dog in for her peeing a lot and in the house they did a thorough job and said they would call back the next day since they ran tests on her, we never heard back from them I called to get another prescription of antibiotics, they said she had one refill left. We went and picked up the prescription and charged me 49.00 for 15 pills. Dumb me I paid it and went home and googled how much it should have been and it was 25.00 for 30 pills. I called back the next day and said I was over charged for the meds I picked up. She put me on hold and came back and told me that is what I paid last time. I advised her I had googled the amount and what I had found. And she said yes Chewy can get those for you. So I got an account and sent it in to the vet they denied it and said I had to go in for another visit to get them to refill thru chewy. I am so disappointed in this place ..do not take your animals it is a rip off ..our initial visit was over 300$ I will never go back and would advise any one to make sure they know what they are paying for never a good business practice and a huge rip off never will I go back

Wanted to wait until I got a reply back from who ever asked that I email my concerns, but after waiting weeks it s clear that my concerns will remain unresolved because this office does not care about its patients or their owners. Do NOT trust the 5 star reviews as they are likely untrue, given the indifferent attitude that I ve dealt with from multiple employees. The only employees that cared about my time and frustrations were the front desk staff, and no doubt it was because it was uncomfortable to have someone in the waiting room for over an hour. We were also quoted $100 - $120 for the visit and ended up paying over $300. This office needs to be shut down. Ridiculous. Poor time management and expensive. Taking my business elsewhere and I recommend that others do the same.

Great service

Dr Kirkland, Dr Kelly Wiszynski great with Avalanche, Shollie (German Shepherd/Border Collie mix. Skilled Veterinarians, Friendly Staff, Avalanche was in good hands. He has since moved to Montana to fight fires with Our Grandson Best Desert Dog Ever !

Staff and vets have been very friendly, helpful and answer all questions. Havent had issues getting appts or running very late

Dr Hagan is great. You can tell he really loves and cares about his patients. The rest of the staff is also top notch.

Excellent hospital with doctors and attendants who care about your beloved pet

Excellent service

I have been well pleased with the care that my pets have received at Mountain View. Dr. Kirkland and the staff are fantastic. They are so friendly, kind, loving towards their pet patients, and knowledgeable. I feel great about recommending this hospital to others.

Our Rocky boy was diagnosed with Canine Addisons disease. We brought him in after he stopped eating and couldnt go on his walks anymore. We are so lucky Dr. Kelly knows what she is doing and was able to diagnose him so quickly and get started on a treatment plan right away. The whole staff took great care of our pup while he stayed the night and we are very grateful for all their hard work and compassion. He has a long road ahead of him, but we are blessed he has a good team surrounding him!

Long story short The staff only thought I was there for drugs. I only went here cause my dog was trembling in pain. And the other vet was busy. Apparently that s what triggered their suspicions here. Even tho i never mentioned drugs the entire time. All i did was tell them what i thought was wrong with my dog. The nurse came in cracking jokes about owners wanting name brand drugs. Took me awhile but i see now she was talking about me. She thought it was why i was there. I had gotten generic drugs from the other vet. They thought I was there to demand harder name brand drugs. Even tho i never mention it at all. They did offer to take an xray. Which i said yes cause i thought my dog had hip dysplasia. But when the vet came back he didn t even mention it. Well that was just $350 in the vets pocket. He did bring up the pills. And i told him I had some still from the other vet. And that was it. They couldn t tell me what was wrong with my dog unless i spent $1000 s more in exam fees. So $700 later i still dont got a clue whats wrong with my dog. And the vets think im a drug addict! That just about sums up how the world works now. Enjoy!

Dr Kirkland is great.

I took my cat to VCA Mountain View with an serious ear problem. For 2 months they convinced me to try maybe this will help treatments and took $1000 of my money only to tell me after my cats condition got worse that they had done all they could and referred me elsewhere. Luckily, the place they referred me to was able to help my cats serious ear problem, and hes doing great. VCA Mountain View wasted my time and money while my pet suffered. I will never take my cat, or any of my other pets, to VCA Mountain View again, and neither should you.

Couldnt ask for a better veterinary clinic. Zelda and Yui love all of the Vets and the techs. Staff is super friendly and friendly.

We love Mountainview Animal Hospital! The whole staff is amazing and they have taken such good care of our pets! I highly recommend Mountainview Animal Hospital they are the best of the best!!

I had to take my kitty in for an emergency recently and they were fantastic!! My cat, Kylee, is my baby, so her having the best care is SO SO important to me, and VCA Mountain View Animal Hospital did not disappoint. They immediately were at her attention the moment I arrived and they gave her the best care. I had called them while on the way, and the moment I stepped in the door they were ready to greet me and get her taken care of. I had to wait a little while in the waiting room before I could have her examined, but in the meantime they kept Kylee comfortable and on oxygen in the back. They gave me updates on her as well, which was so considerate. The staff were compassionate, kind, and explained everything to me very thoroughly the entire time I was there. What I love about them is that they dont hide things. For instance, the tests and X rays. My last vet would just do the scans and tests without asking or letting me know, and wouldnt tell me the costs of those scans until later on. At VCA Mountain View Animal Hospital, they lay out all your options and give you prices so you wont be surprised later. They even give you multiple different options to consider. Price wise, I heard from others that they could be pricey, but in my opinion, their prices are very reasonable. In fact, they are cheaper than my last vet!! Thankfully my cat ended up being fine and the issue was resolved without surgery. The day after my kitties emergency VCA called to check up on her as well, and they spent the time to really talk with me about her. I had a regular checkup already scheduled for a week later and they asked about her again while I was there. They even examined her esophagus again and let me know how it was looking. VCA Mountain View Animal Hospital is now my regular vet. Amazing staff, amazing Veterinarians, and amazing care. Highly recommend taking your beloved pet here. I work as a Pet Care Specialist / Dog Walker and have so many clients and coworkers who come here as well, and they all love it! Amazing vet!!!

Nice place

We love cat shes our family friend she is awesome and she loves Zoey

Had a sick cat. We always seem to end up here with our animals. Very $$$$$ so be prepared. Office vist $91. We had to pay $135 approx for like an urgent care vist since they were booked. Blood work and x-rays are $380 each. Insane. Cost over $1,000. I learned the hard way to just start with one test and not say ok to both up front. Rule stuff out as you go. The vet at first I was not getting a good vibe from, but then, as our decision came down to the worst, the vet seemed a little more empathetic.

The team here is great, always kind and loving. And really cares about my dog. Probably one of the best vets Ive ever been to.

Great place to take your pets. Very kind staff, and knowledgeable doctors!

Since VCA took over this location prices have SKYROCKETED and its insane. I took two dogs for annual exams and vaccines and it was upwards of 900 dollars!!! I have had previous horrible experiences with VCA in holiday and was so sad to see that they are buying up the local vet clinics in the valley. Check your bill and question everything. At the holiday location they were attempting to charge me a 250.00* estimate charge for something that might not have been needed and it was a catheter. A human catheter at the hospital is 17.00.. they use the same ones for animals. Why the mark up? They were very frustrated when I was asking questions and asking for an explanation of the charges. Hopefully cottonwood is able to stay open and away from the clutches of VCA

We have been taking our pets here for 25 years. They care for our dog and catsthrough good times and bad. They gave the best care our little ones could get with love and kindness. They are a blessing.

One of our Corgis almost lost an entire claw while playing in the house today. We were able to get in very quickly at the last moment on a Saturday morning to get her looked at. They were able to save the nail and send her home. No medications required and shes back at home playing fetch enjoying life. The staff was very empathetic, friendly, and professional.

I have taken my pets here for over 7 years. They really take care of all your needs. Great people and doctors.

Great knowledgeable staff and Doctors! They helped me save my puppy. We will continue going to see them for anything Beau needs.

Attentive, knowledgeable, gentle. Gave me options, at varying costs, so I could make Intelligent Decisions. I would recommend this place.

Nice, caring vets and staff. They treat your pets like family.

Always listen and help. Had to put two of my babies down lately and they were very supportive

Very impersonal. Especially Someone named katie? Ice cold. Not caring about your companions one bit!

We were referred here for radioactive thyroid treatment by our regular vet for our already special needs cat. They were wonderful! Dr Kanda is so warm and patient. She took time explaining everything to me before, during and after. It was very hard to leave my boy for nearly two weeks but they kept daily contact and gave updates. They were attentive to his needs and I could tell genuinely cared about him. We couldn t be more happy with his results. His blood work looks so good and he s gaining weight. Most importantly he is feeling better and so happy. Thank You! Update nearly 3+ years on from treatment: My baby turns 16 this month! Still happy and healthy. Best $$$ I ever spent to get these healthy years with my boy. Here he is in his papasan next to the fireplace living his best life.

Their office is really good at working with their clients to schedule appointments last minute. Weve been coming here for years for our dogs/cats and the office does a good job of managing animals and vaccinations. But we had to go recently for an emergency visit for one of our cats and it was the worst experience we have had with a veterinarian to date. We had Dr. Hagan. My cat had a urinary blockage which can be fatal, Hagan walked us through what needed to be done and went over the possibilities of our cat needing to stay there for 24 to 72 hours, possibly needing blood work, urine testing, or an x ray. None of which was done. After our cats procedure was done, he was discharged after 21 hours. They told us we needed to give him 2 medicines for the next 3 days then only provided us with 1 and said the 2nd should be in soon. We asked for recovery care information and werent even given so much as a sheet. The vet never came out to talk to us, they just took our money and had us leave. 16 hours later, my boy was crying in pain at 1 am, he hadnt been peeing and had been lethargic all day. We took him to another vet this time and he asked about previous blood work, urine testing, and an x ray, all of which SHOULD HAVE been done by the first visit. My boy apparently ended up with a second blockage. My boy was in pain because the doctor rushed to discharge him when he wasnt ready, and didnt even run any tests to determine the cause. We were given no information about recovery care or even about a recommended preventative diet, or the long term care needed if our cat blocks again. The vet here was careless and lazy, we will not be coming back

My dog is scared regardless of the vet we visit, but these guys go above and beyond to make my dog comfortable there. Thank you!!

Great staff.

Way way too expensive. Will be taking our pets elsewhere.

The doctors, staff, and groomers took very good care of my dog River. She was a difficult dog to groom and Wynona always had the magic touch. Im bringing my new dog here since they did such an excellent job.

They were so, so amazing both times Ive come. I decided to let my sweet Shadow go today and Dr. Hagan was so sweet with the entire process, didnt rush me at all, and the atmosphere was very calm and everything was explained so well.

Fantastic staff, very caring and go above and beyond what I expected

All of the staff are really nice and professional, had a great experience with my dog.

I went to Sandy Animal Clinic for many years. Prior to COVID-19. Following I was disappointed in quality, cleanliness and diagnosis after. I thought it was a blip. No it wasnt. I have had such great experiences with Mountain View since 2022 I am NEVER going to Sandy Animal Clinic again!!!!!

Love this place! My vets are the best!

The staff and veterinarian are such positive and comfortable people to work with. This is more like the veterinarian we had for decades out in the country on a ranch. The staff are so much more positive and compassionate. This office feels like home.

My wife and I are transporting our two dogs to Australia and VCA Mountain View Animal Hospital has been helping us with the long and arduous process. The manager Sally and her team are fantastic! All very professional and remarkably helpful, if anyone were to ask for a recommendation these amazing people would be the first and only place I would approve. The vets are all wonderful too, Bruce and Nellie are always excited to arrive when we take them to VCA Mountain View. I cannot speak highly enough of Sally and her team.

Unfortunately, super poor experience. Front was Rude and not helpful.

Mountain View has been our veterinary hospital for over 20 years. Dr. Kirkland has been wonderful with my Dog Dog and the Twerp(princess). Kanda took special care of our Esia Roo with her CKD diagnosis. Sally and the office personnel are great.

My family and I have been coming here for years. We saw Dr Kanda before she recently retired. We have seen some of the other docs and everyone has always been great! We have adopted from here as well, Bender renamed Frodo and I believe Bilbo also. We have brought many animals here for their last appointment where they came home a few weeks later in a lovely wooden box and lovely gift bag with some lovely mementos that you can create and pick up later on. A few that made it to old age and were taken care of well by this practice, unfortunately a few were too young but all received exemplary care! I hope you guys continue to be awesome I just took my cats where I get 50% off their vet care at my new job. I will certainly be back!

Our cat, Yuuki, had been sneezing for a couple days, we had called his normal vet, but, the soonest they could get us in would have been 2 weeks. Since he had been acting a little sleepy and was sneezing, despite still eating, drinking, and toileting normally, I wanted to get him in sooner. I called around to several vets and VCA was the only vet clinic who had time available to see him ASAP. When we got to VCA this morning, we called the number and they had us come in about 5 minutes early to fill out paperwork and to make copies of his medical history, they then put us in our room to wait for the vet. It took only a couple of minutes to have our cat weighed and the vet was in within 10 minutes max. The vet was nice, professional, and understanding when our silly Siamese who isnt as socialized as our others, due to being adopted during the pandemic, both hissed at her, and asked her for pets (sending mixed messages is his specialty to strangers, though, that didnt stop her from providing great care) We also briefly talked about getting his booster shots, since I spaced this years booster shots due to not receiving our normal reminder from our usual vet. Even though he looked good, and sounded good, despite having some congestion and a little bit of snot, she opted to take his temp and we were able to find that he had a fever. She gave us the choice of either pills or liquid antibiotics. She opted for us not to give him his boosters today since he had a fever (which is appreciated, and understandable since his body is already fighting something off). Despite the big day, Yuuki is doing well and we were able to administer his first dose of antibiotics with no issue as soon as we got home. Thank you guys for getting us in ASAP and for treating our quirky kitty with care. Had a follow up with Yuukis normal vet here at VCA mountainview after he had a 3 day stay at the cottonwood location. Mountainview is our go to now and we love that they really seem to care about our pets. Thank you!

Everyone here is so kind and helpful. Transferred care of my puppy here and they were above and beyond amazing. We just lost our senior dog- and they were so helpful and empathetic. I appreciate them so much! I will forever come here.

We took our Sadie in for her annual. She was perfect except for a cracked molar Dr Tim had her back in 3 days extracted the tooth and she s back home and a happy camper. Thank you VCA Mountain View Sandy Dr Tim and staff for excellent care of our Sadie. We will see you next time. Frank, Robyn and Sadie

Great and friendly staff! Showed attention and affection to my sweet Dog!

$30 to trim my cat s nails, not to mention the fees I ve had in the past. Seriously, I ve had it with the outrageous fees and no one cares or says anything. It s wrong on so many levels. And who needs 4 receptionists that appear to not be very busy. I hope I can find a better & more reasonable bet. When will people speak up & finally stop allowing this greed????

Called for my sick pup early afternoon and they told me we couldn t even see you today. Contradicts their advertising for emergency care

My old girl (17 years old)Maisie saw Dr. Neilson this week due to respiratory issue which began a couple of days ago. Labored breathing, eye/nose discharge. Dr. Neilson was super friendly and informative. The vet techs here are amazing as well. Ive been going to another clinic in West Jordan for over 30 years, but over the past 2 years Ive migrated 3 of my kitties to Mountainview. 1. The staff there is friendly, kind, knowledgeable. 2. They help to get you in within a few days rather than just referring you to vet ER, which my Wesr Jordan clinic seems to do ALL the time now. 3. Their office visit fee is aligned with other clinics, unlike the WJordan clinic, which charges an extra $20 on top of their $85 office fee if your pet is sick. I take 2 of my long hair kitties to vca Mountainview each spring for a sedated groom, they always do a wonderful job. I appreciate the caring and kind attitude Mountainview displays when you call for an appointment or information, many other vet clinics seem to be bothered by having to answer the phone, but Ive never had this issue with the Vca Mountainview crew.

The staff and the doctors are great! Felt like they actually cared for my cat luna!

We absolutely love the staff and vets.

I took my dog here for what was the most important visit of her life and was left disappointed and traumatized to say the least. I would never recommend this animal hospital to someone trying to peacefully put their loved ones to rest. I took my old and sickly 16 year old pit bull in to say our final good-byes. Her illness had come on quickly, within a few days. I had taken her here previously, just a handful of times and I never had any problems, so I felt it suitable to bring her here again. I called early in the morning to inquire about bringing her in. She was very reactive with other dogs due to some abuse she endured prior to our adopting her, but she has always been safe around humans. I asked about the possibility for a time to bring her, where there would be no other animals. I again notified them that she is totally safe and gentle with people. They notified me that the soonest I could bring her in would be a half hour before closing and they would ensure no other patients were scheduled or allowed in at that time. Although I wish it could ve been sooner, I understood that it is difficult to accommodate a large, reactive dog. I thanked them and set the appointment. When we showed up, things seemed to be going well. No other patients were there, and they began checking us in quickly. It then began to feel like they were rushing us to get in and get this over with, they were not patient with her when trying to get a weight or coax her into the room. Mind you, at this time she was still very compliant and not being aggressive or reactive at all, just old, slow, and in pain. We got in the room and I asked what to expect, as I have never had to endure euthanizing a loved one and planned on being there with her though the very end. I just wanted to know what was going to happen, how many injections, and what they would be doing to her, how each would impact her. Again, the vet seemed very over it with my questions and in a rush to get things moving. All while I am trying to get a grasp on what is about to happen, I can hear receptionists in the lobby talking and laughing loudly. We also heard another patient come in with a dog which was being very loud and barking which then upset my dog and she began barking as well, but showed no other signs of aggression. To make matters worse, after delivering what ended up being a half-effort explanation of the events to come, the vet went out to grab the medication and returned with his aid. Upon their return, the aid gently grabbed my dog by the leash before quickly and forcefully bracing her against the vet in order to administer the first syringe. This noticeably upset and startled her and she came running back over to me with her tail between her legs, shaking. I was very upset and said we needed a minute before the second medication. Again, the vet seemed very irritated at my request for more time. Her symptoms from the first medication began to set in. They did not tell me that she would become paralyzed. They did not tell me that she would have labored breathing. They did not tell me she would be unable to keep her tongue in her mouth. I felt I asked all the right questions and got no helpful information that would ve mentally prepared me for what I had to watch my dog go through. They only gave me about 5 minutes with her before they returned with the second medication and it set in quickly, and then she was gone. They said I could stay in the room with her as long as I wanted (a cremation service was going to pick her up the following day from the vet, I already had that arranged). All the while, receptions are still cutting it up and laughing it up in the lobby. They wanted me to come a half hour before closing. If they were truly in that large of a rush, they could have said that they could not accommodate my requests of having no other animals in the lobby and I would have gone elsewhere. To accept my request, fall short on delivering what I asked, rush me, and then not have the decency to be quiet as I am saying goodbye to a loved one it s inexcusable.

Turned us away after telling us that they would be able to put our dog down before 7. Sounds like some drama happened with staff.

I called to ask how much a particular surgery might cost and the lady who I talked with on the phone refused to give me any number! She told me I had to come and spend $100 before I could find out how much it would cost and if my pet would even be eligible. All I wanted was a general idea how much it might be so I could plan on it, no price range was given and I m left frustrated and annoyed. Sorry for the negative review.

They do a great job caring for your animals. Staff is very friendly and professional.

They were really good with my dog when I had to take her in

We have been taking our pets here for 9 years now, we love the entire staff here.

This VCA is one of the better ones in the valley. The vet is super nice and spends the time to explain what they re doing. Vet techs are super nice over the phone and in person. Only knocking off a star because it can be hard sometimes to get ahold of them via phone.

It was pricey but they gave my boy amazing care and kept me updated throughout his surgery process. They genuinely care about the animals they are treating. I would rather pay a pricey vet bill than take my animal to someone that doesn t care. Thank you so much for everything.

Always good people great service

Dr. ham is awesome, she really helps me understand what s going on with my dog. I appreciate that when I have questions or concerns she calls me.

Brought my golden in for an emergency from what I thought was a cut. They got me in immediately and were incredibly friendly and helpful. The price was high for just a quick 30 minute visit (turned out to just be a dermatitis problem) but I expected such from an emergency visit! My boy was happy from all the love and treats and I left with peace of mind.

I waited a little bit but they were good

VCA has been our go-to vet for years! Very personal, friendly, convenient hours, and reasonably priced.

We were a walk in for our sick cat. Staff was very helpful and Dr Kirkland was awesome. Thanks so much

I love them. You can call them on a random Fri and talk about what your idiot dog has eaten

Very understanding and sweet providers and employees. They take care of your pet and they are honest about medical options.

The office is timely when you arrive and they follow up and get back to you when needed. Yep, they dont forge to get back with you which sounds places fail to do.

I m always impressed with the kindness of the staff and vets at this clinic. The office itself is immaculately clean, which is amazing with all the pets that come in. They are always so kind to my puppy, and she LOVES all the people that work there. Instead of getting upset about going to the vet, she s always excited, tail wagging and licking everyone. That tells me a lot. Shots or no shots, she loves everyone there. Highly recommend!

Appointments are usually 2-3 weeks out. Been there before and they took care of my dawg but this place seems to be busier than what I remember. I take my dawgs down the street to Willow Creek now.

Mountain View has always taken the best care of our three dogs and cat over the last 15 years!

A very friendly, well-run office from the moment you walk inside. Dr. Hagan is exceptional and takes as much time as you need to answer your questions.. VCA is awesome and I have the benefit of living 3 miles away.

Wonderful staff, Drs are great!!

Excellent staff and my dog was well taken care of.

Friendly and all the staff took the time to listen and explained thoroughly

My parents needed a prescription filled while they were traveling with their pets. Allie, at VCA Mountain View Animal Hospital, went above and beyond to call another pharmacy states away to get a prescription filled. Thank you so much for helping my parents, Allie. Wonderful customer service. :)

I do not recommend this place they are very racist they have your record of your pet and you take it to be cleaned and they speak to the city as if one were doing damage to their pet and then they accused me of not having my pets vaccination record yet knowing that they were the ones who put it on, thank God I have proof of that, now I am with a lawyer

Needed our new cat spayed and we had taken our other cat there 3 years ago. That cost $157 which I thought was quite reasonable. Now, they require you to bring your cat in to see a doctor first - that was yesterday and cost around $150 and the spaying was done today for $534. So $700 for a procedure that cost $157 three years ago. My wife and I feel very taken advantage of. UPDATE: Spoke to the Hospital manager who claimed she never received the email. She said the price we got for having our first cat spayed was dictated by the county but if they can afford to do it for 1/3 of the cost we paid then why ream their customers? She basically assumed the attitude of you signed off on it so you should be ok with being screwed. The thing is, nobody said that it was going to be that astronomical before we booked our initial appointment or wed have continued looking for a more reasonable alternative.

I came in for my dogs ear infection and the staff got us in rather quickly. Everyone was friendly and the doctor worked well with my dog.

Mountain View animal hospital is the BEST Vet/Pet Hospital out there. We have taken all our pets here since I was a kid. They have some of the best vets and techs. They are always so responsive and quick and getting a same day walk in appointment is WAY easier then most any other vet. 10/10 will always recommend!

We wished we had found Dr. Kanda and her clinic years ago. We truly believed things would have been different for Peanut. We felt Dr. Kanda genuinely care. We have a lengthy discussion with her regarding my cats diseases. We are feeling very overwhelmed and desperate not to make Peanut suffer because she is our baby. She laid out the treatment plan, explained everything, even with her very busy schedule she made the time and effort to answer all our questions and more. Because of that we were able to make an informed decision. Her whole team is wonderful. Pam who came to our house to show us how to do injections on her way home from work. Courtney who is very kind explaining to me the radioactive iodine treatment and that calm my nerves. The front desk personnel who are very pleasant. We will forever be grateful!

Amazing people saved my dogs life and sat with her 6 hours after they closed just to make sure she was okay

Expensive but reliable clinic.

The staff here are all very kind and patient with my dear old dog. They squeezed my dog in quickly when I was really worried about her and the vet took time to explain things to me so I knew our options.

They were the only vet available on short notice on a Saturday to take care of our dog when she was in pain.

Picking up a prescription. Busy, but I was helped quickly and efficiently nonetheless.

Very expensive. Charged us nearly $90 for a simple follow-up appointment

Thanks Mountain View for saving Jacks leg. Your staff is so kind and competent. We really appreciate your kindness and help

Clean, friendly, dependable

Great until it really matters. My dog had surgery to have a mass removed from her abdomen. A week later she was doing great until she developed a lot of fluid/blood and was having a hard time walk. We called Mountain View immediately and spoke with the front desk. They then spoke to a tech and got back on the phone and told me to get my dog to Cottonwood Animal Hospital. I asked if they could call ahead to forward records over there so they understand what surgery she had and their response was sorry we don t do that, BEST OF LUCK I was blown away to say the least. So I get over to Cottonwood Animal hospital and they start asking all the questions of what type of surgery and all the details a vet would know of forwarded the records. The vets at Cottonwood had no choice cause they didn t know what they were dealing with so they had to reopen the sutures and go in trying to find out what was going on. After 5 hours there getting home at 2 am. My dog now has a reopened wound and now in a new recovery. When talking to the vets at Cottonwood, they said all of this would have been half the time and half the headache along with half the cost if they just had the records to see what the surgery vet all did. I have called and spoke with the the Manager Sally about this. But I want others to know that this is not okay, when in panic and the people you trust the most tell you best of luck when you got to them in confidence they can help you. I would recommend going to another vet as I have pulled my three dogs from them as well.

Nice Doctor, she was helpful and warm.

Great office. Very quick services. My girls love the staff.

So far, so good. They saw my cats once and gave them a lifetime prescription for the food and medicine they need. They have no problem filling insulin prescriptions when called in to Chewy. Ive been really happy about that. Theyve always listened to me about my concerns and needs. Theyve been willing to work with me as well. Recently I took my cat in for a health issue he was having. I knew he probably needed an antibiotic and I was dreading it due to what Ive been learning about the microbiome. Dr. Ham prescribed an antibiotic and a probiotic without me even mentioning my apprehension. I was really impressed by that solution and it worked out well.

The definition of above and beyond service. Took my new dog Bullma in and shes been treated like a queen. The helpful receptionist went out of their way to call around to find a difficult to find prescription for her. Who does that? 10 stars if I could.

The staff here are so kind to my fearful dog.

The best vet around! They always take such good care of my dog Snoops - even after moving, I still drive out of my way down to Mountain View for any appointments.

We love Dr.Nielsen and the staff here. Our dog was diagnosed with Addison s Disease last March (2021). It was a very scary experience but Dr.Nielsen was kind and informative. She has worked with me with my concerns with our Thor and has listened and adjusted his medication to fit him. The medication for Addison s is expensive. They know this and try to help you as best they can. Thor LOVES coming here monthly to get his injection and he gets all the loves from almost all the staff every single time. Thanks for being our extended family for Thor.

Dr. Hagan is amazing ! We came in for a sick visit and he really took the time to listen and answer all my questions. He truly cares and it shows. He even called me the next day to see how my dog was doing. I would definitely recommend and will continue to come here.

Very friendly staff doctor Kanda was very knowledgeable and comforting. She truly cared about my cat and me very very pleased with her and the hospital.

Wonderful and caring staff and Doctors.

Great caring staff the only downside is getting in when you have something unexpected happen because they are so busy. The parking can get tricky when busy but there is an overfill small lot across the street. We have taken our pets here since they first opened with dr Hassinger.

Dr. Muckenhirn has always been so great with my dogs! They absolutely adore her! Sure they get the vet clinic jitters like all dogs do, but once they realize we are there to see her their attitudes do a complete 180 and they are super excited. They mellow out and allow her to do everything that is needed no matter what our visit is for. Since Dr. Muckinhern moved we have been seeing Dr. Ham. When I say I was over the moon filled with joy when my girls had and continue to have zero anxiety with her its truly amazing! Not only have we been extremely lucky with our super good very well behaved dogs, but we have also been extremely lucky, grateful, and thankful for everyone at VCA Mountain View Animal Hospital. Thank you all from the bottom of our hearts! If I could give more than five stars I would! Thank you thank you thank you!!!!

They have done a great job taking care of my dogs, and are knowledgeable and kind when it comes to hard decisions.

I just wanted to thank Dr. Jessica Nielsen for providing my precious fur baby with the medical care that I wish I could get from the human doctors in this State! She was incredibly caring, knowledgable and actually listened to my comments/questions/concerns. Thank you Dr. Nielsen! I just wish you could be my doctor!

Have been taking our dog here now for 9 years. The vets are amazing and kind, the groomers are amazing, great staff.

Thanks Dr. Jessica for evaluation of Simba. Good staff to interact and prompt service

Always the best service here. My dogs love to come here. Up front with us and has always taken excellent care of all of our kids.

Came in with our beloved Charlie who was not doing well.. They quickly took him back to provide emergency care. Unfortunately; he was dying. They kept him alive and comfortable until I could go get my daughter from work so she could say goodbye. They allowed us to be with him. Very compassionate and caring. Great end of life service with no rush. They even sent a sympathy card with handwritten messages. Highly recommend this place. Thank you for making the end peaceful for our Charlie and allowing us to be with him so he was not all alone!

Dr. Kanda saved Lucy! She was diagnosed with hyperthyroidism days before we were about to go on a giant three week trip to Australia. I called all the vets where I live (vegas) no one could treat her. I called vets in California, they wanted to do 8000 tests and put her on meds before treating her. I called Arizona, and they were so impersonable there wasnt even a vet available and they force the cats to leave after 48 hours. Finally I called Utah and somehow Dr. Kanda (the only person in the state who would treat Lucy) got me in on 2 days notice, looked after Lucy for two entire weeks and sent her home with a pretty respectable bill. Cant recommend this vet enough, especially if your kitty needs i131 treatment. Lucy is 100% better now and her bloods today were great. So worth the flight to Utah to see Dr. Kanda!

I want to say that the staff was wonderful. My issue is with their billing practices. I understand that the vet would like to have a fecal test completed, but that is not something that I was prepared to pay for today. ESPECIALLY since it will be a month before I return with the fecal for them to test. Was it really necessary to charge pre-paid? Vet bills are already large, but sure lets take more money. I will be finding a vet that will clearly explain what I am being charged for BEFORE charging me.

We have been taking our dogs for several years now. Dr. Kanda and the other vets as well as all the techs and staff are wonderful. You never feel rushed and they answer all your questions. Our dog Xena has extreme anxiety grabs food inclduing the wrap or foil its in, so fast you would think she was teleported. Beyond regular vet care, shes been there many time to throw up large amounts of food and /or foil, plastic wrap and bags. They always have us bring her right away and are so kind and caring with her and us. We cant thank them enough for their excellent care and compassion, not only of our dogs, but for us too.

This place cares more than most. I wouldnt take my pets anywhere else. They go above and beyond.

Love this place! They take such great care of your fur babies. Reasonable prices, clean facility, amazing staff. I definitely recommend them for all your fur baby needs!

Awful experiences here overpriced and terrible.

They took the best care of the RajaBear. Amy is simply put the best. Give her a million dollar raise

Dr. Kanda is amazing. I take my cat here for cardiology as his regular vet does not have that specialty. Dr. Kanda is always kind, informative, and explains everything so well. She also helps me navigate his health conditions, medications, history, etc. with his regular vet. I wish we lived closer so I could bring my boy to her for all his vet visits. I would 100% recommend them to anyone, especially those who have kitties with serious health conditions.

Great stuff fast and friendly services I appreciate the help

Friendly and caring staff. Took great care of my baby.

Dr. Ham is the best and took time to go slow with my scared boy Dio.

Attentive, caring staff.

Mountainview animal hospital is a great place to take your pet. All of the vets and staff are very kind and caring. I especially recommend Dr. Kanda Hazelwood who always takes time to answer all my questions and always makes sure I understand the issues and how to care for my pet.

Great staff at this place!

Great service but way too expensive. I brought my puppy in twice in a month for his shots and paid both times around $90 for a 5 min check up?? Why does my puppy need two check ups a month? Strategically I m more likely to come back if you re fair with pricing.

Couldnt follow their own COVID protocols. Fell short on the service as explained to me. Then charged me an incorrect amount and held my dogs hostage until a manager could correct the amount.

Prepare to be extremely frustrated with what you hear from the front desk staff. My wife and I are fed up with all the inconsistencies over the past couple years or so. I call and get told one thing, then she shows up with our dog and is told completely different. COVID protocol for car-side patient drop off has been in effect for a whole year and it is still a terrible way of doing things. If you re going to insist on a waiting scheme that is even more stringent than major people hospitals, you ve absolutely got to meet folks in the middle with being willing to notify and place phone calls in anticipation of admitting. I ll try to give a nutshell version of today s events: We needed to get our dog in for some acute symptoms this morning and at 10:30am I was told All four of the docs that will be here today are already in, so we can do walk-in before 5pm or schedule an appt for tomorrow morning at 9. It does get busier as the day goes on ... Just an hour later my wife arrives and is told she will need to wait at least another hour in the parking lot. Apparently 3 of the 4 docs were in surgeries, which I m assuming would have been on the schedule already when I called. Would have gone immediately and not bothered with a shower if we d been told about that. When asking about just being able to wait at home and get a phone call when they re going to be ready (we literally live a mile away, down the same street as the clinic) it was pulling teeth to even get them to consider it. My wife was even discouraged from driving around the nearby neighborhood rather than sit static in the parking lot with a dog who knows exactly where she is and getting increasingly nervous. She was told yours isn t the only dog who doesn t like it, it is what it is. Inconsiderate, rude, unapologetic, and frankly non-sensical as they are knowingly stressing out pets before they see them ... ? They booked us an appt for 12:30 (I received both text and email confirmations for it) but at 1:09 pm I called to cancel (still yet to be admitted), as my wife was now on the way to a different vet. We are so done with this one, good riddance. Shame though, after 6 years of regular care here. This place has had some great docs in recent years, but we ve had to change docs about every two years because they leave the location. The staff is horribly inconsistent and uncaring (which in hindsight might explain why those docs tend to move on). Take your pet elsewhere. UPDATE: Night and Day difference in her experience after taking her to a different place. So much more understanding and accommodating. Got chest X-rays and medication all in about an hour. Please just do yourself a favor and skip this clinic.

Dr Hazelwood was really great with my cat who needed an I-131 treatment, and was able to schedule him in quickly for treatment. The vet and techs were also really good at providing continuous updates, even though my phone was not so good at showing me their messages. The only disappointing thing is that they dont make it easy for you to take advantage of the Trupanion pet insurance direct billing that they participate in; none of the forms even give you a chance to indicate you have Trupanion insurance and would like them to submit the claim directly to Trupanion for reimbursement.

I m angry that I had to board my little Buddy one day early (before Memorial Day) because you wouldn t pay an employee the $30 dollars to admit pets on the Holiday. These pets are significant to people and your focus on profit denied us a day. I m going to, of course have to pay for the extra day that i missed my little Buddy. You should think beyond your convenience and profit.

I called ahead to see if I needed an appointment to have my cat be seen for a cut on his back. They told me they could fit me in at 4-4:30. I ended up getting there at 4, talked to one person who had me fill out a new patient form. After that no one came to talk to me. I waited an hour in my car in 98 degree weather with my cat. I called back in to see if there was an ETA which I was told my wait could be a couple of minutes to a couple of hours. I was told multiple times I was the next walk in and it depended on the doctors schedules. If it is that busy they should be recommending appointments. There was poor communication, instead of being honest with me the girl told me she didn t want to make me mad. It seems the staff doesn t understand their own schedule or how to deal with their customers. I wouldn t recommend this place unless you want to sit in your hot car for hours.

Dr. Kanda Hazelwood is the best in Utah!! She has taken care of many of my dogs and there isn t anyone I would trust more. She is kind and just wonderful with the animals, and their owners. I moved to San Diego 9 years ago, and couldn t find a vet I was as comfortable with as I was Dr. Hazelwood. I just recently returned to Utah and am thrilled she is still at Mountain View. You won t find a better veterinarian in Utah!!

I have been with this clinic for over a decade and three dogs. They are consistently responsive, competent and caring. All the staff and doctors. I have used the vet services, boarding services and grooming. My current dog recently had knee surgery. The follow up has been great and appreciate the financing options. Have and would totally recommend. I live in Draper, but find the travel to Sandy well worth it as I didnt find a vet in Draper I was happy with after trying three different clinics here. Have full trust in the care they put into my animals.

Multiple frustrating experiences on an administrative level. My dog is diabetic and requries reqular insulin shots. The clinic offers to take the used needles for recycling but that doesnt seem to be the case! You pull up (curbside service) and call from the parking lot. They tell you they will send someone right out but that doesnt happen! Last time my wife had to wait over 20 minutes before she got frustrated and had to take the box in herself. I just had to wait 90minutes in my car and still nobody came out! Calling didnt help as I was immediatly on hold. Really, we are just dropping the box off (5minute process tops)!! I get things happen but this isnt the first time. Vet techs where constantly coming out to service other patients. Why couldnt any of them take the box, considering they where standing right beside my car instead of making me sit and wait? I tried calling in for a status update at two different times this week. Was put on hold both times then the phone disconnected. Feel like I have to jump through hoops to get through have someone call me back. When I finally did get through, no timeline was offered. If the vet is busy, I get it, but I would expect that professionalism would dictate that some sort of timeline is set. We will have her call you back but she is very busy so it may take a few days, would have been fine by me but no expectation was set. I dont feel like Im getting the feedback that we need to make sure our loved one is getting the help she needs. I wont keep going through these hurdles with her well being. I understand and accept things happen and times are busy (Im actually an extremely patient person) but enough is enough. We are not getting the servie we need if something as simple as dropping off a box of needles is such a difficult task. I will be looking for another clinic that can better help us with our dogs health.

We come 300 miles to be able to take our kitties to see Dr Kanda. We always receive excellent, compassionate care from her and the staff at Mountain View. We always know our kitties will be loved and well cared for.

Dr Hagan was very friendly understanding and helpful for our iguana since its hard to find a trusting vet for reptiles. Staff was friendly and understanding about curbside pick up since I have a new born its rough to carry him and her AT the same time. So thank you very much for all youre help and kindness sincerely Mary and Staley Maynard VERY HIGHLY RECOMENDED FOR REPTILES PLUS this vet helps cats dogs as well very pleased and my husband is very picky so again HIGHLY RECOMENDED for minor to serious problems.

I had to take my border collie to have a growth aspirated today. I was quoted $209 with the understanding that the price could fluctuate if the sample needed to be sent to a lab. Upon pick up I was charged $522.03, $323.03 MORE than I was quoted with the cytology being $293.65 of that. Im a single mom and barely making it as it is. It will take me a week of working just to pay my sister, who kindly paid the invoice, back. I cannot see the ethics in the decision to charge so much more without first asking me. The only option I was given was to not have the labs sent out. So I have to choose the health of my animal or put my financial security in an even more perilous situation. Obviously, all life is precious and I need to know what is happening with her so I just have to pay. I am sickened and feeling very taken advantage of. I would not recommend this vet unless you have money to burn. On top of that the vet we saw was very harsh with Charlotte. I am thoroughly disgusted.

We had an emergency situation where our 1 year old puppy had gotten into some raisins from a gym bag. VCA was able to get us into their office and was performing treatment within less than a half hour of us calling them. We re so grateful for their quick response, the manner in which they communicated the situation, and their willingness to talk through our extensive questions. Our girl is doing much better now and we are extremely satisfied with their service.

I was unimpressed with my experience with this clinic. The front office staff were friendly and helpful. I appreciated how quickly they were able to get my dog in however I disliked the veterinarian that I saw very much. My feeling from him was that he saw me and my pet as a money making opportunity rather than actually caring about my pet. He didnt want to spend time talking about the issue I came in for which was a ruptured cyst on my dogs shoulder. He quickly said it required surgery but was scant on specifics when I asked about the cost or even how to schedule it. Instead, he was pressuring me to get my dog teeths cleaned ($$$) and suggesting x-rays for bladder stones which he supposedly saw via ultrasound. Overall, I didnt care for his arrogance or his treatment. My dog was terrified and shaking so badly which the vet thought was funny. When the vet brought my dog back to me after drawing his urine the vet put my dog down on the tile floor when I had expressly told him how scared my dog is of tile. I dont think its funny that my dog was frozen in place and shaking and I dont think someone who is supposed to be caring for my pet should find it funny either. A vet should have compassion for the animals that they are seeing and understand the stress that both pets and their owners feel when they are being seen by a vet. I left with the understanding that the office would sent me, later that day, a detailed email with the cost of all the procedures that the doctor recommended. I never received that information but I did receive a voicemail three days later confirming that there was blood in my dogs urine but no other information about next steps or what that meant. The surgery that was required for my dogs ruptured cyst turned out not to be required at all as it has completely resolved with antibiotics less that two weeks later; although Im sure a surgery would have been more lucrative for the clinic. Lastly, be prepared to receive multiple sales emails from VCA after visiting this clinic. I have unsubscribed from 5 different emails from VCA and keep receiving them.....daily. I would not recommend this clinic unless you are ready to basically hand over a blank check for services that you dont understand and for services that your pet may not even need in the first place.

Mountainview is great! We love Dr. Kanda! Always a great experience and they are frequently able to get our dogs in should something come up. It is a bit more expensive than surrounding vet clinics, but we have been quite happy here. The reason for the 4 star review is we have had a couple of negative run ins with a person at the front desk, but other than that, very happy!

Awesome vet. Always takes amazing care of my babies. Ill never go anywhere else. Been a client for 15 years.

Ive been coming here for 18 years. Always terriffic!! Recently we have been seeing Dr Nielsen, she is so professional and so very kind!!

Long wait just for them to be way over priced, and when my dog came out he had a nasty smell to him.

Love the doctors here. They always make it a point to treat our boy with the care he needs. He is not a fan of the vet and he starts a shakin. The ladies are always so nice and get down on the floor with him to comfort his shivering little legs.

I took my dog here as a walk in patient. They were so incredibly accommodating and took extra time to help my anxious dog feel comfortable. Dr nielsen was so patient and made sure I fully understood everything going on and what all the options and treatments were, then took more time to discuss dog food with me. The staff is amazing and my pup is feeling better. I will absolutely be going back.

Amazing helpful staff. Very clean and my puppy loved everyone! Also amazing prices, this will be the place I will always take my pup and recommend to friends! My puppy reduced to leave! Everyone was extremely helpful, gave me peace of mind and my dog was so happy. Here s some pictures of when I finally got him in the truck! Thank you to April and Dr. Hagan you both made us very happy!

I had an emergency with my cat at a very terrible time (during COVD-19) and they were SO helpful!!!! They were so kind, patient and very efficient. If you are looking for a good vet for your family, this is 100% your place!!!

If I could give 1,000 stars I would. They literally saved my dogs life. It was so welcoming and so much compassionate. Everyone there truly loves pets it s so amazing to know your pet is being taking care of. I love this place and would recommend!

A little on the pricey side, but we have always received great service.

Have to give 1 star, but 0 is what it deserves! Completely unimpressed! Brought my 12 week old puppy in for a UTI and we left her at the clinic due to work schedules. She has been miserable for over 24 hours. Nothing was done at all. No medication given and she literally sat in a kennel in her own urine, because when we picked her up , her stomach was soaking wet. Do not use this clinic. $215 for an antibiotic. LIVID!!!

Friendly on the phone , which is important to me.. the drop off, pick up process was well organized and information communicated clearly to me

My dog is alive because of them. Walked in with an emergency. My dog was barely breathing due to heat stroke. I ran in holding her in a panic. Medical staff ran over to me, grabbed her, and ran her to the back. Within minutes she had a breathing tube, IVs, catheter and was stable. They watched her and hydrated her all day. They let me call all day to check on her several times and told me to not feel bad and call as much as I wanted. The techs cuddled her and loved her while she was there so she would feel safe. When I picked her up I was expecting a 2 thousand dollar bill and it was under $500. I was shocked. They truly just wanted to help her and not take advantage of a horrible situation. I was beyond impressed with their compassion, care, and knowledge/skills.

We took our dog in because he was having trouble seeing. The vet said it was just allergies and his vision was fine. When we gave him examples of why we thought his vision was getting rapidly worse he didnt seem to care or listen to us. We then immediately took him to a eye care clinic in milcreek because we had no faith in the mountain view vet. We found out our dog has retina detachment and was 2 days from going permanently blind and needed immediate action. If your dog has vision issues do not see mountain view. Update: Although I had a initial bad experience here, Mountainview was proactive and called me to apologize. They also gave me a refund and explained what they were going to do to ensure this does not occur to anyone else. I am adjusting this review from a 1 star to 3 stars. Thanks Mountainview for listening to my concerns and taking the appropriate actions.

I m happy I found them.

I have taken my dog to five different vets since she was born. And I am so glad to say we have finally found a vet that we actually feel like truly cares and has been beyond helpful Dr. Ham is the real deal. She is very detailed and makes sure that you understand what is going on and you can really tell she cares. I couldn t have wished for a better person to take care of my fur baby! I HIGHLY recommend!!

My own Vet, Copperview in Riverton, would not see my dog when she needed emergency service on a Friday morning. This place took her right in! This is our new place.

I hardly ever give low reviews. We recently adopted a rescued dog who was badly in need of a grooming. She was going to need a sedated grooming which is where it all started. We were required to get an initial checkup in order to schedule a sedated grooming. She was socialized more to a pack of dogs than humans and as such goes into defensive mode pretty easily when scared (hence the need for a sedated grooming) and was prescribed some medication by the vet to be used 2 hours prior to a stressful event. There were specific instructions that were supposed to be left by the vet for the groomer that never were. I took her in for the grooming, verified that it was going to be a sedated grooming and a full grooming with specific things needing to be taken care of during the sedation plus a request that they contact us just prior to the grooming so we could verify everything that was going to be taken care of. That call never came and late in the afternoon when we contacted Mountain View, we came to learn that our dog had not been sedated and that none of the grooming instructions had been passed along. Little to no grooming was actually done. Currently, less than a month later, nails are well past a half inch long on all feet .. shes a 17 pound terrier. At pickup, personal items (comfort blanket, leash) had been misplaced, though ultimately it was determined that they had been left at the front counter (after we had picked up our dog) requiring an additional trip to retrieve the items. I called to speak with the office manager and was told she had just left for the day, explained everything that had happened to one of the reception people and was told that I would receive a call from the office manager the following day. Im still waiting. I dont know if its VCA in general, or just endemic to Mountainview, but there is little to no interoffice communication happening. These are the people who we are supposed to trust with the well being of our furred friends.

Being new to Sandy I didn t have a vet nearby when my dog Bailey took a turn for the worse. It would have been too far to drive to see our old vet in Park City so we called VCA and they accommodated us during COVID-19 and we re able to provide end of life care. While it was a terrible thing we were going through the Vet was kind and reassuring that we knew it was time to let out dog go. They let us spend as much time as we needed saying goodbye, I am grateful for the staff and would recommend VCA to anyone looking for a caring veterinary clinic.

I have been going here for a long time. Never had a complaint. But than my dog had to get a surgery on her eye. She got it done but than the bump came back that they were supposed to remove. They told us they would have to do the surgery again. And they made us pay full price twice for the procedure. Its not my fault that they didnt do it right the first time. I didnt love that experience.

After 21 years with Mountain View, my family and our 6 dogs will never be going back. Dr H and Dr Van Wagoner were the only good things about Mountain View, and with losing the only trustworthy people at their clinic, they ll also be losing our business. Our little Tibby went to Mountain View for her whole life (15 yrs). She had many health issues. After spending weeks in the medical boarding after a surgery due to cancer, she was released. Dr Kanda pumped her full of fluids without monitoring her output then discharged her. My family brought Tibby in after hours that night because she was bloated, swollen and her bladder was closed. Dr Kirkland told us that she would ve died had she not come in, after drowning in those fluids. He also shared other concerns relating to Kanda. Later on, in an effort to save face, Kirkland didn t remember those statements . On the worst day of our lives, when we had to make the heartbreaking decision to let our sweet baby go, Sally (who knew Tibby since she was a puppy) called as they were driving to our house, to discuss money. It was tacky, cold, and thoughtless. Not once has money ever been an issue, and not once have we failed to pay for the thousands of dollars of medical care for any of our animals. She should be ashamed, and to this day none of us have ever forgiven that moment or received an apology. It may be a business, but calling to amp up prices and talk coldly about our loving dogs death MINUTES before it happened, was disgusting. This was the beginning of the money grubbing, losing touch with patients path that Mountain View has continued to deteriorate down. But our family stayed, because VanWagner was still there. I have personally had Dr Kirkland be disrespectful and untrustworthy in regards to my Maxwell, who has significant health issues. On one occasion I ended up in the office in tears as he berated me over my dog (who I love dearly and have spent THOUSANDS of dollars ensuring his every need is met). Anyone that knows me or Maxwell will attest to the fact I go above and beyond to ensure his health and safety in all circumstances, so to be talked down to for absolutely no reason, is unacceptable. In the last year I have boarded Maxwell with Mountain View twice. Both times he was supposed to be in medical boarding, which I paid for, and both times I found out he was sent to the basement and not given the appropriate care. During one of the stays he lost 5ish pounds in 4 days, and wasn t given ANY of his needed medication to keep his internal bleeding at bay. I called twice daily and the reports were that his meds were given and he was eating great, which was clearly not the case. He came home with a flair up of his IBS, bleeding from his stomach, lethargic and sick. But it s ok because Sally was like, so sorry and gave me a refund. IT ISN T ABOUT THE MONEY SALLY, it is about our dogs wellbeing.. although it is clearly about money for you. To me it was about my little man sick and suffering due to your negligence. I dreaded leaving him at Mountain View if it was a weekend Van Wagoner wasn t working, because I knew that he would only be looked after appropriately if she was monitoring. With the recent high turnover (which has never been a problem in the past) of doctors, techs and front end staff, it is clear that this clinic is going downhill in terms of patient care and staff training. All of our pets will be moving clinics although Mountain View is the closest. I had hoped to still use Mountain View in an emergency. That will never happen. After this long of a track record, under no circumstance would I trust any of them to provide appropriate care for my Maxwell, especially Kanda or Kirkland. They have proven they can t be trusted and that they do not care about the actual wellbeing of their clients. Save your money, and your pets.. go to a clinic that cares.

I took my dog in for breathing problem,emergency visit, 2hr wait min. .im. Ok with that another 1 to be seen by the vet,no tech that came in to take his temp Nothing. Finally I went back out and asked if they forgot me. Another 10 went by finally the dr came in asked a few quest..i asked a few and she told me that this wasnt a emergency care hospital. .and that I could go to VCA if we would like. did xray but my Boston was having breathing prob .and having nervousness they should have gave him something to calm him down so they dld do his xray. But nope ,she cant hear anything cause he is stressed out Labs came next.nothing wrong with his labs. . We spent over 4 hrs in .there , And no diagnosis, other than they said we can go a cardio ultra sound , they charged me for it with out telling me the charges me how much it was going top cost.well needless to say It was 600$ later..

I have taken my cats to Mountain View Animal Hospital since they first opened. I use to have a cat that could not be groomed without sedation and the groomer there was incredible with my cat without sedation. My cat has since passed away but now I have three more. I have one that has to be groomed and sadly it too has to be sedated just to be examined. I took her to be shaved and for a check up. She also had a cough. They did a really thorough exam and came up with a few problems. The Dr. explained everything to me and we still have more testing. Everyone is super nice and very helpful and I really appreciate them. I have been other places and always come back because I trust them with my pets lives. I also drive a little over 200 miles round trip just to take them to Mountain View Animal Hospital!

This place was great!! My dog has serious anxiety issues and the staff was very understanding and willing to work with me so the visit wasnt overly stressful for my pet.

The vets and staff are very friendly and reassuring. The separate dog and cat waiting rooms are helpful, and the exam rooms are clean. Great help with short-term boarding requests!

We have or I should say had been customers for 3 of our dogs for 18 years. We took our Golden in for her yearly check and since she was 8 years old we had a senior panel done. We ended up waiting for an hour and finally when the vet came in he apologized for forgetting us. He said the panel came back clean and she was doing well. She collapsed 2 months later. We called them and asked when we should bring her in. They told us to bring her in that evening but to call first. When we did they told us they were to busy. So we took her to another Animal Hospital. There, after x-rays and an ultrasound we discovered that she had cancer that had metastasized on her spleen and liver and she was hemorrhaging. We of course had to put her down. I find it hard to believe that all this happened in 2 months. So they either didnt or couldnt read the panel. And since we sat there for an hour maybe they just didnt bother since they were so busy. Even though it wouldnt have changed her fate we would certainly have spent our last time with her differently. Since we are a dog family we are in the process of adopting a new pup. Needless to say we will find a new vet.

Took great care of our Boston Terrier. Kanda is great, so is Jaquel!

We will never return here and you should stay far away if you want someone to properly care for your animal! Unfortunate to see that such an untrustworthy Dr. is now your medical director.. Clearly I am not the only one who has had issues with DR. KIRKLAND. HE DOESNT CARE ABOUT ANIMALS all he cares about is the money in his pocket he gets from pushing medications... maybe thats why hes the new director and the two sweet educated veterinarians are now gone!! Kirkland will make you feel stupid with the questions you ask and treat you and your dog very cold and poorly. He should not be a veterinarian.. he is not a trustworthy person whatsoever and will not listen to you or your concerns.

Dr. Kanda was so kind and truly listened to our concerns about our fur baby. The staff was welcoming and made our pup feel relaxed and comfortable. Great and knowledgeable help!

We have been going to MVAH for over 11 years. Originally we lived very close, but have moved twice and have continued to travel to MVAH. We have a small dog and have to routinely clean his teeth. For him it as been annually. Our bill this year was over 30% higher this year than in the past. There was no extractions or extra treatment needed. Just annual exam and typical teeth cleaning. Ultimately care is the most important. I also understand that there are market price increases. However, this seemed wildly out of line. My wife used the word gouged a handful of times, and I dont think I can disagree. Bottom line, I am not sure there is a premium in care for my dog that would make me want to pay the premium price in the future. We will likely look for a more reasonably priced alternatives when we look to seek treatment next time. Update on 5/28/19 - Just by way of update, MVAH reached out after I left the review. They were very professional about the conversation we had after. They went back and looked at the chart and asked the doctor who performed the procedure and noted that the teeth cleaning as not as in depth as we had been charged for. Meaning, there was no extraction or a more significant procedure done outside of the teeth cleaning. However, I was charged for a more in depth procedure. We also did not get the discount for some heart worm medication we paid for. MVAH reimbursed me for the difference. It was closer to what we expected to pay. It should be noted that we did bring it up at the time we checked out that the bill was higher than expected and higher than it had been in the past. The person that helped us check out was fairly non-responsive to our comment and kind of gave us the, thats the way it is response. So in summary, we appreciate the care for our dog and believe MVAH does a great job. Certainly frustrated with the initial overbilling. It makes me wonder how it would have been solved if I didnt turn to the internet to get the attention I needed. I changed my rating for 3 to 4 starts because of the response from MVAH. I would caution people to pay attention to the bill/estimate at time of service.

We love this place!! Not only are they friendly and kind, but they love our animals as much as we do.

Never again will I take any of my animals here. I brought my dog in because she had been sick for a week. I ended leaving her there for 6 hours. When I went to pick her up I was charged $400 and NOTHING was done. I wasn t told what was wrong and they did NOTHING to help her. The Dr. told me to try and make it through the weekend . Are you kidding me?! I ended up taking her to another vet. In about an hour they told me all that was wrong. My dog had cancer and it had spread throughout her body. We ended up euthanizing her because of the pain she was in. If I hadn t gone to another dr my dog would have suffered throughout the weekend. I am so incredibly disappointed with this establishment and their lack of care towards the animals. All they want is the money. Horrible. Horrible. Horrible.

My dog Savanna got really sick. She stopped eating, drinking and going to the bathroom. She wasnt herself and we could tell that she was miserable and fading fast. We were very concerned, we called Mountain View Animal Hospital and they took her in right away. Dr. Kirkland did the assessment and decided that she needed to be admitted. Dr. Kirkland was amazing, while she was there he kept us informed about her condition and all the steps that he was taking to make her better. It has been a week since all this happened and Savanna is back to her old self; eating, drinking, playing and completely healthy. Im so grateful to Mountain View for all that they did for her. Dr. Kirkland is a great vet, very caring and detailed in his explanations. We are very grateful to him and the staff at Mountain View.

We had an emergency situation with my large dog-aggressive dog. The staff here was so accommodating and kind. They were so loving to my dog and helped us every step of the way. I really feel they went above and beyond for a difficult dog and I was so impressed. I highly recommend this facility and all their staff. They were also upfront and honest about all their costs which I appreciated.

I have to start off by saying wow! This place is great! The staff is extremely pleasant to work with and the doctor was very knowledgeable and didnt rush when it came to the visit. I am glad I choose to look around and come upon this hospital. I highly recommend this place to anyone who has had prior bad experiences with other places. Price wise I was satisfied! They give you everything you need with a reasonable price thank you for attending us and being so great!

We came as a walk-in, my dog and I. We processed into their system immediately and I was offered a drink. We only waited a short time (I know it could have been longer if they were super busy so I discounted this factor). The doctor was thorough and kind to my pup, and professional in her demeanor. They explained the situation clearly and checked that I had gotten all the info and meds I needed for my dog. A very good experience. Prices were also very fair.

Friendly staff and thorough doctors! I really feel like my dogs needs come first. I see Dr. Kanda and Dr. Kirkland, and have really enjoyed both of them!

My dog got some foxtail thorns removed here. After that, his paw looked like nothing happened.

This hospital has the most wonderful and caring staff! Dr. Kanda, the vet techs, and reception staff treat my cat with genuine love and care. I always feel confident in taking my animals here knowing they will receive the best possible treatment.

Ive been coming to this office for almost 4 years, and my experiences have been good when its something simple, but bad when it really matters. The first vet we saw, Dr. Rees, was amazing with my super anxious dog. She took her time, and tried to make her comfortable. When I tried to make an appointment with her the next time, the front desk told me she had left the practice. That is really too bad. Since then they have been ok for just the general checkups, but recently I brought my dog in for a lump on her ribs. Dr. Jenny (who is apparently just a covering vet) saw her and would not allow me to explain the problem. She kept saying it was a shoulder injury. While I could accept the possibility of an injury, I knew it was not on her shoulder. When I tried to tell her repeatedly that the lump was on her RIBS, not her shoulder, she pretty much ignored me. Yes, my dog is anxious, but if Dr. Jenny would have listened to me and allowed me to lay my girl down, it would have been very clear the lump was not on her shoulder. At all. Instead, she was rushing me, and not allowing me to explain anything about my dogs history or her problem. She told me she has never seen one of these lumps be anything bad, and if it wasnt an injury, it was probably just a fatty tumor. I guess my wishful thinking allowed me to accept what Dr. Jenny said, and try the wait and see approach with an anti inflammatory. When it did not improve, we went back to see Dr. Kirkland for x-rays. He was great during the visit. Actually took his time to see what was going on. He acknowledged that the lump was absolutely not on her shoulder. We saw a scary looking mass on the x-ray, so Dr. Kirkland was very nice and referred me to VetMed for a CT scan. I do appreciate that he took the time to call the VetMed while I was in the office. Where I have a problem is what happened after that, which was nothing. The Doctor at VetMed told me he would send all the records to Dr. Kirkland, who could then discuss treatment options with me. Well, I never heard a word from Dr. Kirkland again. I called the office twice to see if the results were in, and I was told Dr. Kirkland wasnt there and they didnt know if he had any results. I finally gave up and called the radiologist directly. Fortunately for me, he actually seemed to care that my girl was diagnosed with osteosarcoma. Dr. Watkins at VetMed did what Dr. Kirkland should have done, which is call and give at least what information he had. So, between Dr. Jenny ignoring what I was saying, resulting in delaying a cancer diagnosis, and Dr. Kirkland clearly not caring at all, I will not be going back to Mountain View. Im sure the Oncologist I am now seeing (referred by VetMed) can get me to a vet who actually cares about my pets. Not just about getting my money, then completely ignoring me when its something so serious. Update 2/19/18: We found another regular vet for our dogs, and we have been very pleased with them. I do hope Mountain View has made some improvements with communication and making sure their vets/covering vets take the time to allow owners to fully explain problems. I am just not willing to risk another incident where they blow me off, even for a day. At the oncologist referred by VetMed, I learned my girl actually has hemangiosarcoma. A very nasty and aggressive form of cancer. We had the tumor and 5 ribs removed by a surgeon who worked with the oncologist to determine the best course of treatment. I seriously doubt Mountain View has enough experience with serious illness, where time so important, to know what to do. My girl went downhill so fast after the lump appeared, just a few days to a week longer and she would have died. Surgery happened just in time, and over 3 months later you would never know she is sick. She eats, runs, and plays like she did before. I know she wont live to a ripe old age, but I am grateful for the extra time I have, where her quality of life is so wonderful. I am certain I wouldnt have this if I just sat around waiting to hear from Mountain View.

Brought my cat in for an infection that had developed in the back of his mouth/jaw area and had caused a swelling on his neck. Spent over $1200 for surgery for my furbaby, he was operated on by Dr. Kanda Hazelwood, and had several teeth removed, and the abcess drained. I followed all instructions, feeding him wet food for two weeks and using all medicines/antibiotics given at the times they were specified to be given. Returned two weeks later because a new swelling had formed, and was told it was a swollen lymph node. My kitty was given a shot that reduced the swelling over the next 2 or 3 days. About a month later my kitty vomited bloody vomit on the living room carpet. I opened his mouth to discover a large swell of infection in his mouth where the teeth had been removed. Due to it being late on a Sunday, and not having a car, I made plans to bring him back up the following day as soon as I could. Settled him down in his bed, because he felt extremely cold and was barely moving. Never was able to make it, my kitty died that night and I found him the next morning. After paying over 1400 dollars in vet bills only to lose my kitty, I can assure you I will not return to this clinic.

Great place to take your pets. They truly care and do a great job! Out doggies and kitty are well taken care of by Dr. Kirkland and his staff.

Absolutely love Mountain View Animal Hospital! The staff is excellent and Dr. Kanda is the best! We have been taking our dogs here for over 15 years.

Great service ,we had to make an emergency visit on a busy Saturday and they got us right in and now we have a happy healthy cat .

Ive had a great experience every time I take my two dogs to Mountain View. They have repeatedly made accommodations for us and have been very helpful in recommending treatment to my animals.

Love Mountain View. I was in emergency mode when I took my Siamese in. Lathargic, feverish, infection, cat fight. They, MV, took a min to get to taking care of him, but I was a walk in so I completely understand why it took time. They are so busy all of the time because they are so good and in demand. He was treated extremely well and is OK today. No complaints. Much love to Mountain View

I love this place. Every service we have performed there is done with excellence. My dog never hesitates when we pull in the parking lot-to me this is a HUGE positive. The vets are so nice and explain everything and the dog grooming is always just as I want it. FIVE STARS !!!

I love Mountain View! It is so comforting when you move to a new area to find such a great place to care for your pets. From the fantastic and friendly front desk staff, to Julie who wonderfully grooms Rio, to Dr. Dave and your care of our new Lola, I couldnt be happier!

Bonnie is doing well and we are very grateful.

When I moved to Sandy I was looking for a new vet. Mountain View came highly recommended. My first visit was great. Dr. Kirkland really listened. When my dog was returned to me after shots and blood work he was calm, which has never happened with him before so I know they were gentle and kind with him.

The staff is so wonderful. Weve been taking our pups here for years, theyve always been so good to us. I recommend them constantly

I got out puppies dew claws removed. Except to billed for things you arent made aware of. They will say things like just bring her in, well get her taken care of without letting you know there are charges associated with such things. They did a good job from what i can tell. So the kicker, one of the nurses came barging out of the back room furious about something we did wrapping bandages because they kept coming off. She was boarder line screaming in the lobby making it a public thing. My girlfriend cried thinking we were the worst dog parents ever. Completely unprofessional. They cut our hundred dollar extra bill in half we had no idea about when i brought up what happened. I guess $50 isnt worth keeping return clients. But this one isolated incident Im sure ruined business and our two dogs wont be coming back. It sounded like they didnt believe me when i brought it up and just wanted a lower bill. Its not about the money, thats nothing. But testintr the dogs and there owners with the utmost care should be the only acceptable visit.

My vet of over a year left. I switched to a new vet. This vet was pushy and tried to push every form of product possible and even run tests for things this location and others deemed no longer a problem. I walked out paying $400 when i came in for a physical and to renew my dogs rabies shot.

Mountain View Animal Hospital has taken care of our canine family members for many years. They have my highest recommendation for care, whether medical or surgical. The veterinarians and staff are caring and competent. I work in healthcare and know they do the right things in the correct order, and answer all questions. Unfortunately, we generally outlive our pets and the end of life care they provide is compassionate and loving. For my family Mountain View will always be the first choice. They are great people providing excellent care. I trust them completely.

I had to bring my dog here to be put down unexpectedly and the staff was amazing. They were kind, caring and professional. It was a beautiful experience for the last moments with my dog. Not only that a few days later they sent me a card in the mail conveying their sympathies. I will always bring my animals here from now on.

The staff are extremely helpful, I was very impressed with the way they treated me and my cat. I was soo worried about her. After spending all afternoon at Blue pearl pet emergency ,and 600$ later they still didnt have a clue what was wrong with her. The doctor at mountain View assured me that she would be alright, and she is now back to her healthy self. Thank you mountain View

Really like this place but I lost my job so it was a real stretch for me at $240.00 for an office visit

When we moved to Utah 3 years ago, we were stressed in finding the right match for a veterinarian. We tried another Vet in Draper where we live, but found them unacceptable. We were looking for expertise, but also a warm, caring, compassionate Vet. I was pleasantly surprised to find this level of care from all the staff! From your phone calls all the way through the end of the visit with payment and paperwork, if you love and care for your pet, this is the place to take them!

The vet that I had for 35 years retired. I had to find a new vet and I seen several but none of them were anything like my retired vet. I finally found Rebecca Conway at the Mountain View Animal Hospital and I will never change vets. She is wonderful. She is so caring and loving to these animals and she truly loves what she does. And all of the staff there are so sweet, kind and helpful. The whole place is great. I wouldnt want anyone else taking care of my pets. Hooked for life . . .

This is a great place to take your pet. The vet spent extra time running tests to make sure my kitty was okay. The place is exceptionally clean, and the staff is very friendly. Its easy to find, and parking is easy to manage. I will be bringing my pets here whenever they are in need of medical care. I know they will be well taken care of.

Dr. Conway is very communicative and thorough - I can always be confident that my dog is receiving the best care possible.

I love Mountain View Animal Hopsital. They have always given my pup the best care and attention. There have been several times where they have gone above and beyond for me and I appreciate their hard work and effort. I am so glad to have found a vet clinic that I trust.

Friendly and well staffed!! Great support by awesome husbands like Preston

I have taken my dogs to Mountain View Animal Hospital for all of their veterinary care for the past 10 years -- the care has been excellent -- the entire staff is very caring & highly professional -- I recommend them without reservation J McGauley

After 7 years with Mountain View Animal Hospital looking after our pets, I switched vets today. I have called twice in the last 5 days to get an appointment for my dog who has a very sore paw. Each time they were booked but I could call the next day for their reserved same day appointments. I asked why cant I have one of those appointments and book it now? No good answer from the receptionist other than I have to call the next day to book a same day appointment. I know it costs $80 for a same day appointment. I have paid it in the past. SHAME ON YOU, for such a money grubbing appointment policy and leaving my pet in discomfort and possibly at risk.

This animal hospital had good reviews so we took our puppy to get his 10-12 week shots here paid 200 dollars for his puppy package which was expected but about 3-4 days after (and not changing his regular routine at all) he became extremely lethargic and lost all energy/appetite. We called and asked if this was normal and they said no, so I spoke to the vet who gave him his set of shots and she prescribed his an antibiotic (another 16$) which was fine, but when I asked about making an appointment she told me to see how he did on the antibiotic. It did nearly nothing for him. Infact the next day his temp. had spiked nearly 3 degrees! Being first time puppy owners we decided to take him and pay the 86$ urgent care appointment fee....saw a doctor who made us extremely nervous about his temperature and didn t offer any options besides a 200$ X-RAY and 150$ blood test...he came back with both of them clear and then offered a bunch of options. (A shot to help him stop having diarrhea, and another edible chew to help with any fever) really wished the vet would have offered those options before we were 490$ in the whole. Felt really deceived and annoyed by the end of our visit. After he gets his second set of shots (which are already paid for) we will not be bringing him back here.

Awesome pet hosiptal, staff very caring. My 6 week old puppy had a abscess on his face and they helped the poor guy out, drained it and took great care of him. They take the time and go over options and explain procedures. Definitely coming back if needed do.

Called at 2:30 pm on a Saturday and they got me in for an emergency appointment for my cat who came home beat up from a cat fight. Dr. At clinic very friendly and helpful. Would return again if needed. Thanks again

This was our first time as new patients and the desk staff and the vet we saw was so patient and knowledgeable. We will definitely bring our other babies to Mountainview!

Mountain View Animal Hospital is the best place for all of your pet childrens needs. From simple advice, to food recommendations, genuine tender loving care, boarding and grooming, medicine recommendations and surgery, pet parents can be confident that their furry little ones will be well taken care of in every way.

Ive used Mountain View for several years after a referral from another wonderful Veterinarian. They have taken care of several of my kitties and provide such a warm personal service. I love Dr Kanda and the staff. Most recently I took my oldest in to get radiation for hyperthyroidism. The care was excellent. The cost reasonable for me and 5 weeks after my little gal has gained weight and blood work is perfect. Thank you for all you do. Christie Evans

Unfortunately upon a recommendation we took out cat to another location on Monday. They would have put our cat down that day. We took him home and then to Mountain View on Tuesday. He is now eating, drinking and peaceful and will live for several months more. They actually cared and gave us options - of which we took the middle route and he is now home with us and still enjoys life today.

Took our cat in for shots and had a very positive experience. Talked to the vet and the staff up front about the possibility of getting a 2nd cat and they were very helpful and knowledgeable!

I have been taking my dog to Mountain View Animal Hospital for over 12 years. I have always been treated so well by everyone. I even have my dog groomed there. Every service has been excellent. I would not go anywhere else.

Mountain View Animal Hospital is the only place I will take my small animals. Dr. Kanda and Dr. Nielsen are truly caring people. Not just for my little 4 legged children but, for me as a pet person. Hazza to the PuffBall.

I chose to come here based on the reviews, I was so wrong, $1,000 later and they still were unable to find out what was wrong with my dog, I took him to a different vet and they found out the problem for only $280. Im very disappointed in Mountain View and I will not be returning!!

Great staff that treat your pet as one of their own every time you bring them in. Been going for 10+ years with 2 different dogs and have never left disappointed.

We take our little dog to MVAH for grooming (Wynona is the BEST!) and for her puppy care checkups and care. We love the care she receives and dont ever worry about leaving her with them for her grooming appointments. The DVMs that weve seen have been great about making sure we have all the necessary care and follow up. We have loved MVAH and would recommend this clinic to anyone.

We love the doctors and staff here. They are so kind and patient with my blind dog. They answer my questions thoughtfully, follow up and consider altnerative treatment options.

This is a great place - very caring with our dog. I started taking him there as a puppy and they have always taken extremely good care of him.

Dr Moore and the office staff were all outstanding and accommodated us even though I got the appointment date wrong. I highly recommend Mountain View!

We love it here. Our oldest pup has gone for 7 years now and we trust them completely.

The receptionists and vet techs at MV are amazing- friendly, professional, and most importantly very into loving animals. My sweet cat Shadow always feels comfortable around them:) the vets do a great job of loving my Shadow too:) This is priceless to me, because my cat Shadow is everything to me. Thank you MV staff!!! Suzanne Nelson

Mountain View Animal Hospital is a great place for pets and people alike. The doctors and staff are just awesome and the facility is warm and inviting. My cat needed to be in intensive care there for a month once. Not only did he receive excellent medical care, but he also received love and affection from the staff as well. Today he is still a happy and healthy member of my family thanks to them.

Have to highly commend Mountain View and especially April. The boys are always treated nicely when they go in and the staff and vets are very accommodating and willing to help any way they can. I have border collies so one of them is always in trouble! Mountain View takes great care of them!

By far the best animal clinic I have ever visited. I do feel I was a little over charged for a simple feline checkup and antibiotics, but Im willing to pay that price for the service received. The office fit me in within an hour of calling, were very friendly, professional and helpful. I will not visit any other clinics.

Mt view is the best vet I have ever gone too. They are so caring and work so hard to make sure you and your pet are taken care of. They have a friendly staff. I love that the vets will call and check on your pet after a visit. They make it obvious that they care. I will never go anywhere else. I highly recommend this vet.

Mountain view is by far the best pet facility I have taken my girls to. The Drs make sure that you have all of your questions and concerns answered before you leave. I have been to other veterinarians and with out a doubt Mountain view has been the best. I highly recommend them to anyone needs an awesome vet. Every Dr that I have seen there has been nothing less than totally awesome. My daughter was the one who recommended them and I thank God she did.

Im super upset after my visit today. My pup is a year and needed all of her vaccines (she hadnt had any but the first 2 rounds of puppy shots) and she is super sweet, but a very high-anxiety dog who has made incredible progress and come a very long way from when we got her. I asked what the price would be and was told $51. I made sure to verify that we were coming in for ALL her shots. They confirmed, and didnt even mention to me that the shots are actually $15 each. The shots are around $38 for the lot at the Human Society so I figured that sounded like it could be right. I came prepared to pay $100 though, just in case. We checked in and the staff was friendly enough, but my anxious pup was in a new place and being vocal and antsy. I was actually feeling super proud of her though, because she wasnt even able to go to public places without having a complete meltdown just some months ago and she was being friendly and happy. We were put into a room, which did help her calm, but we were pretty much looked down on, it felt like, for the rest of our time there. Trainers were suggested, and when I tried to explain how well she was actually doing today- for her- I got an eye roll and some trainers cards. The visit was $168. I wasnt told this until we were leaving. They dont offer payment plans or billing options. I felt pretty judged the whole time, nobody offered any kindness, but rather seemed annoyed with us the entire visit. I really did try to come prepared, but their communication skills are awful, and the doctor didnt care at all to hear about my dog as an individual. I wont be returning.

I am a pretty good judge of character. This was my first time visiting Mountain View Animal Hospital. My cat kept scratching at her chin until it opened a wound. It was only that spot, so most likely not fleas... I had the pleasure with speaking with Dr. Jennifer. She took a sample of the wound and was able to diagnose the exact bacterial infection. (Staff infection) The previous vet I went to diagnosed it as, some kind of skin irritation. She also gave me some preventative measures that might have caused the infection. We think its an allergy to plastic. The last vet just gave me some salve and told me to apply it on her 2-3 times a day, without telling me a possible cause. They also gave me a hard plastic cone for my cat (since we dont want her scratching it) which freaked my cat out. Mountain view gave me a soft cone and it better suits my cat. That small gesture means a lot to me. I want to find out the root cause, and not just cure the symptom because then it will be back again. (Duh!) I want to make sure the vet cares for my animals comfort, and that is where Mountain View exceeds. The only con I have, which isnt really a con, is that they are pricey. I paid $81 simply for the unscheduled walk-in. When you schedule, it is $50. But you are paying for the general examination of your pet, and they do a thorough job. I dont think this is a con because you can tell the staff and the experienced doctors work hard to find the root cause of the problem AND cure any symptoms. So I think my money is well spent. They did a great job, they also have an amazing atmosphere. Its not a small, white, or dirty clinic. It feels like a house. Theres seating everywhere, a kids play pen (could use a washing) and I enjoy that there are two different doors for dogs and cats. Most places dont have that. Anyway, I am pleased with the service. I will be back.

Great staff. I really appreciated the love they showed my pup and the fact that they worked with me to help pay for his vaccinations.

I want to start off by thanking the Mountain Veiw animal hospital staff... thank you from the bottom of my heart. The staff are more than just professionals. They are people who understand what youre going through. My sweet pup of 14 years passed away in my arms there. The procedure was very cared for. They took time explaining to me everything they were doing one step at a time. Then they let us have our time to grieve our beloved pet. Many encouraging and comforting words from the staff. We feel very blessed to have people with such amazing hearts working there. Thank you Mountain View Animal Hospital and Rebecca Conway. Thank you from the Lochhead Family.

We had a 2:30 appointment, showed up on time. They told us they didnt have us scheduled until 3.30. I showed them the confirmation email I got that clearly stated our appointment was at 2:30. They told us there may be a small wait but could get us in. After waiting for 40 min in the waiting room, I asked if they were going to be able to get us in sometime soon because we had other plans that day. She said yes, said she would go check in with the vets. After another 15 minutes of waiting ( nearly an hour long wait total) we left. Mind you, no customers were waiting in the lobby when we left. There was no one there waiting when when we got there. One customer came in behind us, but needless to say after visiting this office for many years.... it was the slowest Ive ever seen it. Unfortunately, we will not be back. The front desk workers were very unapologetic and handled the situation with lack of care for us. Response to owner: You are right, we have been a loyal client for the past 5-6 years. You have my contact information. If you wanted to make it right, you could have easily contacted me.

I will never go anywhere else. The staff is thorough, and the Veterinarians give each animal their full attention and care.

I always receive great service and advice for my Simba here. These guys are excellent and I recommend them to anyone looking for a new veterinary clinic.

This place is amazing. Its the only place I trust with my fur children. They were so kind to work with me financially with a pet emergency and me not having access to my funds (because my account had fraudulent charges). Any other place would have turned my sick pup down. The staff is great and treat our animals better than most human doctors treat their patients. LOVE YOU GUYS!!

An absolutely amazing hospital! My cat stayed for a little over a week for radioactive iodine therapy for her hyperthyroidism. While I was unable to visit due to the nature of the treatment, the staff was very good at keeping me feeling involved. I was updated daily on her progress, which gave me the opportunity to bring in some of her favorite food when she lost her appetite. Everyone I spoke to was very educated and well-versed in their answers to my my questions, and I couldnt be happier with my interactions with them. Every step of the way, I was given an idea of what to expect and where to go next. I will most definitely be returning with my other cats when the need arises. A huge, heartfelt thank you to the staff of Mountain View!

We moved from New Hampshire about a year ago and leaving our vet there was one of the more challenging aspects of transitioning to Utah. One of our dogs has a serious chronic illness, and we were worried about starting with a new vet. I am so glad we found Mountain View. We have seen Dr Van Wagnor and Dr Conway. Both have been kind and gentle with our dogs. They are sensitive to the anxiety that one of our dogs has. The front staff is always nice and friendly. We are truly grateful for all their help and care.

Their doctors and staff are so caring and truly go the extra mile. We are so happy we found them!

Dr. Kanda is the best vet there as she is always available and returns calls on lab results and other tests she also gives very good advise on what we should be doing to keep our pets healthy and robust

My children have paws. Mountain View Animal Hospital understands this and jumped into action when I carried in my sweet Aurora. They were so careful moving her body as she was in great pain. They brought her a bed to lay on while we waited for the results. Some days later, we knew it was time to let her go. Mountain view help my husband and I help her pass with the most sincere empathy and comfort. With their help, I now have a beautiful engraved box with her ashes and paw imprint. I will never forget my experience at Mountain View Animal Hospital. They were diligent, careful, and empathetic during a very difficult time in the life my precious companion.

I live down in Utah County and have absolutely no problem spending the time, and fuel, to drive up to Mountain View Animal Hospital for their veterinary services. I have been less than impressed with the vets in my area, so when I was getting a new dog I did a bit of research and found that Mountain View met my criteria: able to accommodate larger breeds of dogs, moderate use of vaccinations, longer operating hours, and they have staff there at all times (nights & weekends even) for patient care. I also really appreciate that the Drs keep up with the latest techniques and treatments. They also have boarding services that I havent used, but judging from all the people Ive seen drop off their excited furry friends while I was waiting for an appointment, I would say that its got to be good.

There are other vets much closer to us but we still drive to Mountain View because they are the best.

I have been taking my pets to Mountain View Animal Hospital for at 10 years. They are AWESOME! I have never had any trouble with them, never had any reason to question their treatment of my pets. They are always professional and very helpful, along with very compassionate. I do not live close to their location, but the drive is worth it for the care they give.

My family has been taking our pets to Mountain View for the last 15+ years. Their staff is always friendly and kind. Dr. Conway and Dr. Kirkland are both phenomenal at caring for our pets when they are sick. I highly recommend this vet for anyone who is looking for a place for their fur baby!

My dog got a splinter in between her teeth and they took care of her, they were kind and fast and got me in the same day. They did a great job and really take care of my dog.

Weve been taking our cats to Mtn View for about 3 years and couldnt be happier with the care they have gotten from Dr.Kanda. From radioactive iodine treatment for hyperthyroidism to geriatric treatment for all three little old kitties, they have been great. They even boarded and medicated one of our ailing cats while we were traveling for a month. It seems to me that theyre a little bit pricey, but a couple of dollars extra for outstanding care for our beloved kitties is definitely worth it.

Ive never dealt with a less competent vet than Kandra Hazelwood. She was dishonest regarding things she claim she said, including saying she gave me a quote for the last appointment (I signed a form saying to give me a quote before performing the $1100+ teeth extraction which was not done, and specifically expressed concern with a $1000+ bill concern with her pre-op), and information she claimed she provided such as medication application types. This would be less of a big deal if she wasnt aggressively condescending and dishonest in retroactively correcting her mistakes. I will not be back to Mountain View Animal hospital. One of the worst experiences Ive had; I cant believe Ive blown $5k plus here.

The Vets and assistants themselves are all very nice and competent but the office itself has a terrible odor, including the exam rooms. The office is extremely loud and the floors are dirty. The atmosphere is friendly but this is not a place for skittish pets.

I took my first sphynx cat there to be spayed. When I called on the phone prior and asked if they have had experience with that breed of cat there they assured me they did. When I picked her up after surgery she had fingernail cuts on her neck from the nurse or whoever handled her. When they took her IV out some hair came off with the tape and the nurse said, oh I didnt know they had hair at all. Obviously they dont deal with sphynx cats, I just cant return after seeing the fingernail cuts on my poor babys skin.

The front office ladies were very nice, however the clinic wasnt very clean, and had a bad odor. When I made the appointment I was reassured that the exam would be free for first time patients, and that they would put a note in my account, so I was not charged for it, but when I went to pay they had the exam charge on there, I told her I was assured I would not be charged, she took it off, but I still couldnt believe the cost! It is above what other clinics charge!

They are knowledgeable, organized, prepared, kind, and give great care. Prior to bringing my golden retriever to Mountain View, he had been to several other groomers and the results were varying degrees of quality, but never, what I would say, great. However, each and every time we have taken him here, the grooming is the highest quality and simply top-notch. We have recommended friends to Mountain View for grooming and all were wowed with the results on their dogs.

We brought our puppy in to have a cut taken care of on his leg and as usual the vets are top notch. We have been going there about 9 years and been pretty satisfied. The doctor put staples in his leg to close the wound and prescribed antibiotics and Rimadyl. When we got the bill it was 79 bucks for the wound which was fine but medications were 82 bucks for 20 pills! The office manager Sally said the company that owns them charges a non negotiable dispensing fee which does not appear on the bill just medication amount. We have never paid anywhere near that for medication. Bottom line is love the Vets but the office needs an overall, this is gouging for loyal clientele carried over from The previous owner. We will have to unfortunately find a new vet due to gouging on medication.