7859 S 3200 W, West Jordan, UT 84088, United States
At Macey's, Happy Shopping® isn't just something we say, it is something we live by. We want your grocery shopping experience to be fun which is why we've created a unique environment with bright colors, great signature products, a fun mascot and low prices. Bring the kids in for a Kong Kone® and a ride in our kid carts. Browse through our delectable scratch-made bakery and sample one of our famous doughnuts. Macey's is locally owned and operated and fully supports the community we live in. See you at Macey's! This location also contains a Beans & Brews Coffee House inside.
This store is overpriced, and that's saying something during a period of inflation. The pharmacy doesn't take discount cards. Everything there is way too expensive, the convenience is no longer worth it. They lie and say they're owned by a small company, but they're actually owned by Associated Foods, since 1999.... even though they rebranded and remodeled... they're still Associated Foods.
I've been going to Maceys for years. I love this location as well. The produce is usually in excellent quality, the store layout is easy to navigate and pricing isn't over the top. I also use the app to clip coupons for extra savings.
Great Customer service! Helped me add back my phone number into system to make sure discounts were applied when purchasing certain items on sale. Kids enjoyed their soda and cookies purchased for them from Macey's!
I am an employee & I have a review! It was 5:30pm. I went to the counter @ Beans & Brew to see about getting a refill on my ice water. The lady working was counting her register & I got COMPLETELY IGNORED!! It was straight up RUDE!!! 1- They close at 6pm so WHY was she counting her till so early?? 2- WHY was she counting her till in the 1st place - when THAT is the front end supervisor's job to do?! 3- I have just 15 minutes & can NOT stand here & WAIT to even be acknowledged!!! I walked away. Of course I did tell the front end supervisor about it because the issue needs to be addressed! I am just a mere employee - but had it been an ACTUAL customer they would have gotten the same treatment at that exact moment too!!! Chances of this ever getting addressed with that Beans & Brew employee will be slim to none though because I am just a mere cashier who only needed an ice water refill. So who cares?! Right?!
I don’t mind using self check out until I have soda pop. There needs to be a better option. Last time the self checkout assistant was able to bypass the need to put all the soda on the belt today I was told that isn’t at all possible. It is time consuming to wait for the computer to show the skip bagging prompt and doing it multiple times feels like a punishment for shopping there.
I used to be loyal to Smith’s but recently switched to Maceys, the stores are bright and well lit, clean, organized and well stocked- never had an item I need be out of stock, unlike smiths. They always have a check lane open if your cart has too much for self checkout, unlike smiths. They sell pebble ice, dippin dots and have an amazing bakery. The Case Lot prices can’t be beat, and the employees are very friendly. You can get stuff here that you can’t get at Smith, Walmart or winco.
It seems like Macey’s renovated all of their locations. I have been to this Market only because of convenience as their prices, although they are claiming to have low prices, their prices are higher than Smith’s. The interiors look nicer and decent... I’m wondering if they still close on Sundays. One more thing I heard is that diversity is kept to minimum in this corporation. I wonder if the rumor is true as I still haven’t seen a person of color working at any of their stores.
Have been shopping with with Macey's for years, and they NEVER disappoint. Hands down the cleanest super market in the state of Utah, friendly staff that go out of their way to help, and an amazing selection of products. We have found items here that other stores do not carry. And you never have to worry about their prices, where they are super competitive and lower than even Wallmart. Support your local store and shop here! 5-Stars!!!
I like this grocery store. They have a really nice layout and a lot of unique items. I like the red button ice cream in animal cookie flavor. Thats why I go here. The cost of food here is like at least double the price of anywhere else. Thats the big drawback.
I love this store!
One of the managers was very rude and wasnt helpful at all. But the pharmacy was very helpful and polite.
I love this place with all my heart
Variety and tranquility to be the most important purchases Good prices
Always have been a fan
One of the higher end stores in Utah. Super friendly and great quality and service.
Sometimes go here if needed, all around its fine, not the best, not the worst, convenient though.
Havent seen this beer in years
Great store, nice selection of candy, also love the brisket!
Not a 24-hour pharmacy as their website claims.
Nice store. Always clean. Greatful that its near me.
Looks nice since being renovated.... but on my opinion, very expensive. Left without buying anything.
They are always so nice and friendly when we come for our bi weekly shopping trip and almost always have what were needing at a decent price
Very large clean store,courteous employees that were very helpful.
They are pretty clean place
Friendly people, and the Beans and Brews was a nice place to sit quietly and get some work done. Free wifi is also a plus.
Clean, always in stock
Maceys is a great grocery store. They had LA Croix on sale, except the one flavor I buy.
I dont normally shop here but they seem to always have the items I need when my RGS (regular grocery store) is out of stock. I need to reconsider my entire grocery game.
Always helpful, great food
Best ribs Ive ever had
Love pharmacy go about every 2wks or 10 scripts a mon
Not impressed with this location. I dont live near a maceys and so I just go to whatever one is closer to me with where I am going that day. There has been 2 seperate times which this location has not provided proper service and I wish I could leave a 1 star review for each one. After the 2nd time Im ready to take the time to post. The first one happened when I needed to return some items I purchased at a utah county maceys. It was only a week ago I purchased it, but this location refused to return the item because they said it was purchased in a different district and it was company policy not to return it. They told me to go back to the other location and they would help me there. But again, the other one wasnt close to me at the moment so that is why i went to this one. I was on my way to Logan to spend the weekend and ironically they took it there with no problem. That definitely isnt in the same district but they took care of me. The second time happened when I was trying to purchase some gift cards with a sale they had going on. They refused to sell me $500 in gift cards because the store director (who i was told her name was Amy Street) had left for the day and must be in the store to approve it. She even went in the back to call this Amy lady who told her she wouldnt do it. It had to be less than $500. I asked if I purchased $200 and if my wife who was with me could purchase the other $300. I was told no. Now they were only allowing each of us to purchase $200 so that together we were less than their magical $500 price which apparently flags the system. I dont know how it knows if there are 2 different purchasers, but I was told it does. If you are open you need to have the people there that can make a sale. If a manager has to authorize this, Amy should have authorized another manager in the store to approve this massive responsibility. I went to a different maceys and they sold me $1000 in gift cards and didnt need to get the store director in charge. It didnt flag the system and I didnt have to split it between me and wife. Crappy customer service.
Quality Of products and good attention
They intelligently started selling shakes recently. They are good. They dont haverecording in progress monitors everywhere to let customers know they arent trusted. Which I appreciate.
Regarding the deli. I really liked to get my meats and cheeses from here. One day while I was waiting in line, I noticed an employee that was prepping the cold item. Meats, cheeses, salads etc this dude sneezed into his gloves and then proceeded to continue to prep the food items without changing gloves. That s insane. I left right after that have decided to not buy from the deli for a while.
Wonderful grocery store, great deli
This is my favorite location. Very quiet and never crowded. Good prices and very fresh produce.
I like it a lot . Always very clean, I find EVERYTHING I want, the prices adapt to my pocket and the attention of all the employees is very good. Thank you MACEYS.
Clean and friendly atmosphere.
Awesome great products and services the pharmacy is Great
Go to Smiths. This store is awful. You have to do extra work if you shop here. They rarely have cashiers so you have to ring yoursel f up no matter how many groceries you have. Then you have to download a bunch of coupons to get the sale price and you have to double check your item because they have a ton of expired food on the shelves. Worst grocery store I have ever shopped at
Great little grocery store. Clean, friendly, and good prices. It is easy to get in and out with what you need.
The Murray deli s crab salad is much better because they take the time to cut up the crab. West Jordan could try harder!
Love How They Make There Own Cuts Of Meat Chicken Seafood Please Make Sure That The Seafood
Ive been shopping here for 10 years. I probably wont be doing that anymore. I went in to do my weekly grocery shopping. They were making you buy 5 cases of soda to get them for the $4-$5 each case used to be. It doesnt make sense for me to buy five nor do I have the space to store five. Im not paying $20 for two of them nor am I wanting to buy 5 cases for the $20... I turned around and left after that.
ROSIE APP does NOT take in store coupons off. Maceys stole $12.50 from me. Called a manager he said he would credit my card never did I wont be back They find the time to reply to this review, but fill out their online customer service form with your name, email, and phone number and theyll ghost you.
Clean and organized. Love this store!
Kong cones are great. Customer service is always top notch.
Love the bakery!
There are a lot of good options at this Maceys for baked goods, I was pleasantly surprised by the variety. The few things I picked up lived up to the craving and expectations that I had.
This is the place to go to get your KONG KONE! I take my kids here every week or every other week to treat ourselves! They also have some good food at the deli if youre stopping for lunch or even on the go. Customer service has been good so far. Will shop for groceries if they are having sales.
Good prices. Great bakery! We ordered a 90th birthday cake and 80 cupcakes! Excellent!!
We found some great things, with a gift card, but they couldnt tell us how much was on it.
The store was clean the flowers like glass nice job to the flooer guys the employees were happy to be part of the team the store was well lit in and out and the hand diped ice cream cones were just to die for keep up the good work Macey
I love this location. Very friendly and helpful associates
Great case lot deals and Kong ice cream Cone are the bomb!
I love Maceys. The prices are a little higher than other stores but I love the quality.
Best donuts!!
Very clean
Great place for groceries
I come here for the humongous ice cream cones at their in-store deli.
Love the variety of products here. Wish the prices werent so high. Great ice cream in the deli and always very nice employees
Great place for fresh options
Store is clean and carries products that are harder to find. Nice plants, good dairy and frozen section. However, the frozen vegetarian products were out of date. The squeezable grape jam also had some kind of water under the lid that leaked out. It got on our hands and we had to use sanitizer. Im not sure if the jam was previously frozen and had condensation, but it was still sealed. We chose not to purchase and got the jar version instead. Overall, I like shopping here when I need to find a specific product, but its not my go to grocery trip store.
This location does have Beans & Brew coffeehouse within the store. Of course prices are fairly low and the staff is great and helpful. Despite of inflation, you can still find good deals on produce.
I used to love the pharmacy until today. A prescription was erroneously sent to another pharmacy by my childs doctor. I called Macys pharmacy to have it transferred over to them. It was ready in a few hours. There was a different pharmacist working when I went to pick up the medications. I had never seen him before. He started asking me questions if I had already picked up the medication from the other place. Why would I pick up the medication and try to pick it up again from another place? It sounded like he was interrogating me. I am not a criminal. I have used Macys for about 18 months. I pick up my medication there along with the medication for my disabled seven-three-year-old sister who is currently going through cancer treatments. She lives with me. My child also had had medications sent to Macys. It used to be a great place with great service. It no longer is a great place. To make matters worse. the tech made excuses for the racist pharmacist. The place went downhill almost overnight. I will be looking for a new pharmacy.
Great
Always a clean store!
Friendly, helpful staff. Well stocked store. Locally owned.
Really nice grocery store in West Jordon, Utah. Good organic sections. Nice veggies and the meats are EXCELLENT. Coffee shop, and Pharmacy.
Cleanest Macey s I have ever been in. The staff was super friendly and they actually had a real conversation with us. Most supermarkets just scan your food and move you through like a number. Not in this store, the really seam to care for their customers.
Fresh produce and one of the few places that still does the occasional case lot sales. Get yourself a king cone!
You find what you are looking for
It has good and ample parking, sanitary services with access for people with disabilities. The assortment of products is a bit average, some brands are not found in the stores I have visited. Good service, and good distribution of the products.
Nice improvements to the interior. Love having beans and brew right inside.
Always friendly
Good store but price are to high
Good maceys, but not my favorite. Im used to the excellent customer service of the Orem location. Still better than the local Smiths though.
Case lot sale is fantastic
Great place to stock up on grocery items when they have their case lot sale
You find very good quality in the products and there are always special ones
Very clean store and the girl who helped me at the deli was very nice.
The lady at the self checkout is very racist, arrogant, and very unprofessional. You shouldnt work in customer service jobs if youre ignorant.
Macy s is a clean store, well organized and they used to live across the street from us when I was in junior high along time ago! Off of 1100 E. in holiday
Wonderful food..family atmosphere!
Good
Pricey when compared to smiths and walmart
The store always looks clean, but the groceries are over price, and when sold on sale, you pay above more than other grocery stores. On weekends, they do smoke ribs and other stuff ready to take and eat, which is nice and convenient once in a while.
The employee I spoke to on the phone from the deli was very kind and helpful. I wanted to come there and make a purchase just because of her great customer service.
Good
Great neighborhood store.
We love this store
Its a grocery store-
This crazy women named Nicole who works there was giving me dirty looks and was not very unhelpful. I ve even heard her cussing at people before. It s made my shopping experience not so great and I think I m not going to be coming back.
Open late and thats cool. Expensive food but they keep things relatively fresh and quite clean and attractive.
Ive always had a good experience at this store! Its a bit over priced unless you only get the sale items from the ad. The bakery department also made a garbage truck cake for my son (I mean, they put green and black lettering and icing decorations. I put the garbage truck toys on ) so that was awesome that she was willing to work with me!
Very clean and organized. Found everything I needed and then some
Excellent as always!
Love the new look
Run of the mill grocery store with higher than average prices,
Yay
Very clean, very attentive employees
25 yrs shopping here.
High prices, old produce, rotten potatoes on the shelf that smell bad....
I don t shop here as much I should but their cake decorators are always amazing.
We will not be back. The work ethic of young adults is more horrible than ever. We went to the deli to get chicken, the young adults where chatting and goofing off. No one asked if we needed help no one acknowledged us at all. It looks s truly amazing companies will pay workers to not work. The management is no better.
Go there all the time with family its greatly appreciated
Good offers
Love Macys.! Always so clean and stocked. Friendly staff.
My first time in the store few months back . I like how nice the floor plan is . Its easy to find everything youre looking for .
Real nice store
I really like the produce section in this Macys store. The people are always friendly. They have a good selection of food and some fun stuff from the soap lady.
Love it!
We love Maceys
The staff are amazing and always willing to help. I have been shopping here for as long as I can remember, and it is a great community!
Maceys used to be affordable, now they think they are Harmons. Ill be shopping elsewhere until I see affordable prices again.
Our favorite place for our weekly groceries. The baked good made at the store are fantastic, as is the sushi. Place is always clean, and staff is friendly, but it will take ages to get your deli meats cut haha
We love shopping at Maceys
I love this store so much! Their produce is always on point!
Best grocery store ever! The case lot sales are fantastic.
I love shopping here, its always very clean and very organized. Most of the people who work here are very nice and seem pretty happy as well. My kids love that they have the car shopping carts and the little kid shopping carts.
Macys is always lovely. Bring a shopping list or just window shopping its great.
I walked by the ribs smoking out front today and they smelled amazing so I bought a rack. Unfortunately they were super tough and dry. I ve had Maceys ribs from the pleasant grove location that were fall off the bone and delicious. Maybe some cross training would be helpful?
Family friendly.
Excellent
Hadnt been to this store in quite a while. Heard about a sale on pork roast, so we went to check it out. What a nice store! Great produce dept and the deli is really nice with lots to choose from. The store is clean and the people who work there are really unusually great.
I love ice cream
Great products. Love their niche candy selection. Theyre priced similar to Harmons. Yet Harmons is a step above with their bakery/deli/salad bar/coffee. Id like to see Maceys provide better quality to match their overpriced goods.
I miss Macys they seem to be far and few. Used to have one just down the street. Now found this one an hour from home just happened to be staying in the area.
Any time here always fast friendly service.
Always clean and well stocked. Good prices and quality products.
They have good quality and I love the snow
Love the down home feel.
Excellent
Good stocked shelves, better prices than low low prices.
I love this Maceys. Almost has a Harmons feel. I LOVE that they have so many yummy cheese selections!
Nice
The best grocery store I have found to offer premade meals. I love their sandwiches they always have lettuce on them and put mayo and mustard packets, the details matter and they are well made and taste good. I also love how they offer maruchan cheddar noodles. They can be harder to find at grocery stores downtown and in the surrounding area.
Almost daily, always have what we need- want.
Friendly, helpful employees. Was a one stop grocery trip brought home everything we went after
Store was very clean and they carried some stuff that other stores dont carry .
We buy fireworks from here cause they are good priced
Went at 11 pm to get some milk, and the store was clean and organized. Self checkout was a breeze.
Love the King Kong kones here (love that price) and the store was clean.
Macys and Harmons, the two highest priced places to shop, followed by Smiths and Reams. Lucky and Winco, the two least expensive places to shop. Never will I step into Macys again, greedy, your pricing proves it.
U ever be empty one minute and hit with 63 emotions the next
Loved taking my kids to get the ice cream cones I remember from my childhood!
Excellent store to buy. There is a lot of variety in all the clothes and affordable prices.
Kong cones are the best value for soft serve. I especially love this location so clean and the staff is fantastic.
The produce dept is extremely expensive and the fruits and vegetables are old.
They have Dole Whip! Yay!
Maceys is a lovely place to shop. Prices are comparable to larger chains, its not nearly as packed with people and they carry both Maruchan and Top Ramen unlike large chains.
Best ice cream in the valley.
Maceys never has everything I need, and the prices are getting way to high
Good store. Love store. Wish had more of my bread. Love bread. I bye all the bread I like. 10/10 will be back again... for bread.. and my brewed beens, love that stuff!
Why?
Whenever I have a delivery order the staff is super helpful in finding the items
Great customer service and the best produce dept ive ever seen.
Its a nice store, we probably go there a couple times a week.
Macys is way to Overpriced to Expensive.
High prices but super veggies and I like there meat.
Walking to Maceys for an Ice cream kone after dinner is a real treat and good!
Always have just what I need. Quality is great. And hubby cant resist an ice cream cone out the door.
I know that stores move items to different areas to keep you seeing more products. But when you cant find what you are looking for, you get frustrated. One time I tried to Jimmy Dean sausage tubes, they had sausage in 4 different locations in the store, and the JD Sausage was in the far corner (farthest from the meat counter). The last experience I was looking for some pump hand soap, after going up and down the isles numerous times, and talking to 2 employees both directed me to the same isles I had been in. The third directed to the last isle in the pharmacy near the outside wall. Why would anyone put hand soap in with the cough drops, pain pills, foot creams, vitamins, why not put it in the same isle as the other personal use items like deodorants.
Great case lot sale
Love the Kong cone!
Always clean. Always nice staff.
Easy to find with plenty of parking. Also love the variety of groceries. . . and the Kong Corn.
Love there updates and produce
Great place to shop, home town market feel
Ok
I love this grocery store because its always so clean and the staff is always friendly and helpful. The only reason I give it a four is their prices can be very high on regular items.
Still not happy about the change from Fresh Market, everything is more expensive and quality (fruit/vegetables) is in the toilet...
I always find what I am looking for.
Been shopping here for years. I will continue to do so.
They have great sales. Friendly staff. Good bakery. The store is clean and well stocked.
I love coming here because of the Beans & Brews inside. They have really good food and coffee, but if you dont want to get coffee there are other options in the grocery store that you can purchase separately and I really appreciate that.
Excellent meat, very good service from the butcher department very friendly cashiers
Great place to get an ice cream cone.
Had what I needed
It s ok and usually faster than some other checkouts, but the produce is very hot or miss and more often than not their promotions do not ring up correctly. Not the friendliest employees either.
Good finds
Went for the ice cream, found some useful items.
Service is great good selection of products
Prices are okay but I have to say they have some of the best produce there is.
The first time in many years Ive been inside this Macys, there was dirt and mud everywhere.
Great pharmacist! Always willing to help us get what we need.
Ultimate Kong cone
Good local grocery store chain. Honestly the price was the same as smiths or the other grocery chains. It has everything you would expect
Found what I needed, & More!!!!
Oh my goodness!!! The store looks amazing! I havent been in the store since remodel and WOW!! Every dept was so inviting. I only needed tomatoes and left with lets just say a lot more. Great job maceys!! I will be back.
I always enjoy Macey s. Clean store, mostly friendly staff and they usually have things the big box guys don t.
Your basic grocery store. But even better prices.
A place for everything and everything in its place. All the shelves are always full and neatly stalked.
Excellent