Ash's Little Shop of Howlers in Tooele

Ash and her team have been grooming our dogs for years. They are so skilled and amazing with our dogs. Frea and Hazel love them and so do we! I highly recommend them.

I have a high energy great pyrenees, Luna who has been getting groomed here for a while. The girls are always excited to see my pup who seems just as excited to see them. Luna has always come out looking clean and smells good. Sheila is great about communicating with me if anything happened during the groom or even noticing the beginning of an ear infection so I could ensure the health of Luna. They seem to really care about my dog and her health.

They do great with our Mini Aussie Doodle. They are quick and efficient and he always looks great. Thank you for putting up with his shenanigans

The girls that worked on my trixie were absolutely amazing!!!! She was so shiny and so soft! I can tell they took care of her because she was so calm and sweet when i picked her up, i could tell she had a comfortable experience!!

My dogs Maxx and Whip have been groomed by Ash multiple times, always come home looking amazing. Whip is my border collie so gets a haircut, he is a little bit of an anxious nervous dog so ash has a way of calming him so he can safely get a cut and it always looks professional when he comes home. My dog Maxx gets nervous with nail trims and ash has found a way for him to feel comfortable while getting that service done. I am 100 percent satisfied with her service.

When you own a business (Ash) and a customer tries multiple times and ways to speak to you about a serious accusation of abuse that an employee of the owner tells the customer about regarding their disabled puppy, you don’t ignore it or dodge the customer. Ash ignored personal visits to her place of business and a formal letter regarding the complaint and still has not spoken with the customer. Instead Ash is enlisting her sister, who was NOT present at the time of the event, to LIE on social media making false claims as to what happened that day. This is being read by the customer instead of Ash having the courage, curiosity and professionalism required as a business owner to address the issue. This is bad business. If Ash were innocent of this abuse then why has she dodged any communications with the customer? Shame on you Ash. This poor puppy needed her eye removed as a result of your negligence.

STOP PLEASE READ!!! I have provided a full timeline below to validate my claim. Please protect your pup and go elsewhere. We do not condone threats of violence against this owner or any other involved party. We want the public to be informed of FACTUAL information and make their own decision about proceeding with this business. We support any involved party to report threats of violence to authorities. My dog Willow (1 year old Aussie doodle) has genetic disabilities causing complete deafness and partial blindness. On 3/15/24 Ash was informed of Willow's (8 months old at this point) impairments and her anxiety during grooming by another groomer who referred me to Ash. In addition, I spoke to Ash about Willow’s challenges. It also noted that since Willow is young, she needed to get used to training and grooming was understood to be imperfect. Ash stated disabled dogs were often anxious and require patience. Ash suggested Willow attend weekly doggie daycare to acclimate to the staff and facility so when she is groomed once a month it would not frighten Willow. 3/8/24 Willow has routine eye exam. Willow's left eye pressure was 11mmHg, within normal range. 3/21/24 Willow starts grooming with Ash. 7/12/24 Willow has routine eye exam. Willow's left eye pressure was 18mmHg, within normal range. 7/19/24 Willow was grabbed by Ash on the scruff of the neck and mishandled Willow while Ash yelled. It is reported that an employee intervened to stop the action. I was not informed of this incident until 8/19/24. 7/26/24 Willow's left eye presented as red, swollen, and cloudy 7/28/24 Willow was no longer opening her eye and was holding her head sideways indicating pain. 7/29/24 Willow taken to Eye Care for Animals and saw Dr. Rowley. Left eye pressure was 46 mmHg, almost double normal limit. It was advised to remove the left eye for Willow's long-term comfort. 7/31/24 Willow's left eye was removed. Dr. Violette did state that shaking Willow could’ve caused a blood vessel to rupture that leaked into her faulty drainage and that would cause swelling. However, he cannot prove that this was the cause through the pathology of the removed eye.

Ash is amazing. I have a very high-energy dog that gets really excited around other dogs. I know she really cares about the dogs she grooms and does an excellent job, even with challenging dogs, like mine. Ash is the only groomer I trust with my dog. I am EXTREAMLY picky about who I leave my dog with. If I didn't have Ash I would groom him myself and he would not look nearly as handsome. My dog always comes home happy, looking much better than he did before! I only have good things to say about Ash's Little Shop of Howlers 🙂