1786 W 5400 S, Taylorsville, UT 84129, United States
Visit your Taylorsville Pet Store located at 1786 W 5400 S, for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
I came into the store and was trying to find where they kept the crickets. When I finally found a employee to help me. I started asking my question. She interrupted me and then proceed to tell me she was helping someone else. She was completely rude and had no customer service skills at all.
Thanks a lot for saying you were open on Google making us drive 30 mins and then not being open
Very nice and clean. The employees go above and beyond. I have bought turtles, crabs, fish, lizard. Go check them out.
Went into this location when they first opened and thought it looked really nice. Came in a week later for crickets and their reptiles look like this and half the betas are dead. I would’ve been more then happy to take it but they still expect $40 for them.
Seems to be a smaller store than some of the other locations and also short on staff which wasn't a big deal as I was only picking up an online order.
We have our 2 year old Bernadoodle groomed here! They do a great job, and our dog is always happy to see his groomer!
I just needed a couple of things from here for my chihuahua and the representative was very helpful. If I could remember his name, I would give him kudos. He is younger man. There were two male working that day. This place is my to-go-to for all my pet needs and I have been real please with their service.
Goldfish tank had diseased and dead fish. Other animals looked okay but there was a guinea pig that was living alone which is pretty unhealthy for them.
I get my kitty litter here. Great product. Have 6 cats and it works great. Good customer service.
Their hours are not conducive to people who work!
Clean, staffed and stocked
Great supply and good knowledge about pets.
All good. The staff is very friendly.
Good selection of fish but impossible to find a worker to help you.
The price of pet food has always been expensive but now its worse.
Very helpful sales staff getting my hard to fit chihuahua fitted for a harness.
Easy and fast for my pets needs.
I can find great things for my pets here but everytime I see the betta fish in the tiny containers while half are floating upside down and the .5 gallon tanks they have for the betta fish it makes me sad.
New live fish department is clean and bright.
Happy to have a fish family
Customer service was great.
You can t go wrong with the selection at Petco. They have great memberships and great deals. Your pet thanks you!
My dog just needed a quick nail trim/ file. They got him in quickly and at a reasonable price.
Way too many dead animals. I went 4/20/24 and saw many dead fish. I went to buy feeder insects but could only find 3 or 4 actually living bugs. Many were very dead and stunk.
I get a lot of my supplies for me pets here, and I love them.
Good prices decent variety for my dogs needs
Amazing customer service and overall great place to get your pet stuff
One of my favorite Petcos to shop at. I will always find what I need, customer service is the best. This Petco makes sure the registers are staffed when there is a line.
As I came into your store there was a good size line the floors looked like they had been just mooped with no floor signs up anywhere but it smelled ok not the best but what can you say about pet store parking lot had good lightning and clean
Horrible service. The one girl at the register (super nice and helpful) was left alone both times Ive gone. I recommend pets n such. Theyre fantastic and FAR more helpful
Very friendly staff, greatly appreciate all the help when you go there. Very accommodating to your needs
Theyre great at matching prices from the petco online. We really save a bunch of money.
Took my puppy to get groomed at this location and the groomer was delightful. It was an older lady and she was very knowledgeable about my dogs breed.
Always super friendly and helpful.
I brought my dog (Oreo) to get groomed to this Petco 2/12/23 @ 11am for the first time and it will definitely be the last. As soon as I walked in the 2 groomers already had a very snotty attitude, I told them my dog had an appointment and the 2 groomers kept looking at each other as if it was such a big inconvenience that I made an appointment, they were not welcoming whatsoever, if you ever want to feel like a bother even if an appointment was made, come here, other than that I do NOT recommend this Petco.
They had what I needed (a hood/light for fish tank) and the cashier was so nice, the only reason for 4 stars is because it was so expensive, I mean 200 for an led light is crazy, the cheapest was 60 which I had to settle for but no led its fluorescent and I did pay in 4 app so for $110 I got one pump, one plant, and a light, so the only way I can shop there is if I can make payments
Placed my order online - for all new items - and that what I got to pick up Most annoying part was store associates telling me this so new item and full price is applied. So I returned on spot - paid 98.73 got return 94.23 petco no more for me
Fun staff gave a heck feeding instructional clean store
Friendly helpful staff especially Kensey.
The girl with the long red finger nails great customer service very nice and helpful
Before we even walked in there were signs that they could accept cash only because their system was down. We went in anyways, but left right away. There were hardly any animals! Not a single fish, most of the reptile cages and many of the hamster cages were empty, and no adoptable animals were there either. What kind of a pet store doesnt carry PETS? Wont go back here again.
Terrible location. The aquatic section is non-existent, and the whole store overall is in shambles.
Seems to be another so so pet shop unfortunately. It had something we needed for the puppy. Service is a little slow and maybe short staffed? We ordered ahead but when we called we waited for 10 minutes before just walking in and getting what we ordered in person...kinda defeated the whole idea. Maybe it was a bad day for them? Idk.
Beautiful birds
They want you to join the club And charge 10 cent a plastic bag Totally a rip off
Love the new layout
Super helpful staff! The manager is very knowledgeable about reptiles, too!
Stopped by the store to get a couple of goldfish around 2pm, it was very slow, maybe 1 or 2 other customers. We went straight to aquatics and were looking at fish, and no one came to ask if we needed help or anything, so I walked up to the register and asked if someone could assist us in aquatics. The associate paged someone, and we went back and waited. About 5-7 minutes later, an employee came out of the room next to the fish, completely ignored us, and walked away. We waited a few more minutes, and I went back to the register, and she made some excuse for the employee saying she had a new kitten and she would be right there. I said ok and went back and waited another 5-10 minutes. After that, we just walked out of the store, and no fish purchased. Terrible customer service!
great pet people with big respect for all kinds of pets
I would give it a 0 rating they have the worst customer service.. the lady told my daughter she was on break rather then sell fish an get money from it !!! Noone is here but my family waiting for someone
Great place great people great service
Thank you for being so kind and understanding with my Ol girls
Love that they price match their website sales
went to sign-up my puppy for services and staff was great!
Very friendly and helpful workers. Petco online often has better prices than the store, but the stores will match the online price (at Petco. Com)
Best place ever. They do an amazing job at grooming and their prices are way better than Petsmart.
Prices are a little for standard items. Staff not very familiar with what is sold in stores. Many of the items that are sold for guinea pigs are not safe for them to eat. Make sure that toy do your research before asking the opinion of the staff on how to take care of your animal. While we were there the cages were trashed and there was no food in them. Worried about the care of the animals.
Took our dog in for his first haircut. Kayla did a fantastic job with him. Thanks Kayla
Ive had my Yorkie for over 5 years and Kayla at this location gave him the best grooming hes had yet!! Ive never been let down in their grooming dept so shout out to Kayla and the grooming team!!
It is very organized and there is everything for your pets!
Our pups love Lori for their monthly spa day!
They did a great job vaccinating our German shepherd. He doesnt like to be touched by strangers but the staff handled him well.
Reasonable spot. Double-requests donations on checkout, but at least it doesnt yet ask for a store tip.
Their selection of small dog clothes and collar/ leash is not great, All basic and plain no matching collars and leashes for small dogs.
Very nice
Very good attention!
Always go here for worms and crickets for our critters
They have a lot of great inventory. I found what i was looking for but didnt purchase anything because of the prices! I went in for pet carriers and they were twice as much as walmarts! I ended up purchasing pet carriers at deseret industries for a fraction of the cost.
The girls there were actually very knowledgeable about my lizard. The girl at the front and her manager both answered all my questions. I wish I would have gotten their names.
The employees know where everything is. They are so helpful and kind!
They Carrie my dogs food
The customer service was excellent!
Friendly staff and clean store it s to bad they haven t had tetra the last two times I went there
Had exactly what I needed
Super convenient! Had what I needed and speedy checkout!
Very disappointed at the customer service came in to buy a fish at 6:30 and was told the fish section was closed we would have to come back at 9:00 AM. There were at least three employees in the store. The customer service was dismal and the store was a mess needless to say I wont be back.
Normally the are nice people working in this location and they are happy to much prices with the website.
Disorganized and very messy. Also price items higher than other pet stores but everybody else was out of the item I wanted. They werent following the state mask mandate at the time I went either.
They have everything you need.
Ashley grooms our dog and he loves her and wee do too. H always gets the best care.
Love that they have a majority of what I needed stocked as well as fairly pleasant staff
Very nice people. It was closing and they were kind enough to let me grab food
I always have great service here!
Awesome pet supply store.
I need a little too expensive what I was looking for was one of those best things to help my dog when youre walking them I went someplace and bought a real nice one for $6.99 and theirs was over $30 and I have the over $30 one and I cant he wont wear it its uncomfortable and he just hates it but the one I bought I paid $6.99 works just great actually better than the one I paid 34 and he likes this one
Clean store, great.selection. Minus two stars for waiting in a line with 5 people ahead of me while the only cashier was getting something for the customer she was checking out that was time consuming. Im a patient person and understanding of a lot of places being short staffed, however while waiting I saw two other female employees walking around and a few times near the other registers looking at our long line. I thought surely one would open up another register only to be surprised to see them just walk casually to the back of the store.
I found so many things for my little pet fish, pretty good prices too.
They have the best LARGE crickets around.
I have 3 cats and a dog my oldest cat is having an issue and I was desperate for help didnt know what to do how did you go about it I came in here and Kensey Was absolutely fantastic she spent a good 30 minutes with me helping me everything I needed from trying to find my wet treats that were not in a broth to the right cat tree and the biggest issue with my eldest cat different ideas on what to do and how to go about getting her to use the litter Box again Every time I had a thought or a question Kensey took the time and walked me to that specific location personally stayed there until I had decided the direction I wanted to go This is by far the best experience I have had in any store in the last 3 yeasked 3 years way to go great job keep it up if you have a question about your pet go see Kensey
Nice location, had what I needed.
no public restrooms...just seems like someone wants to have all of the advantages of owning a business while not contributing to society. it could be difficult for an elderly person to use the bathroom while having their pet with them, and this location makes it even harder now for them.
Find what you need for your pet and good care
Our go-to store for all dog related items for our new pup Watson.
They always have what I want.easy access.and always eger to help.
Good store. Helpful employees! This isnt my normal store but I wouldnt hesitate to come back!
Fast and friendly service! The gals in the grooming department were awesome! They made my usually nervous dog feel right at home and took care of everything we needed. They even took the time to let me know of some possible issues with her ears (hound dog) and what to do to make sure it isn t an infection. It s always nice to have these services available when it s a difficult task to perform by yourself.
Thanks Petco. Keep our animals fed!!
They have tiny cages for animals that obviously never get adopted and get no attention
Great place
You have two bathrooms but don t let customers use them. Raise your prices if it s too much of a hassle to let customers use them.
Went here to get some fish with my kids, and the associate Kensey was super knowledgeable and friendly! She was super sweet to my kids, and while I was getting a tag engraved, she took them by the reptiles and let them pet a couple of different animals! Shopping with Littles is usually very stressful, but she helped make it enjoyable for all of us! Idk how much she makes, but she deserves a raise! I will come back to this location for future needs!
Its Petco, everything you could want or need pet wise its here pretty much. Love it, my animals love it .
Love petco.
Lots of variety for your puppy
Love the friendly grooming team here they are always fast and friendly in handling my dogs nail trims.
Always good here. The aquarium area gentleman was very knowledgeable and helpful
Nice variety of fish although the customer service could use a jump start.
Friendly and knowledgable staff...
It was normal. Not so fancy and nothing special, but it wasn t awful either. Will continue coming here. Our pup sure likes to visit.
Helpful staff and good selection.
Great place great service
Ive only recently discovered the buy a jug then refill it kitty litter but Im loving it. It works well and does the job... and my cat uses it without any problem. Its a very good deal. I cant wait to get the club emails with the coupons for the kitty litter that the clerk told me about.
You can bring your pet to shop.
Good clean store. Good fish selection and the plant tank looks amazing. Kensey was super friendly and helpful with all my questions
I was chased out of the store by anti maskers. Edit: little bit overdramatic, i confronted a couple not wearing masks, they refused to put them on. The store was understaffed to begin with so i just left.
Its a pet store what more can I say
Way nicer and friendlier than petsmart! They actually seemed like they wanted to help us! Wish they had a little better selection but still had most everything that we needed!
Awesom, kind service. Fish lady really knew her stuff and picked me out the best guppies! Thank you.
Staff was kind and I found everything I needed
We use their grooming service and love them. My dogs love shopping there too
Just got a new puppy and went to buy all the stuff for a puppy and the employees were super helpful! They helped me with every single thing I needed and showed me options explaining what would be best for a puppy and which were the best/safest products. They were amazing and went above and beyond!
Always out of everything but when they got it we love it
Why are the bathrooms closed to the public. How am I supposed to wash my hands during the crucial end stages of a pandemic.
Worst Petco in West Salt Lake County. They lock their doors before closing and then when you walk in they jump on you to let you know there is only 5 minutes til they close so you better hurry! Horrible service
Great experience at this store, Avery helped fit a harness for my dog and gave really good tips to keep her behaved on the harness. Will definitely be coming back in the future
Attentive store employees.
Nice clean have lots of crickets
Lots of supplies, knowledgeable associates!
Easy in and out. Great layout
Decent prices on products. The reason for only four stars is because I took my dog to get his hair cut there and he came back upset, which is unusual. Since I don t speak dog language, I can only assume the worst. But other than that, this is my go-to for all pet supplies.
Awesome workers, very helpful and polite
Not too bad for a pet store
Over priced Easy layout to find things Customer service was not on top of it
Got an email confirmation that my vetco appointment would be at 10 am on June 6th at this store. Showed up only to find out they aren t at this location today. It would have been fine if I got an update stating they wouldn t be here today or to go to a different location. But no update just no call no show on their part. This is after scheduling a make up appointment because they didn t get my dog their correct booster vaccinations on the previous visit.
They always have the dog food my dog loves.
Is good, but some times will not find stuff that my doggy needs. Sad.
Has everything you dont need
They had everything I wanted in stock!
This store is in shambles. Disorganized, fish tanks leaking and towels all over the floor, and it looks like the leak is very old, lots of wall and floor damage. I used the womans restroom and it was atrocious!!! Toilets (both) were filthy and looked like they hadnt been scrubbed in weeks, there was toilet paper and toilet paper rolls all over the floor, there was no paper towels and they had rags on the counter to use to wipe your hands dry an d the sink was filthy also. There was horrible lighting in the bathroom. The cashier, Jo, was very nice.
The best costumer services. Nice personal...
Got me some BIRBS.
Had to bring my cat to get some vaccinations. Vets giving shot were
Incredible
Good place to buy pet supplies
This visit I met a person who helped me find what I wanted and with a very good disposition and it was pleasant and clear that I will return to that store.
Very clean and organized.
Good service and excellent prices. Totally recommended.
Im confused. I scheduled a grooming appointment at 8:15. Its 8:45 now and the doors are locked and the employees are just waiting around outside because nobody has keys. How was I able to book an appointment when the store apparently doesnt open until 9:00? I dont get it. Update: Ok, so there was a scheduling error. Jo (I think shes a manager) showed up early even though she wasnt scheduled to and got everything sorted out for me. Thanks Jo!
Nice and friendly staff. They do not sell prescription food
No feeder fish
I When to replace a couple of dead fishes...so Eric helped me out...he share many professional tips to keep my fish tank safe...he is awesome...is being a week and my new fishes looks very happy...thanks Eric youre the best!!
They didnt have a ton of selection, but it was ok
Always helpful, friendly, and clean.
Nice place. Great plants and selection of pots. Went to a wedding reception here.
Decent variety of products. Not as many services then the competition but the customer service was great.
Great place and it finally had my bunny treats that are hard to find
The groomer was less than helpful.
Took forever to pick up an online order, there were only 2 employees in the store with customers waiting for service in most departments
Only Pet store which carries Vitapet and they cant seem to get Ocean Whitefish and Tuna in. Corporate always has problems with their supplier
We had our dog Lux groomed at this location by Lindsay and she was amazing! We dropped our dog off after going WAY to long between groomings and Lindsay was so kind and helpful and we couldn t be happier with how her cut turned out. Thank you so much Lindsay for taking such good care of Lux!
Bought food. Place is dependable
Go here for my dog food .. Great employees
We had 3 dogs groomed. Lori was great as always.
Great store... the employees were nice and helpful. First time Ive been in this store.
Great pet supplies and friendly staff
Very helpful!
Wide variety of dog treats.
Best place to get Petco stuff
Excellent attention. Good treatment of pets.
They did a great job taking care of us.
First time I visited this location! It was very clean and didnt have a pet smell. I was able to find what I needed right away. I didnt know what nail clippers to get for my pets. So I took 3 different pairs up to the register. The cashier was able to help me choose the best pair and explained why. I trusted and appreciated her advice. I got home and cut my boxers Milos nails...soooo much easier than I had expected. I did my cats nails and amazing things happened she sat and let me do it. Took 2 minutes. Thank Thank so much!! I regret that I didnt get your name!!! SHE WAS AMAZING!
They have assassin snails and theyre always helpful here. My dog loves the selection of treats and toys, she can always find something she wants to take home after her trim in the grooming section. I go here for all my fish tank needs. Great place.
We brought our pup all the way from Provo to see Lindsey to get groomed. First visit was great, our Dog got a puppy cut and Lindsey was very helpful in letting us know what we needed to do in order for our dog to be ready for a full grooming on the next visit. We brought her back a few weeks later and Lindsey was able to do a full groom for us. She did a fantastic job and the pricing is very reasonable. I would recommend getting your pet groomed by Lindsey all day long.
Very knowledgeable and helpful people!
Friendly staff and cute animals
Lots of animals food variations!
Great service
New pet baby bearded dragon, tank set up and some extras. Usually fully stocked on crickets and super worms for my beardies . Highly recommend going here instead of the other supposed pet shop
Always so friendly and helpful
Great store. Awesome employees and the grooming salon ladies are amazing!
They have everything I need!
Our go-to pooch supply place!
Needed Buenos Aires Tetra food, flakes, shrimp & blood worms. Also supplies like water treatment. Checkout was quick & friendly.
We came here for veto services for my puppy. Everyone there was so nice and kind with my puppy as well as helping me with any questions and concerns I had. They were awesome! Cant wait to come back!
Its OK. Low stock and scattered all over.
They carry my favorite litter and several higher quality catfood brands that my cat will tolerate:) (shes a little trash goblin at heart). It doesnt have the variety of Dogs Meow, but a Petco is probably closer to home for most of us.
Always has krickets
Recent experience with trying to call in and fix a password reset. Being told 20min wait, set up a call back. Called, then sat on the phone for an additional 30 minutes before hanging up, no resolution, a lot of frustration.
Great deals
Needed bugs for my Dragon.... David county stores were all out..... This store came thru for me
My golden retriever was declined a bath service on pets mart but petco staff were nice and patient with my dog that he enjoyed his bathing experience with petco
Love the employees they are very helpful and they price match Petco.com
They always take such good care of my dog. At first when I had my dog I only took her to small shops because I worried that quality wouldn t be as good with chains such as Petco or Petsmart. However I was proven wrong when the only place that had an opening around me was Petco and I brought my sweet little Lucy in for a groom. They do such a good job and comfort Lucy the best that they can each time she is there. Don t forget to tip your groomer!
They have cat litter in bulk!
Good and friendly
Friendly and knowledgeable employees, items I was looking for were in stock, clean store. Truly pleasant experience.