Target in West Jordan

I try to give Target another chance and then, disappointed. Messy, disheveled, teenagers roaming. Every time a bad experience

Overall great! The employees are friendly and helping.

Friendly staff and great ambiance!

Staff does not charge or repair mobility aid carts. 3 target to do that today.

It s a target. What else do you want me to say? Do I need to leave this review? No not really. I chose to burden myself with the responsibility of doing so however. The people need to know. I m the hero they need, but not the one they deserve. Zack signing off

Awesome

As a devoted fan of heroism and justice, I entered Target with high hopes, eager to find gear and merchandise to inspire my journey towards becoming the greatest hero. Alas, what awaited me within those hallowed halls was nothing short of a quirkless nightmare. My quest began in the toy section, where I sought to procure action figures of my idol, All Might, and other beloved heroes of UA High. To my dismay, the selection was paltry, lacking variety and depth. Where were the symbols of hope and courage that could ignite the hearts of aspiring heroes? Disheartened but undeterred, I pressed on, hoping to find solace in the realm of apparel. However, my hopes were swiftly dashed as I navigated through the maze of aisles, each one more chaotic and disorganized than the last. The hero-themed clothing section was practically nonexistent, leaving me bereft of the symbols of heroism I longed to wear proudly. Instead, I found myself surrounded by a sea of mundane attire, devoid of the spirit and inspiration I sought. Undeterred, I ventured forth to the stationery department, hoping to find notebooks and school supplies adorned with the emblems of UA High and other prestigious hero academies. Yet again, I was met with disappointment. The shelves were barren, devoid of any semblance of heroism, leaving me with naught but generic stationery that failed to capture the essence of my aspirations. As I exited the store, my heart heavy with disillusionment, I couldnt help but reflect on the missed opportunity. Target had the potential to be a beacon of inspiration for aspiring heroes like myself, a place where dreams could take flight and the spirit of heroism could flourish. Instead, it fell short, leaving me feeling powerless and disheartened. In conclusion, my journey at Target was not one of triumph or fulfillment but rather a sobering reminder of the importance of staying true to ones ideals. Until Target embraces the spirit of heroism and justice in its offerings, I cannot in good conscience recommend it to my fellow aspiring heroes.

Nice

This store was a mess. Especially the cosmetics section. Everything was thrown around and not in the proper places.

Drive up is a breeze. I don t need to go inside they come out to you.

please fix massive pot hole in your parking lot it s a hazard and a lawsuit waiting to happen. From your amazing community and concerned patron. sincerely, Eli Garza I have over 1.6 million views on google maps and I approve this message.

The worst most dirty unorganized target I ve ever been too. Will not be coming back

Organization and cleanliness isn t there. I hope this store is able to find extra help to get things back in order. Trying to find products in certain departments can be frustrating at times. It s kind of a mad house at this target location.

Place is a little chaotic sometimes. I went there Saturday march 16, 2024 at 9pm and had very little time to find a family of 5 matching yellow outfits for an event we had the next day. Marry a worker there on that date at that time went above and beyond what any other employee there has ever done for me. She helped me make sure i found everything i needed and in time. She deserves a raise! :)

So eager to help and fast. They always know how to handle the few hiccups, with courteous feedback and actions. Great prices on above average quality. I always feel good that I went shopping at Target.

Guys, let me tell you, I live 5 min away from the South Jordan Target but I always choose to come here for my order pick ups because they are the best! Definitely have their shiz together and it s never a long wait. Very efficient and the workers are always so nice! Even shopping in store is more enjoyable than other Targets! Cleaner and more organized

Always easy to get what you need. Prices arent bad, Target usually has plenty of sales, deals, or coupons for common products I buy.

this was An exceptional experience... could not have been better

I placed an order online, but was close so I figured I d run in and grab it. It was literally sitting at the desk, could see what I ordered, but said I needed to wait two hours for the online system to process and come back. I get it, but it was a pretty frustrating experience and seems as though it s a process that could easily be fixed to provide a better customer experience.

Clean well maintained

COVID has certainly disrupted the way shopping used to work. We are moving even further into a digital era. So when online shopping is so prevalent, stores need to ensure their online system is functioning. Specifically, I ordered something on Target s website and selected pickup in store. An hour later I got a text saying the item is no longer available. It s not like 1 was left and they accidentally ran out, I ordered 4 of the same item and was told it was on stock. I don t expect everything in the world to be in stock, but I do expect clear communication, and Target falls way short.

You can unlock the doors but if you dont have someone to check people out Then you are not open I dont work for target Im not gonna check myself out I am not gonna bag my own things

The worst Target I have been in. Shelves are not stocked. Every clothes area is a mess. None of the staff are working to clean up the messes or isles. I will not be coming back.

The delivery process was quick and efficient. The package was also well-packaged and in good condition. I would definitely order from them again.

Store is CONSTANTLY disorganized. They only utilize self check outs leaving the line to back up past cosmetics at times.

This is one messy and depressing Target. Lots of employees but theyre not doing anything and will not acknowledge you. The whole store is a disaster and makes it difficult to find what youre looking for.

This store is in shambles. It reminds me of a Walmart in the 90s. Completely trashed and unorganized and dirty.

This store is sloppy! I felt like Walmart was cleaner than this store! Nothing is organized!! Clothes are mixed and not put in their proper places. Very disappointed. Not that my review matters but wont be shopping there again!!

Excellent store

Please train your employees in the electronic section. I was walked past several times without getting asked if I needed help. The two girls were more occupied with themselves than any customers. During the the time spent waiting for help. Three customers asked simple questions only for them to laugh and say I dont know. Again offering no help. I found what I needed at BestBuy nextdoor. Train your crew. What an embarrassment Target is turning into.

They had very good service

No selection for men or women clothing unless you want to tuck it in a swim suit. I wish there was equal amount effort in providing stylish clothing for men and women as the rainbow display that greeted me at the Jordan Landing location. Boycotting Target indefinitely.

A worker yelled at me and said mean things to me for wearing an Abraham Lincoln shirt. It wasnt even inappropriate it was just a shirt of President Abraham Lincoln wearing sunglasses.

This SPECIFIC STORE likes to discriminate against BROWN skin people. Apparently it s against the law to bring in a carseat, browse and purchase items. This is the SECOND incident that has happened. The first time the issue wasn t resolved. What they do is cold call you and leave zero messages to make it seem like they get in touch. And they won t let you get in touch with the regional manager. Be careful if you wear dark clothes and browse. Never once in any of the other Targets have I had any issues but this West Jordan, Utah likes to do so. Maybe you should follow all the other races that could be stealing. Some of brown folk can aCkTuaLLy afford to buy nicer things.

Nice customer service clean store

I did a return at customer service just now and GREENLEE had a really bad attitude. I love target and love coming here often. It was such a bummer that she gave me that experience. Please put someone in customer service with a nice attitude.

Teach your cashiers cash handling and how to add. Three quarters does not equal $.70!

I thought this place was a mess. Unbelievable how this store has boxes all over. Close this location down our get new managers

One check out stand with an actual employee open. 25 people in line for the 4 self checkout registers. My time is money and y all forcing me to wait 20 plus minutes to spend money on your store is disgusting. I won t be back! Y all are a big box store that pulls in 10s of thousands of dollars a day. Hire some employees, pay them better wages and quit making customers wait for 25 minutes to spend money on your store. Y all should be ashamed of yourselves. And all these big box corporations that only care about their bottom line wonder why sales are steadily decreasing?! It s called customer service you bums

This Target always surpasses our expectations. Aside from having the fastest/most accurate online order pickup compared to the surrounding Target stores, they seem to try to go above and beyond. Recently we created a chart that our 3 year old son could add stickers to earn a specific toy he wanted. He accomplished this and was so proud of himself, he insisted we bring the chart when we went to get the toy he was wanting. At the register, a cashier named Amy was more then willing to review and acknowledge his accomplishment and was so nice to him! When we were leaving, we saw another Target employee, Emma, who has always been so nice to us since 2020, when I was bringing my son in as a newborn. She stopped everything she was doing and congratulated my son and offered to get him a cake pop from the stores Starbucks. This meant everything to my son and I couldnt be happier. Aside from the petty (in my opinion) complaints you may read about in these reviews, the employees here care and I really want to acknowledge that!

Went yesterday to buy a gift . At least 20 in self check out line . Only 4 machines. I will never go back.

I love shopping at target. EVERYONE SHOULD TOO!

Small store but it had most of what I was looking for. Aisles are not clearly market but associates were helpful

Very helpful attendant!

Store staff are friendly and helpful polite great location prices are a bit higher then Walmart or winco but over all it s not bad

It was quick, efficient. All my regular items I like to get at Target were available.

My family lives target. Fun place to shop.

Worst experience with their customer service. I called and was told I could return diapers from my baby shower up to 100 per calendar year and it did not matter where they were from as long as they carry the brand. I tried to return them and they said they would not ring up so they couldn t return them. I have newborn twins so it was very difficult to get out with them that s why I called beforehand. I m not sure who lied but there should definitely be education on this. I know you don t care if you lose me as a customer since it doesn t matter but it really makes me rethink shopping at this target.

My favorite Target, Close to my house!

Was kind of sad stuff all over the place dirty. I was very disappointed. I travel from Wyoming and we dont have a target their. so I look forward to going. Definitely felt like Starbuck was token care of but not the target store it self.

I mean its your basic Target. Slightly more organized than other Targets but not by much. Doesnt have a Disney store but other than that you can find your favorites here!

I m going to purchase the item and the shop price wrong and the Emma her name she never show up she s so rude and she never give the price. What was she? She said wrong price and put wrong item because you be honest the price she s so rude never do it again AMA

Can you say flashbacks of K Mart quality. Selection in the mens department is very low. Sorry its a pass.

Clean store.

Find what we need.

Great store! Its my go-to for gifts for family, weddings, and births.

Ive always been satisfied coming here. It is always clean and the staff is very friendly. The only thing I have noticed that can be quite irritating sometimes (this is from me and fromm people Ive overheard), is that there has only been one cashier and the self check out when the line is super long and going really slow. Thats my only complaint.

Kiara gave me the best customer experience of my life she spent like 10 minutes looking for some boots I needed it was very selfless I dont usually see employees caring this much

Very happy how they went out their way for me! I told them the situation and they told me let me see if we have more .. they did! The other store didn t even checked they just said no that if it wasn t upfront then they didn t have it.but thanks ladies who helped at this location!

best utah target because it still looks like the 90s with the neon lights and the red and not the new gray ugly ones.

Electronics don t bother you can wait for over 30 minutes. Hear the radios repeat the need for assistance while they walk past you and still get no help you re better off going elsewhere.

Great selections and updated inventory.

You ever get a chance, listen to the late comic Mitch Hedberg and his comment about Target.

Emma is so sweet i could cry

Don t go to Target if you plan on using coupons. I tried to buy several items which I had coupons for but when I went to checkout the cashier told me they don t accept those types of coupons. (Pantene, Crest, Cascade) since when? I have used the exact same types of coupons many time over the years at Target with no problem. I also had a coupon for a specific makeup which I tried to use 2 different times, which I was told didn t qualify because it wasn t the correct product, even thought the product package was exactly like the picture on the coupon. I tried to point that out to the cashier but he just blew me off. I m done with them. I hate Walmart but at least I can save a few bucks there with coupons.

Nice clean organized store. Always plenty of employees around if you need help. The exact opposite of Walmart.

I use the Curbside services of Target at the West Jordan SW store because Ease of using the app to order, manage and track progress. The accuracy of order fulfillment and updates of any issues surrounding my orders, and the efficiency and friendliness of staff in fulfilling my order and bringing it out to my care. Couldn t ask for better.

Went in purchasing home goods for a guest bedroom. Total was $169.77. Cashier was new and in training. The guest ahead of me had trouble with his transaction. That should have been my clue to go to another register. I had already been waiting in line for 20 minutes at that point. Finally its my turn. All the items were rung up and I insert my debit card. We get an alert to run the card again. This happened three times before they suspended my transaction. I get an alert on my phone that my card was charged. Sure enough the transaction had gone thru as a debit. But there was no receipt. After an hour trying to figure it out, target tells me the transaction didnt show up and Ill have to pay for it again. I got my bank on the phone who provided a transaction ID and an approval code which was time stamped. Target tells me theyll have to have their asset management person research the charge and they will call me. I had to leave the store empty handed. Even tho my bank confirmed the charge went through. They never called. The charge was never returned. I had to dispute the charge through my bank and the funds wont be returned for another 14 days after the investigation is complete. Im beyond angry with target for their lack of follow through and care, or even willingness to provide an explanation. They were perfectly content to take my money and allow me to walk out without the items I paid for. Horrible customer care in their service department. I wont be returning.

Good luck finding anything in mens apparel. It looks like a tornado went through.

Shout out Shuana who got thr harrys house album for us!!!

Love Love Love Target !! I find so many great quality products there at great prices.

I Find all my needs here. Love this location

Exceptional service and extremely warm products for their cost

100000% the worst target of all. Hands down. I don t know why I keep trying to give this location a chance. They re shelves are basically empty, shoe section is always a disaster, no one is ever working the registers. It s truly unbelievable this location can maintain

Red card holder here; that said, this particular Target may be the most dis-shoveled Target in the United States. Every single department looked like a tornado went through it. I love Target so very much but this store needs to close for a week for reorganization. If I was the CEO of Target, my first act with this store would be to sack the store manager.

Like all Targets this store is brightly lit, well stocked, easy to navigate and welcoming. The staff have always been friendly and there are some great deals to be found!

Great selections, clean, friendly. Love target!

Normally this target is very clean and organized. Today it was awful, very disorganized, and dirty. It looks like things havent been put away in days if not weeks. Its like they just gave up. On top of that there were a couple times I saw workers visiting and roaming the store instead of putting things away. I understand that customers dont put things back where they belong, but this was like even the employees gave up.and just set items wherever.

No idea what is going on at this target but the clothes sections was a complete disaster and mess. There were clothes thrown everywhere including the wrong sections and on the ground. I don t know what is going on but not what I expected to see at a target and it made it almost impossible to find anything.

This store is trashed! Where is the Manager? Clothes & Bags laying all over the floor. What a mess, I wont go back in there.

I have gone 4 times in the past 2weeks looking for a specific item. First it said on the website Its in stock, when I went to the customer service desk the employee told me it wasnt out on the floor and it was somewhere on the trailer and to check back in a few days. Checked the website and then it said it was on aisle G44. It wont let me order online and pick up at the store. So, I went back and nothing stocked on aisle G44. Asked an employee and he was no help as he said its in the back and wont be on the floor for another few days. Went back on Friday and nothing still. Check on line today Labor day and it says there is only 3 in stock. Decided to go and they radio for someone to check the back stock and he clearly said yeah its a Halloween item which is probably here somewhere but didnt bother to check. So I was told by the customer service employee that its probably in the back trailer. And to check back in a few days or to call. I have called for other items in the past and they dont even bother on checking so what use does it do to call not to mention I really dont have time to be driving to there store every day just to check and see if someone has done their job or to come across an employee who really wants to help a customer.

Went to this target on 9/07/2022 and damn the clothing department for woman and men was everywhere. Its probably the worst Ive seen from target. I just had to get out of there.

We love it and support the way they include all walks of life.

So unhappy. I wait for Halloween to get Jr Mints in tiny boxes. I opened the bag and found every box had old melted Jr Mints. So disappointed Every single box, inedible. Really wanted to post the pics, but not possible on this post. The way I know they were this way before my purchase was because, I purchased 2 bags and the other one is perfect. Im not driving all the way back to Target to get a replacement. I just wont be buying Halloween candy there again.

The south side (non-foods), mid to back of the store looked like a tornado went through it. There was more stuff on the floor than the shelves. I felt like I was in the old Pic-N-Save. Hopefully this is not the new norm for this store. If it stays this way there is no way it will stay in business. I am hoping things improve.

I dont want to shop through this, and Im sure most people dont either. I dont understand what they pay their employees to do if its not to take care of their merchandise lol

Nice staff and Ive never had a problem with anything or anyone shopping here.

Went To Target And Encountered Jeff Most Rude Target Employee Ever, I Started Asking Questions And He Just Starts Getting Off The Wrong Leg, Giggling At Me With Attitude. One Star For Him, Lovely Store Though.

Unfortunately they must be having staffing shortages and hiring people who dont want to work. The bathrooms were something from a nightmare and wreaked of urine. Clogged toilets and no soap in the dispenser told me that noone was caring to them. Then our cashier acted put off by my requesting to use my Target Circle points and rewards. She may as well as told me to take a hike because her body language and attitude said it loudly!

Selection was very small and no items I was looking for did I find.. prices are way too high

Was helped by a lovely employee named Tyler. He helped me find the air pods I needed, and answered all the questions I had about warranties and such. Overall, he was super helpful, and definitely made my day.

This target is always fast, friendly but sometimes not very clean or organized but my most recent pick up order was accurate and on time

Google maps said it was open in thanksgiving but it wasn t open

Brittany & Morgan have horrible customer service! Rolling eyes and lying straight to my face when cancelling the wrong part of my order. I verified this by calling customer care who then had to reorder my items. I m still waiting for my refund to my account and gift cards. So I will not be returning to that store. Do better!!

The pickup option was super easy and fast. The employees who helped me were incredibly friendly. I would absolutely use this service again.

Always short on cashiers. They rely mainly on self check out.

friendly employees. a lot of stuff easy to find merchandise

Love Target!

Wow the front end employees are so rude!

Store is always clean, associates are very friendly and helpful. I go there to walk and relax while I do my shopping

Target has been pretty messy lately. This is likely do to the holidays, but is a little irritating. Typically its well groomed and the service is quite good.

Horrible customer service refused to help me even when the employee was at fault

Its was fine. Alot of great items. Happy I stopped by

Not very clean boxes left around shelves not very straight.. stuff thrown around.. a mess ..

Friendly and helpful store associates, easy to find a multitude of products and great prices; I highly recommend shopping this Target location.

Target is the type of place that I dont mind shopping around and looking. This location isnt really busy during the off season, it starts to pick up during the season. They have many employees hard at work with cleaning up the store, assisting customers, even helping out other employees. They almost always have what I need, and if they dont I can order it online and pick it up at the store with no shipping cost. The sales are pretty great, and usually last for the entire week, they also have many cool items that just catch your eyes. If you just wanna walk around and glance, Target is great for that too. Usually the lines are bad either, if you prefer self-check out they offer that as well.

If u are going to Target for the dollar spot items, this is the best location hands down they always have all the new stuff stocked and organized unlike south Jordan and Draper which has their dollar spot area jumbled up mess.

We love shopping at this Target. Its clean and well organized and the staff are always friendly. Whether you are shopping online, doing curbside pickup, in-store pickup, or doing in-person shopping its always a good experience. They are quick and have great deals. Also really good to work with if you have to return anything.

I love this store! I have been coming to it since it opened. I love the design and how easy it is to get to different products. I love what products are available. I like the staff they are always so nice to me. I love the Starbucks and the Pharmacy. I really like the Pharmacists. Some times I have had issues but they are always will to go above and beyond to help me. Thank you!!! I love Target!!!

Great prices, fun, new product and clothes. They have everything we need.

The manager refused to let me buy a product in-store when the website said they where sold out.

I sent my husband to this location for pickup as it s on his way home. He went inside to get the order (it was small storage containers). Part of the order was missing when they gave it to him which the girl noticed but then instead of having someone grab the rest of the lids that were missing she sent HIM to go find the items himself......like, what???? What is the point of me picking up an order if I then still need to walk through the store to collect the rest of it? Then, I tried calling just to let someone know how it was handled and the phone just rings and rings. Poor customer service if you ask me!

They just lost a regular customer today . I am sure I am just a no body to them ..

Everything and then some.

Everything, product, employees.

I love target! Who doesn t ya know

Awesome deals and had the hard to find stuff for baby !!! Ill be coming here more since selection is bigger and greater!!!

I love coming to this store they are very clean and organize and staff are always super friendly especiall Emma shes the best shell go the extra mile just to help you out one of the best targets in Utah hands down.

Went to the Starbucks and heard the barista saying that she is against the vaccine and isn t going to get vaccinated and that she believes it does more harm then good, then proceeds to talk about having a barbecue with her family for Father s Day and going to amusement parks, while not wearing a mask.

My go to target, this target always has a great selection of everything. the employees are also very nice and helpful to everyone. This target is always clean and efficient with their checkouts. Someone is always there to help if there is a problem. This target is the best Ive been to!

Little more expensive than its competition and their return policy is not consistent from one employee to another. It still is a good store though. I wish that Target will take a more neutral stance on gays and not push it into peoples faces.

Store was clean and organized

Target does not stop when it comes to hiring AMAZING people. Sam is absolutely a pure delight to work with. Highly recommend her for anyone looking to be taken care of at Target!

Clean, well stocked, great staff.

Nice people

This is probably the trashiest Target I ve ever stepped foot in. Felt like I was walking around a K-Mart that just used the name.

My favorite retailer, I love Target! So clean At every store, employees are always happy to help you.

Great prices and easy in and out from the parking lot.

The clothes are so nice for my kids

Fast friendly easy

Good target but they never answer the phone which is honestly really annoying. I d rather not drive all the way down there when I have a simple question. Such a waste of time

We love target, Target is the champagne of Department stores!!

Great products and multiple ways to shop

Had great service, the associate was very friendly and helpful!

Staff are always prompt, punctual, and pleasant any time Ive used the pick up service. I truly appreciate still having this option available despite things opening back up after Covid because as a mother with a newborn, I dont feel comfortable going into the store with my kids and it just makes the entire shopping experience that much easier. Shoutout to all your hard working staff who have always treated me and mine with respect and smiles. Thank you!

Quality items, Fashionable, great prices and convenient purchase/returns.

Customer service SUCKS!!

The girl that helped us had just finished with another person and this was the first time we had done pick up from Target and she stepped over to us and helped us get taken care of

Had a wonderful experience picking up an online order. Beatrice was amazing and very professional and personable. I was able to witness her interact with a difficult customer who was in front of me and she handled things with grace and respect.

I made my order the night before at like almost midnight. I got a text that morning at around 10 saying my order was ready and i was very surprised how fast it was ready. Went and picked it up the staff was very nice!

I always find what I need, have fun walking around, and love browsing

I can find everything i need at target.

Cashiers were very friendly and always doing their best to help you.

My go-to target! Everything is always well organized and in stock. The staff is always really friendly and willing to help if I need anything. I could spend hours here!

good selection and excellent prices

It was easy to just pick it up

I love the products Target sells. The only thing I have a problem with is going there to get toilet paper and hand sanitizer and there be none. They should have been restricted weeks ago on how many each person can buy. Now every store you go to, the shelves are empty from toilet paper, hand sanitizer, medicine, etc.

super fast delivery

Target is always clean and well stocked. I can usually find what I need.

Target was really helpful in finding the things I needed and have been able to help my family in these hard times

well managed, clean, friendly and helpful employees

love this i ordered on line and went in the employee got right to me and not even 30 seconds later i had what i needed and was leaving the store! they do an amazing job!!!!!!!!

Easy, friendly staff and quick handover

Awesome supply, neatly organized, and clean!

It was easy and convenient.

Great q

For the price and quality of the products

Excellent service and excellent products.

Social distancing lines confusing

To the girl who took my order at Starbucks around 7:00pm July 3, 2020. She s so rude like I don t even say anything or do anything to her. By far the worst customer service from this Target

Clean and smells good they have what I look for.

Target has a good selection of household items, groceries, clothing and toiletries.

Friendly staff. Good selection of what I needed.

Why do I even bother to shop here. Target used to be my first choice of store until I moved to West Jordan and this target. 3 years ago I had such a bad customer service or should I say a lack of customer service where no one would help me until one of the stocking guys would. Two or three times over the last three years Ive gone into the store looking for something not unique but should be stopped. Today was a usual the shelves are empty and theres not much choice to begin with period at least there was an employee around to help out period at least your customer service seems to be improving. Thats the reason they got two stars

Peaceful atmosphere. They had what I needed and no special entrance due to Covid.

A quiet and organized place to shop. They take care of cleanliness. Easy to find what you are looking for. There are good brands and affordable prices. When there are offers it is a good place to look for something you need. Good place to find presents for events that you are invited to

Good toy selection and very friendly pharmacy staff. Went for flu shots.

Staff is friendly, prices are good, and its convenient.

Target has great deals and fun Christmas stuff

I just had the best experience at target today! The cashier Amela and the manager Emma were so kind and helped me use a coupon to save hundreds of dollars! They were so patient! There was also another girl who helped who I can t remember her name, but all of them deserve a raise!!

I was in hold for 20 minutes and they hung up on me! Very rude and wont be calling back! This is the second time! Lost me as a customer!

Your cashiers are deathly slow. It makes the impersonal option of self checkout a better option.

I had an issue with my Red Card & Kali (manager I think) & cashier Kylie helped me with this issue, they were very helpful, my app wouldnt open, then I forgot my password and just everything went wrong, but I purposely spent over $200.00 this trip to get my 10% off, long story short Kali got it taken care of and that is my experience with Target, lots of great workers.

My daughter and I were shopping for a child we volunteered to do sub for Santa. The 8 year-old had extremely specific requests of an OG pet travel set. We saw online that the Fort Union store had 1 in stock. When we arrived it appeared to have sold already. Customer service informed us the West Jordan store had two in sight. We were sad after driving out there to not find the specific toy our child requested but Braden in toys stepped up to help us find them. He ran all over the store checking with managers and other sales team members to find it and looking in the back. He continually checked back in with us to let us know he was still searching. After 30 minutes of running, he appeared with the gift specifically requested by our sub for Santa child. Braden was very polite and my daughter and I were so impressed with his professionalism and dedication to help us not disappoint a little girl. It may be dramatic, but it felt like a Christmas miracle. We are so happy we could get the items for this little girl. Please give Braden a shout out for his excellent service.

Service

Geez!!! Holiday season, it s after 5:00, and only TWO checkers who are very very slow with 10 people in my line and 8 people in the other. Been in line for 15 minutes now, and still have 3 people in front of me. It s COVID, HIRE PEOPLE!!!!

Availability of all items I was looking for and friendliness of the cashier

Because good customer service

I had a pickup for an item and when I was asked if it was the correct item, the size was wrong. Tasia went above and beyond to try and find me the right size. She was polite, attentive and VERY customer service oriented. If every employee gave the kind of service she gave, I would be the happiest customer on the planet. Thank you Tasia!

Clean store and great customer service.

staff is always helpful, can always find what I need. prices are competitive and I always enjoy my trips to Target!

The variety of items they have is amazing.

I love their pickup process for items ordered on their website to the store. It was fast and painless.

Product was ready within 30 minutes. Pick up location was near the front door. Took less than a minute to get my order and I was on my way.

me and my boyfriend were at the self checkout about to pay for our things, when an older lady comes to us and tells me she has to check all of our things because it s policy. We ve been coming to this target and never once have we been approached by that. She then says to us that they check cameras, what is that supposed to mean.? We looked around and waited to see if she did that to everyone else that was there and she did not. I work in retail as well so I know she s doing her job, but why did she just approach us? I don t know. She made us feel very uncomfortable and made us think do we really look like bad people? we will not be coming back to this target.

Let me just say I always shop here but this last time was super disappointed the first thing was I went to the self checkout lane and I was with my 4 year old son and the lady working there was standing in front but moved right across from the one I was at watching me like I was gonna steal something. Then This shirt rang up $20 but on the rack and mind you there was only one rack with all the same brand of shirts above had a sign that said 50% off if it s not already marked they would do it at the register which they didn t. Which is 100% false advertisement I wish I would ve taken a pic of sign next to the shirts but I had to leave cause I had to work.

Love Target, they have everything that you cant find at smiley face store and they are quality goods, customer service is helpful, friendly, fast. Online ordering and store pick up made it even easier.

So good target but I do not appreciate the customer service of the Starbucks I received. I believe the girl s name was Beatrice or something to that variation. I went to order an iced London fog (which I have had earlier literally that day at a full service Starbucks.) and she proceeded to tell me that we don t make that iced in a very cold manner. Horrible customer service. She could have explained that they didn t have the equipment to make the drink iced because I assume it s not a full service Starbucks and lacks things a normal Starbucks would have. But she just shut down me down basically refusing me to make a drink cold for me. Don t know why she has a job as a barista.

Good products. Really like the pick up option for getting something off a wedding registery was quick and easy. I loved it!

I absolutely love Target. Clean, fun shopping experience with the nicest products!

I have ways had great experiences at this store, until tonight. It was close to closing and we made it to the self check out registers (half of which werent working) and realized one of our items didnt have a barcode. It was an outdoor patio side table. We stood there for a minute, waiting for the girl at the register to see if she could help us when another employee came up and started using the self checkout next to us to purchase things for himself. My 4 year old son asked if we were almost done and I said we needed someone to help us. The employee then asked if we needed help with something, I told him our item was missing a barcode. He then said if you wanna go back and get another one that has a barcode.. I replied that no, I didnt really want to have to go all the way to the back of the store and carry a another table back and he replied well I cant leave up here. Really? He couldnt call someone to help find a barcode? So, I walked clear back to the back of the store and carried a table back to the front. It was a bit heavy and Im a small woman, too. Super disappointed in their customer service tonight. So much so, Im mad at myself for giving them any of my money. Not sure Ill be back any time soon.

Worst customer service experience Ive ever seen and I work in customer service every day. The cashiers were trying to be helpful although the situation called for a manager after 3 different supervisors or managers came over mind you not one of them looked at me shook my hand apologized made eye contact or displayed and kind of professionalism they called over a man who I thought would be the general manager or something of sicnificence and would be the one to control the situation and resolve the issue. That was not the case I expected him to shake my hand ask me how he could help maybe take some accountability and offer a solution. No what he did was extremely out of line and very concerning to me. He verbally assaulted me Intimated and bullied me to the point that I was fearful of what he was going to do. He did not maintain the situation he escalated it causing a huge scene even the other employees seemed scared of him. Im not unreasonable I understood that the employee made a mistake and there wasnt anything they could do to fix it right then. But I knew they could atleast offer a sencier apology and offer something to make it right. Thats all I was looking for was some accountability and remorse. I thought they valued their customers. I have had alot if traing in relation management problem solving customer support and complaint handling I only hope everyone involved learned something from this experience and that target will offer some support to their managers in giving them the training and tools they need to better accommodate their guests. It is a competitive market out there you gave to take care of your people. There was one lady I believe a lead or something I wish I would of remembered her name. She was the only one who displayed concern tool responsibility and tried to reach out to me as I was leaving. She needs a promotions and should be handling guest satisfaction. She will build sales and maximize profits. The others they are losing business for your stores. I will take my business somewhere else from now on. I spend way to much money to be treated the way I was.

My brother works there, and I honestly think Target has most things you need in the everyday life, 100% recommend

Quick service, friendly staff, welcoming environment. Good location.

Target always has everything I need, the stores are clean and the employees are always friendly and helpful.

Awful customer service. After a long day the self-checkout lady was making rude and sarcastic remarks. Would not recommend this location.

Clean, friendly, good price

They are always quick and efficient and getting the product I ordered.

I hate this Target! These employees are rude when it comes to price matching. I had 4 separate items that a competitor had lower from $3.59 to $2.98. Larinda wouldnt comply with the policy. I have talked to management several times about them price matching other competitors per targets policy. This target may be bigger, the customer service here is terrible. All my friends say target is better than walmart, is it? This location isnt. I wont be back.

Shout out for Shawna in guest services she is awesome! Great customer service. My fiance loves coming to this store because everything is laid out neatly and there selection for kids clothes is awesome!

We always have a great time and the employees are great

Everyone who works there is always super kind

Alright place. Not one cashier only self checkout. I used a hand cart. I slid it over to a worker at the self checkout and he wouldnt put it away. Lazy staff. I wont be back. Trying to balance kids and self checkout is not worth it to me.

Tried to call to see if they had item in stock. They would transfer me to the Department. No one would answer and the machine eventually hung up. Called 4 times.

Very rude and unprofessional staff. They dont like to go by the signs they post for deals and talk to customers very rude and unprofessionally. I have no clue what any employees names are, because they dont wear name tags. If they dont know how to handle customer inquiries while working in customer service, then they should find different work to be actual professionals. Edit: I did have someone from Target call me regarding my review and apologized for such unprofessional behaviour I experienced. I suggested more coaching and training - which they definitely will. Ive worked retail before - anyone who has worked in customer service before knows that its stressful. But you still need to treat situations and customers professionally.

Many items out of stock and for such a busy time of the year, they should have more cashiers open, not just self check out. Overall the customer service isn t great either.

They always have the items in stock and pick up in the store is fast and easy.

I love Target!

I love target and all the great items target offers. Especially having Starbucks included inside.

Target always offers great deals making trips both big and small affordable. This here is our go to for baby essentials like diapers etc.

Fast and easy

Based solely on my last visit. I am sure this will change, but that visit took 20 minutes of shopping an 42 minutes of caching out with my 7 items. It took 4 different team members to get my gift cards to work from the app, and the primary cashier took about 5 minutes per item. Every single item had to have its price manually adjust (3 times) to get them to show up at the actual price shown online.It was ridiculous, and I think every team member who worked with us should be re-trained.

Great, clean location. Easy to get to and always plenty of parking. They have a pizza hut inside which is also a plus!

I hardly shop at target because everytime I go there it seems to be for something specific and I call right before going to make sure that they have what Im looking for in stock in the store and they always say they have it and when I get there they dont. Im so done with this location.

Horrible target. The girl at self check was rude. Did not smile when I walked up to the registers. As I was finishing up bagging my merchandise she came up to separate the bags. I thought she was going to help put my bags into my cart but she just being noisy. I would have came to a registers instead of self check out but there was only one open with 4 people in line. I spend a lot of money on target a year but I get such terrible service I will be taking my business else where.

Ive always had a good experience here. They have a wide variety of clothing, home decor, electronics, games, toys, toiletries, cosmetics, basic foods, and snacks. The aisles are clean. Restrooms are in good condition and available to the public. Staff is nice enough, but most of the time, they just leave you to do your shopping. Parking is plentiful and free at Jordan Landing.

The staff is always very friendly. My barista Paige at the Starbucks was awesome. She made a drink for me that was on the online menu but wasnt on that particular menu and it turned out great.

If I could rate less than one I would. This is my closest target which is still not extremely close by. Back in October we matched a Walmart ad there to get beats headphones and after our dog eating a pair we decided to go get another pair since they were on sale again at Walmart, we went to Walmart and they were out of a lot of them so I contacted target to see if I could match a ad before driving there a kid name Damien didn t give me a clear answer and told me IF I went there he would ask the manger as soon as I got back to electronics he walked over I told him I was there about the beats he then called for alma the manager and walked away without asking how we were or even acknowledging us. Alma the manager than started walking towards us and before when getting up to us said are you here for the beats I replied yes and she said I can t do that sorry.. after informing her I was told it was possible she said sorry. I was very upset. I than called the store after leaving and ask to speak to or get the name of the manager and she said alma I told her who is Alma s manager or the store manager and she would not give me any information, her name was Eva and she was not professional. I was so disappointed.. I went next door and Best Buy gave me the deal! Thank you Best Buy for making up a mistake that target should have never made. Not to forget I called the next day and spoke to Alma s supervisor who informed me she could have matched the ad!

It s clean and the staff was quite helpful with my returns

Not a fan of this location. Bathrooms are dirty and the store as a whole is unkempt. Not a lot of variety for a super target. If I wanted to shop at a dirty, messy store I would just go to the Walmart down the street. Gave three stars because the CVS inside is great.

GREAT customer service!!!!

Huge store

The only problem with target is that I want to buy everything! This is a great location - its always clean with friendly employees

Discount on clearence

This target is the BEST! It s always so clean and well stocked. The workers actually enjoy helping you and everything! They always have great deals on the cartwheel app and it s easy to navigate in this store. You always come in needed a couple things and than leave with half the store!

Great store and friendly staff

This Target is clean and well stocked of merchandise. Easy to get help.

I love target

This was a disappointing visit. I purchased a dog treat because the add said they were free with wet cat food. When I rang up it didnt come up that way. When I asked the attendant she said the add was supposed to be taken down. I told her thats false advertising she said tough

The workers at target are always friendly, but today they were especially great!

Quick and easy

I went there to buy a game console for my son, and in the electronic department they had the most helpful and pleasent staff. I will always go back to this Target.

customer service at this location is extremely lacking.

We love our target. The employees are super friendly even on black friday.

We were passed off three different times and then the girl, Kenzi they passed us off to made a huge mistake which was going to make it so we had a target gift card for 510 dollars and still have to pay 510 dollars. She was very rude, unprofessional, and condescending to us like we had made the mistake and we were a waste of time. She didn t want to help us and never once apologized. This has been the worst experience, not to mention we have been on the phone multiple times trying to fix what she did.

I didnt actually receive a receipt. Also, when we got home and my son opened the box the item was defective and doesnt work. I am hoping that I dont have any issues when I go back to get a refund.

Poor customer service

I ordered online and picked up in store. There were two people at customer service helping fulfill online orders, returns, etc. It was around 6:00 pm on a week night in December so I expected a bit of wait but the associates were getting everyone through quickly. Id say from the time I stepped in line (with two people in front of me) to the time I walked away with my bag was 7 minutes total. The girl helping me was friendly and quick. I love the Jordan Landing Target.

I really do like this location. However the last that does returns is just mean!

My first and last time shopping at Target. The customer service is a joke! No one could answer any of my questions, or tell me where I might find a few specific things, not even the so called management. The store was a mess-I dont mean a bit out of sorts either; I mean completely trashed! I was in the middle of trying to get an on line order picked up when they announced they were closing. I was AT THE CHECK OUT going through making sure everything was correct when I realized a few things were not correct. I asked how we were going to remedy the situation and was getting an answer, when the manager came over and told me to quit chit chatting and leave so they could close. This rudeness is unacceptable! The whole experience was awful and I will not return EVER. I now know why Ive never shopped there; I certainly wasnt missing anything. Too bad zero stars isnt an option.

They people were nice and it was easy to register

Very dirty bathrooms.

It was a disaster at the register. I was supposed to get $10 gift card from my purchase but the cashier charged me $10 for it. I realized what happened and came back later but they asked me to wait and did not even fix the error.

Its fine.

Like any other Target, it does have a Starbucks inside.

Theyre employees buy put all the target exsclusives collectibles and sale them online for 3 timesthe price even if you go right when the release hits you will never see one

Worst experience ever.

Very clean and self checkout was nice.

Horrible costumer service!! Requested costumer service employee to place items on hold employee replied I cant because clearance I explained to employee that I had clearance items placed on hold before the previous day with no problem ... she continued to say were not suppose to because clearance I asked to speak to store manager .....she(costumer service employee) walkied a manager a department manager by the name Alma & Assts. Mngr. Addison came to costumer service I explained to them that I wanted to place items on hold ...they were of no help!!!! Mngr. Addison laughed in my face & said we cant put clearance items on hold! I requested store Mngr. He replied with a smirk and said the store Mngr. wont be in until Monday and continued to laugh Asst. Mngr. Vicki then came to costumer service and rudely replied with the Same thing. These managers need to notify every employee of this no hold clearance policy so this does not happen again to their costumers.....these managers gave No apology for this negligence

Jordan landing is for the poor trashy people but this target isnt the worst Ive seen it still sucks but its still alright..

I cant stand Target stores... We came here because we won a gift card in a raffle. The prices are horrible compared to similar stores, and selection is largely sub par! Now Im just trying to find something stupid so we can get out of here and never come back.